At RSPA (Retail Solutions Providers Association) Inspire 2012, during this morning's day 2 education session, Brett Harward talked numbers to the packed room of point of sale VARs, software developers, and manufacturers. Specifically, he talked about measuring the performance of your employees, sales, business, etc. During his talk, Harward provided his "7 Rules for Increasing Organizational and Individual Frequency." In a nutshell, they are:

Tim Brien, director of managed print services for OKI Data, and James Laszko, CTO for managed services provider Mythos Technology, discuss reseller success with managed print in this excerpt from the Q&A session of the webinar titled "Do You Own Your Customers' Entire IT Environment?"

James Laszko, CTO for managed services provider Mythos Technology, talks about his success with managed print in this excerpt from the webinar "Do You Own Your Customers' Entire IT Environment?"

In the final part of the series, participants discuss how cloud-based backup solutions stand up to industry regulations. MSPs Chris Johnson, CEO of Untangled Solutions, and MJ Shoer, president and virtual CTO at Jenaly Technology Group, share their insights along with Ted Roller, VP of channel development at Intronis.

SonicWALL Sr. Director, NA Channels Vince Massey highlights the key points to the vendor's new MSP program.

Shannon Kohn, general relations and marketing director, Datto discusses SIRIS business continuity solution and 'The Most Backed Up Man'

Alex Rogers, CEO, CharTec discusses how MSPs can differentiate themselves from their competitors

Your business is a beast, and it eats cash! Revenue generation is an ongoing challenge for many organizations — especially technology companies where the founders typically come from a technical background, not a sales background. By James Foxall, president, Tigerpaw Software