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GFI MAX Customer Conference: Day 1 Recap

Day one of GFI's annual partner conference kicked off today in Orlando. Approximately 400 partners are in attendance, making this GFI's largest conference to date. Not only are there more people, but the education agenda appears to be hitting new heights as well. Following are my notes from the first part of the day. Notes from the breakout sessions will follow in the coming days.

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BACKUP & RECOVERY MAGAZINE ARTICLES

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BACKUP & RECOVERY-FOCUSED EXECUTIVE COMMENTARY

  • Top 5 Tips For Developing A Customer Satisfaction Survey
    Top 5 Tips For Developing A Customer Satisfaction Survey

     “How satisfied are you with the service you received?" It’s an age old question companies ask their customers year after year. But, as a consumer, does it really mean anything to you? More importantly, does it make you feel like the company actually cares about you?

  • How To Identify An Ideal Channel Program
    How To Identify An Ideal Channel Program

    As most businesses develop and expand, their lists of partnerships and alliances expand as well. This is not a coincidence. Part of a business’ growth potential comes in its ability to profit from successful channel partner relationships. However, a key component of this strategy is the symbiotic nature of these arrangements. A vendor’s business only benefits if its channel partner does, and the channel partner will benefit the most from the relationship if the vendor puts the time into making it a competitive reseller. So, it’s in everyone’s best interest to prepare the partners to maximize their potential. As a channel partner, how can you spot these programs? It all comes down which vendors offer the proper training.

  • When It Comes To HR, You Don’t Know What You Don’t Know
    When It Comes To HR, You Don’t Know What You Don’t Know

    Most small businesses out there are “building the engine while flying the plane” with regard to their operations, and human resources is no exception. In many cases the HR process isn’t even considered until after employees have been hired, and even then not so much. 

  • Why You Should Charge Your Customers More
    Why You Should Charge Your Customers More

    Whether you provide conventional IT, cloud backup services, professional automation packages or high tech security, you can and should charge your customers more than you currently do.

  • What Keeps CIOs/CSOs Awake At Night?
    What Keeps CIOs/CSOs Awake At Night?

    In today’s business climate, the only thing faster than the rapid pace of business might be the even faster pace of technology. As a trusted solutions provider the more you can talk technology and business with a CIO, the more success you’re going to have. With that in mind, here’s a look at four technologies that keep CIOs awake at night, and how you can help them rest easy.

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BACKUP & RECOVERY WHITE PAPERS & CASE STUDIES

  • Building Higher IT Business Continuity In The Face Of Disaster
    Building Higher IT Business Continuity In The Face Of Disaster

    Most disasters strike when you least expect them. Some – like hurricanes – give you more warning. But in either case, it’s a real problem if disaster brings your business to a grinding halt. Forces of nature, malicious acts, or even a simple mistake can have a long-lasting negative effect on your business. This idea paper offers some first steps and follow-up steps you can take to upgrade your disaster preparedness.

  • Why You Need Backup And Disaster Recovery

    Let’s get this out right here at the beginning: at some point down the road, your data is going to be in danger. It could be a machine error. It could be a virus. It could be a tornado the size of Nebraska. But sooner or later, you’re going to be in a situation where you’re at risk of losing some or all of your data.

  • 5 Simple Steps To Break The Barrier To The Small Business Market

    Managed Service Providers (MSPs) are doing small businesses a disservice if they sell them a backup only product. Small businesses, just like their enterprise counterparts, must have the ability to recover data and keep their business running in the event of a disaster.

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INDUSTRY EVENTS

CompTIA Channelcon Aug 4-7 Phoenix
GFI MAX 2014 Customer Conference Sep 8-10 Orlando, FL
ASCII SMB IT Success Summit Sep 17-18 Phoenix
Navigate - Continuum User Conference Sep 21-23 Boston    
Ingram IMOne - Fall Sep 21-24 Las Vegas
Channel Transitions – Midwest October 7 Chicago    
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    Datto SIRIS 2

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