Premium SMB Content

  1. 5 Ways to Convince Retailers To Upgrade Their Analog Cameras To IP

    When you compare IP vs. analog, IP video simply offers more. More resolution, functionality, scalability, flexibility – the list goes on. With IP video, retailers and small businesses are not only protecting their property, but also optimizing business efficiencies and reducing costs. Yet many of these additional IP video benefits aren’t discovered until after the system is installed. The best surveillance integrators out there know how to position these benefits as part of the sales cycle to prove that, with IP video, there’s much more value. Here are 5 key benefits to help convince your customers to switch today

  2. Balancing Service Delivery & Delivering Sales

    Resellers are constantly trying to find the right balance of driving higher quality delivery of services and increasing sales. It's a slippery slope and it’s hard to justify investing more time in the selling effort perhaps at the expense of customer service. It’s not that Solution Providers don’t value the role of sales in the overall business process, it’s just not the average resellers sweet spot. Rather, resellers are more typically aligned with the product and technology function and see it being way more constructive to invest their time in development and integration – plus, its just more fun. So, in effect, key partners are looking to reduce the amount to time spent selling and need more time in the day for service delivery.

  3. IP Video For Mom & Pop Retailers

    IP video used to only make sense for mid- to large-sized surveillance systems [32 cameras or more]. But today smaller systems – and budgets – can reap big benefits with IP video. This is thanks to the continued decreasing cost of IP technology coupled with different storage and migration options of today. Here are a few ways to make the most of the system.

  4. Storage And Virtualization Solution Offers Portland Non-Profit Law Firm Expandable Network Capacity

    Metropolitan Public Defender (MPD) is a private, non profit law firm committed to providing high-quality criminal defense for indigent clients. Handling more than 17,000 criminal cases per year, Metropolitan Public Defender is a non-profit law firm that is nationally recognised for its leadership in the public defense community, its training programs, and the guidance, supervision and support of its attorneys. The company was looking to replace its outdated servers to increase speed, disk capacity, and provide reliable network data storage at its main office in Portland, OR.

  5. Advanced MicroSystems Halves On-Site Visits With AVG CloudCare

    Like many break-fix resellers, Advanced MicroSystems used to spend a lot of time on site at its clients’ offices troubleshooting individual settings on their workstations. Now, says Landry, “With cloud-based services, we spend far less time troubleshooting tiny little problems and can focus on preventative maintenance and larger projects. We can service our clients much more efficiently – especially with remote deployment of services such as AVG CloudCare.”

  6. Prepare Now For The Hybrid Cloud Upsurge Trend

    There are a couple of reasons this uptick in hybrid cloud adoption is so important. First, it speaks to your customers’ security fears when considering public-cloud-only options combined with the fact that private-only cloud options can sometimes be cost prohibitive. And second, deploying a hybrid cloud strategy is more complicated than a public-only or private-only strategy. Where there is more complexity, the channel becomes more relevant.

  7. A Smarter Approach To School IT Management

    The Old Adobe Union District in Petaluma, CA is a school district consisting of four elementary schools and around 2,000 students. Between all of the schools, there are over 700 machines. Larry Black, the sole member of the IT support staff, oversees all of the machines. “We just needed a strong antivirus that could help protect machines from inexperienced users.”

  8. Helping SMBs Institute Smart, Secure, Scalable Storage

    Data volume is growing exponentially year over year in the small and midsize business (SMB) space. Emails never stop coming in or going out, shared files continue to grow, and documents must be retained for legal compliance. As SMBs continue to become increasingly aware of their storage needs and wants, and as the amount of data they need to store continues to grow, value-added resellers (VARs) can take advantage of the resulting business opportunities.

  9. Managing Mobile Devices: The New MSP Opportunity

    Just as it’s hard to imagine banking without ATMs, computer users eventually will look back and wonder how they ever got by without smartphones or tablets. Network-connected smartphones, notebooks and tablets, according to analysts, will reach 15 billion worldwide by 2015 — more than double the planet’s projected population. Mobile phones in 2013 will surpass PCs in connecting to the Internet, analysts predict. As of 2012, the number of smartphones in use worldwide had passed 1 billion.

  10. Growing Your IT Support Business By Becoming A Managed Service Provider

    If you are reading this, chances are you’re the owner of a small to medium sized business (SMB) quickly reaching the limits of what you can do with your current break/fix model and you are keen to know where you can go from here. That or you’re more than happy with your break/fix business and are curious to know what exactly we think is wrong with it. Either way you’ve come to the right place.