Premium SMB Content

  1. How to Show Your IT Value…And Become A Trusted Advisor

    How to use standardized reports to demonstrate breakthrough value, retain more customers, and become a trusted advisor to your customers.

  2. Cloud-Based BDR Solution Helps MSP Win And Retain Clients

    Waypoint. was looking for a proven, cloud-based BDR solution that would be affordable for their small- to-midsize business (SMB) clients, and easy for their technicians to set up and maintain.

  3. How To Build A Powerful, Budget-Friendly Surveillance System For SMB Retailers

    Today, there’s no doubt that video surveillance is moving to IP networks for a number of reasons such as superior image quality from IP cameras, ability to easily integrate video with other systems such as access control, the need for accessing video from remote locations and the added value from video analytics.

  4. IP Video For SMBs

    Rapid growth using limited available resources presents plenty of challenges for small to medium-sized businesses (SMB), and the challenges extend to their choice of video surveillance systems. In contrast to large companies that can target personnel and resources to specialized areas, SMB customers often have to make do with less and call on their employees to wear “multiple hats.”

  5. Mobile Marketing For SMB Retailers

    It’s no secret that large, multi-national businesses are driving these numbers today, but as consumers become more comfortable and adept at using their mobile devices to look for deals, they will be open to mobile marketing from the small businesses they frequent right in their own neighborhoods.

  6. Practical Options For Deploying IT Equipment In Small Server Rooms And Branch Offices

    Small server rooms and branch offices are typically unorganized, unsecure, hot, unmonitored, and space constrained. These conditions can lead to system downtime or, at the very least, lead to “close calls” that get management’s attention. Practical experience with these problems reveals a short list of effective methods to improve the availability of IT operations within small server rooms and branch offices. This paper discusses making realistic improvements to power, cooling, racks, physical security, monitoring, and lighting. The focus of this paper is on small server rooms and branch offices with up to 10kW of IT load.

  7. 5 Ways to Convince Retailers To Upgrade Their Analog Cameras To IP

    When you compare IP vs. analog, IP video simply offers more. More resolution, functionality, scalability, flexibility – the list goes on. With IP video, retailers and small businesses are not only protecting their property, but also optimizing business efficiencies and reducing costs. Yet many of these additional IP video benefits aren’t discovered until after the system is installed. The best surveillance integrators out there know how to position these benefits as part of the sales cycle to prove that, with IP video, there’s much more value. Here are 5 key benefits to help convince your customers to switch today

  8. Balancing Service Delivery & Delivering Sales

    Resellers are constantly trying to find the right balance of driving higher quality delivery of services and increasing sales. It's a slippery slope and it’s hard to justify investing more time in the selling effort perhaps at the expense of customer service. It’s not that Solution Providers don’t value the role of sales in the overall business process, it’s just not the average resellers sweet spot. Rather, resellers are more typically aligned with the product and technology function and see it being way more constructive to invest their time in development and integration – plus, its just more fun. So, in effect, key partners are looking to reduce the amount to time spent selling and need more time in the day for service delivery.

  9. IP Video For Mom & Pop Retailers

    IP video used to only make sense for mid- to large-sized surveillance systems [32 cameras or more]. But today smaller systems – and budgets – can reap big benefits with IP video. This is thanks to the continued decreasing cost of IP technology coupled with different storage and migration options of today. Here are a few ways to make the most of the system.

  10. Storage And Virtualization Solution Offers Portland Non-Profit Law Firm Expandable Network Capacity

    Metropolitan Public Defender (MPD) is a private, non profit law firm committed to providing high-quality criminal defense for indigent clients. Handling more than 17,000 criminal cases per year, Metropolitan Public Defender is a non-profit law firm that is nationally recognised for its leadership in the public defense community, its training programs, and the guidance, supervision and support of its attorneys. The company was looking to replace its outdated servers to increase speed, disk capacity, and provide reliable network data storage at its main office in Portland, OR.