Premium SMB Content

  1. Growing Your IT Support Business By Becoming A Managed Service Provider
    4/9/2013

    If you are reading this, chances are you’re the owner of a small to medium sized business (SMB) quickly reaching the limits of what you can do with your current break/fix model and you are keen to know where you can go from here. That or you’re more than happy with your break/fix business and are curious to know what exactly we think is wrong with it. Either way you’ve come to the right place.

  2. Accel Takes MSP Automation To The Next Level With Solarwinds N-able
    4/4/2013

    With more than 600 small-to-midsize business (SMB) customers across the Antwerp region of Belgium, Accel Computer Service is a managed service provider (MSP) at the top of its game in a competitive market. The 40-person firm has found that the secret to success lies in automation, and to get the job done, Accel looks no further than SolarWinds N-able, the global leader in remote monitoring and management (RMM) automation technology.

  3. Software Developers Gain Unique Value-Add Tied To Merchant Processing
    4/4/2013

    DonateWiseNOW is a first-to-market technology enabling micro-donations during card transactions at the POS for SMB merchants. For software developers, this functionality is a way to differentiate and earn additional recurring revenue from donations made.

     

     

     
  4. Scaling Managed Services With A Third-Party NOC Partnership
    3/18/2013

    How MSPs can achieve faster returns on investment, raise overall service quality and reduce development costs.

  5. Give Back Programs Vs. Micro Donations At The POS
    3/13/2013

    Charitable Partnering in the Payment Industry Done Right! It’s everywhere we look these days, the poster supporting this charitable cause or the other. There are so many programs but they are not all created equal.

  6. IT Service Provider Client Advocacy And Benchmarking Study
    3/12/2013

    In February 2013, Client Heartbeat conducted a client advocacy study which included IT service providers in Australia, Europe and America. The study surveyed 3,500 small businesses within the client bases of these providers.

  7. Helping SMB Customers Select Online Backup Services
    3/11/2013

    A checklist for VARs and MSPs to build trust and determine specific online backup solution that is best for their clients.

  8. 7 Essential Benefits Of Hybrid Cloud Backup
    1/31/2013

    This Datto white paper reviews what makes a hybrid cloud backup unique. And details seven of hybrid cloud backup’s distinct benefits; including, business continuity, data insurance, local storage flexibility, cost benefits, standards compliance, added revenue streams and infrastructure control.  This is a must read to get a better understanding of what hybrid cloud backup is and how you and your clients can benefit from it.

  9. Effectively Selling Business Continuity
    1/31/2013

    The challenge for many MSPs is how to best sell business continuity solutions to the SMB market. In this whitepaper Datto presents six key takeaways to help MSPs; including, sell the value of business continuity (vs. traditional backup), maximize revenue from improved service, manage TCO to yield additional profit, it’s not beneficial to build your own device, and the benefits of partnering with an award-winning business continuity vendor who is 100% channel-focused.

  10. Improving Profitability For MSSPs Targeting SMBs
    1/22/2013

    This white paper discusses a configuration option that allows the service provider to address enterprise and SMB managed services requirements, at a reasonable margin, on a single Fortinet chassis.

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