Premium SMB Content

  1. Danish MSP Makes Smooth Transition To Managed Services

    Based in Copenhagen, datacompagniet serves as the IT department for most of its small to midsize business (SMB) customers across Denmark. In this important role, the growing firm tackles the day-to-day technology challenges as well as the long-view IT decisions that will help these SMBs grow and thrive.

  2. CIT Builds A Strong Managed Services Foundation With Automation Platform

    Computer Integration Technologies (CIT) is a comprehensive IT services firm with an impressive portfolio of offerings – from application training, to hardware products and services, to software development and more. Nearly 10 years ago, it added managed services into the mix, recog- nizing the growing market opportunity for supporting its SMB (small to midsize business) customers around the clock under a monthly fee arrangement.

  3. CyanIT Sees Managed Services Success With Help From Automation Platform

    Established more than 15 years ago as an IT services company, CyanIT transformed its business to become a managed services provider (MSP) in 2012.

  4. Key Strategies For Beating The Commoditization Curve

    We’ve all seen it many times. Margins on profitable products and services erode as they become commoditized. And now, the same process is starting to happen to the IT services market.

  5. How to Show Your IT Value…And Become A Trusted Advisor

    How to use standardized reports to demonstrate breakthrough value, retain more customers, and become a trusted advisor to your customers.

  6. Cloud-Based BDR Solution Helps MSP Win And Retain Clients

    Waypoint. was looking for a proven, cloud-based BDR solution that would be affordable for their small- to-midsize business (SMB) clients, and easy for their technicians to set up and maintain.

  7. How To Build A Powerful, Budget-Friendly Surveillance System For SMB Retailers

    Today, there’s no doubt that video surveillance is moving to IP networks for a number of reasons such as superior image quality from IP cameras, ability to easily integrate video with other systems such as access control, the need for accessing video from remote locations and the added value from video analytics.

  8. IP Video For SMBs

    Rapid growth using limited available resources presents plenty of challenges for small to medium-sized businesses (SMB), and the challenges extend to their choice of video surveillance systems. In contrast to large companies that can target personnel and resources to specialized areas, SMB customers often have to make do with less and call on their employees to wear “multiple hats.”

  9. Mobile Marketing For SMB Retailers

    It’s no secret that large, multi-national businesses are driving these numbers today, but as consumers become more comfortable and adept at using their mobile devices to look for deals, they will be open to mobile marketing from the small businesses they frequent right in their own neighborhoods.

  10. Practical Options For Deploying IT Equipment In Small Server Rooms And Branch Offices

    Small server rooms and branch offices are typically unorganized, unsecure, hot, unmonitored, and space constrained. These conditions can lead to system downtime or, at the very least, lead to “close calls” that get management’s attention. Practical experience with these problems reveals a short list of effective methods to improve the availability of IT operations within small server rooms and branch offices. This paper discusses making realistic improvements to power, cooling, racks, physical security, monitoring, and lighting. The focus of this paper is on small server rooms and branch offices with up to 10kW of IT load.