Day one of GFI's annual partner conference kicked off today in Orlando. Approximately 400 partners are in attendance, making this GFI's largest conference to date. Not only are there more people, but the education agenda appears to be hitting new heights as well. Following are my notes from the first part of the day. Notes from the breakout sessions will follow in the coming days.
BACKUP & RECOVERY MAGAZINE ARTICLES
Product Comparison Update: PSA (Professional Services Automation)
If managed services are a part of your business model — or will be soon — you need a PSA tool. Here’s the latest on the leading options.
Find Your Cloud Services Niche
This MSP’s client communication skills and intentional focus on cloud services are important keys to its projected 25 percent revenue growth this year.
3 Lies Break-Fix VARs Tell Themselves About Managed Services
Despite the growing number of managed services success stories, many VARs are reluctant to make the switch, and here’s why.
BACKUP & RECOVERY-FOCUSED EXECUTIVE COMMENTARY
Top 5 Tips For Developing A Customer Satisfaction Survey
“How satisfied are you with the service you received?" It’s an age old question companies ask their customers year after year. But, as a consumer, does it really mean anything to you? More importantly, does it make you feel like the company actually cares about you?
How To Identify An Ideal Channel Program
As most businesses develop and expand, their lists of partnerships and alliances expand as well. This is not a coincidence. Part of a business’ growth potential comes in its ability to profit from successful channel partner relationships. However, a key component of this strategy is the symbiotic nature of these arrangements. A vendor’s business only benefits if its channel partner does, and the channel partner will benefit the most from the relationship if the vendor puts the time into making it a competitive reseller. So, it’s in everyone’s best interest to prepare the partners to maximize their potential. As a channel partner, how can you spot these programs? It all comes down which vendors offer the proper training.
When It Comes To HR, You Don’t Know What You Don’t Know
Most small businesses out there are “building the engine while flying the plane” with regard to their operations, and human resources is no exception. In many cases the HR process isn’t even considered until after employees have been hired, and even then not so much.
Why You Should Charge Your Customers More
Whether you provide conventional IT, cloud backup services, professional automation packages or high tech security, you can and should charge your customers more than you currently do.
What Keeps CIOs/CSOs Awake At Night?
In today’s business climate, the only thing faster than the rapid pace of business might be the even faster pace of technology. As a trusted solutions provider the more you can talk technology and business with a CIO, the more success you’re going to have. With that in mind, here’s a look at four technologies that keep CIOs awake at night, and how you can help them rest easy.
BACKUP & RECOVERY WHITE PAPERS & CASE STUDIES
Building Higher IT Business Continuity In The Face Of Disaster
Most disasters strike when you least expect them. Some – like hurricanes – give you more warning. But in either case, it’s a real problem if disaster brings your business to a grinding halt. Forces of nature, malicious acts, or even a simple mistake can have a long-lasting negative effect on your business. This idea paper offers some first steps and follow-up steps you can take to upgrade your disaster preparedness.
Why You Need Backup And Disaster Recovery
Let’s get this out right here at the beginning: at some point down the road, your data is going to be in danger. It could be a machine error. It could be a virus. It could be a tornado the size of Nebraska. But sooner or later, you’re going to be in a situation where you’re at risk of losing some or all of your data.
5 Simple Steps To Break The Barrier To The Small Business Market
Managed Service Providers (MSPs) are doing small businesses a disservice if they sell them a backup only product. Small businesses, just like their enterprise counterparts, must have the ability to recover data and keep their business running in the event of a disaster.
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FEATURED BDR PRODUCTS
Datto SIRIS 2
Datto SIRIS 2 delivers the most aggressive Recovery Time Objective (RTO) of any backup, disaster recovery (BDR) and business continuity solution available today. It is the ideal solution for businesses for whom downtime is not an option. SIRIS 2 offers the best protection for a business’s mission-critical applications, delivered via the most robust and flexible technology on the market today.
CharTec's Hardware as a Service BDR is the ultimate solution for data backup and network recovery in the face of catastrophe!
Intronis Cloud Backup And Recovery
Designed specifically for the IT channel, Intronis Cloud Backup and Recovery helps MSPs offer their clients a hybrid solution for local and cloud backup, data security, and on-demand recovery. Intronis is committed to helping MSPs grow their business, delivering an intuitive solution that eliminates the time-consuming and costly manual administrative processes typically associated with backup and recovery.
Black Box Cold Front Data Center Cooling Solutions
Nothing cools like chilled water. Now you can harness the cooling power of liquid in your data center with Cold Front. Cold Front is the perfect solution for tightly packed server rooms or high-density enclosures.
Seagull Scientific Features BarTender Software At Smart VAR Healthcare Summit
David Rau, director of sales, Americas for Seagull Scientific, discusses BarTender software at the Smart VAR Healthcare Summit held on May 6 in New Brunswick, NJ. The software enables data from EHR systems to be partitioned and added to a wristband or label — with the option of applying color.
Cognitive TPG Demonstrates Printing With Security Features
At the Smart VAR Healthcare Summit held on May 6 in New Brunswick, NJ. Joe Howe, business development manager for Cognitive TPG, his company’s printers’ ability to print special security features on plain, thermal paper.
MCL Technologies Demonstrates App Development Tool At Healthcare Summit
Susan Krusee, AMERICAS sales director for MCL Technologies, met conference attendees at the Smart VAR Healthcare Summit held on May 6 in New Brunswick, NJ. She provides information about MCL-Designer, a rapid app development tool/mobile platform cloud computing tool.
Datalogic: Healthcare Providers Are Adopting, Upgrading Technologies
Gina Wilde, national manager, healthcare vertical for Datalogic, talks with an attendee at the Smart VAR Healthcare Summit on May 6 in New Brunswick, NJ.