Premium SMB Content

  1. Advanced MicroSystems Halves On-Site Visits With AVG CloudCare

    Like many break-fix resellers, Advanced MicroSystems used to spend a lot of time on site at its clients’ offices troubleshooting individual settings on their workstations. Now, says Landry, “With cloud-based services, we spend far less time troubleshooting tiny little problems and can focus on preventative maintenance and larger projects. We can service our clients much more efficiently – especially with remote deployment of services such as AVG CloudCare.”

  2. Prepare Now For The Hybrid Cloud Upsurge Trend

    There are a couple of reasons this uptick in hybrid cloud adoption is so important. First, it speaks to your customers’ security fears when considering public-cloud-only options combined with the fact that private-only cloud options can sometimes be cost prohibitive. And second, deploying a hybrid cloud strategy is more complicated than a public-only or private-only strategy. Where there is more complexity, the channel becomes more relevant.

  3. A Smarter Approach To School IT Management

    The Old Adobe Union District in Petaluma, CA is a school district consisting of four elementary schools and around 2,000 students. Between all of the schools, there are over 700 machines. Larry Black, the sole member of the IT support staff, oversees all of the machines. “We just needed a strong antivirus that could help protect machines from inexperienced users.”

  4. Helping SMBs Institute Smart, Secure, Scalable Storage

    Data volume is growing exponentially year over year in the small and midsize business (SMB) space. Emails never stop coming in or going out, shared files continue to grow, and documents must be retained for legal compliance. As SMBs continue to become increasingly aware of their storage needs and wants, and as the amount of data they need to store continues to grow, value-added resellers (VARs) can take advantage of the resulting business opportunities.

  5. Managing Mobile Devices: The New MSP Opportunity

    Just as it’s hard to imagine banking without ATMs, computer users eventually will look back and wonder how they ever got by without smartphones or tablets. Network-connected smartphones, notebooks and tablets, according to analysts, will reach 15 billion worldwide by 2015 — more than double the planet’s projected population. Mobile phones in 2013 will surpass PCs in connecting to the Internet, analysts predict. As of 2012, the number of smartphones in use worldwide had passed 1 billion.

  6. Growing Your IT Support Business By Becoming A Managed Service Provider

    If you are reading this, chances are you’re the owner of a small to medium sized business (SMB) quickly reaching the limits of what you can do with your current break/fix model and you are keen to know where you can go from here. That or you’re more than happy with your break/fix business and are curious to know what exactly we think is wrong with it. Either way you’ve come to the right place.

  7. Accel Takes MSP Automation To The Next Level With Solarwinds N-able

    With more than 600 small-to-midsize business (SMB) customers across the Antwerp region of Belgium, Accel Computer Service is a managed service provider (MSP) at the top of its game in a competitive market. The 40-person firm has found that the secret to success lies in automation, and to get the job done, Accel looks no further than SolarWinds N-able, the global leader in remote monitoring and management (RMM) automation technology.

  8. Software Developers Gain Unique Value-Add Tied To Merchant Processing

    DonateWiseNOW is a first-to-market technology enabling micro-donations during card transactions at the POS for SMB merchants. For software developers, this functionality is a way to differentiate and earn additional recurring revenue from donations made.



  9. Scaling Managed Services With A Third-Party NOC Partnership

    How MSPs can achieve faster returns on investment, raise overall service quality and reduce development costs.

  10. Give Back Programs Vs. Micro Donations At The POS

    Charitable Partnering in the Payment Industry Done Right! It’s everywhere we look these days, the poster supporting this charitable cause or the other. There are so many programs but they are not all created equal.