Lessons Learned at RSPA Inspire 2012: Video Blog

During day 2 of RSPA (Retail Solutions Providers Association) Inspire 2012 in Costa Rica, Brett Harward, speaker, consultant, and author led a discussion regarding key performance indicators (KPIs) put together by an RSPA committee. The committee polled 10 RSPA members and compiled detailed information on those businesses. Information included average revenue, averages spent on marketing, sales salaries, and more. Additionally, the data also showed how the average numbers compared with the numbers of the highest performing VARs in the group. With this data, those in attendance could compare there businesses with the averages of 10 other businesses as well as with the top performing businesses polled. The RSPA plans on expanding this initiative to the entire industry to get more detailed accurate information. The following video blog by Business Solutions magazine's editor-in-chief Mike Monocello recaps the session in a little more detail.

In this video, Jim Roddy, the President of Jameson Publishing and Business Solutions magazine, provides insights from the Retail Solutions Providers Association (RSPA) Inspire 2012 Conference in Herradura, Costa Rica. Prior to Inspire, RSPA CEO Joe Finizio shared this article from the Wharton School of Business with members of his organization. The article is an in-depth interview with Sam Palmisano, who stepped down as the CEO of IBM in January. By Jim Roddy, president, Business Solutions magazine & Jameson Publishing

Day 1 of RSPA (Retail Solutions Providers Association) Inspire 2012 in Costa Rica was loaded with valuable education by Brett Harward, speaker, consultant, and author. The discussion was deep and rich with actionable information for attendees. Topics covered include business planning mistakes, creating a valuable inspiring mission statement, building a strong business culture, reinventing your company, increasing the collective IQ of your company, and more. Obviously, a lot of great info. The following video highlights a few of the topics.