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Latest Question: What is the growth potential for this market?

Answer: At the current time the fastest growing services within MPS are the following... Continue Reading

ECM EDITOR'S NOTEBOOK

  • Recommended VAR Reading: The Challenger Sale
    Recommended VAR Reading: The Challenger Sale

    I read The Challenger Sale about a year ago and have been testing its principles and techniques whenever I can. I think the business-to-business sales methods taught in this book are the real deal and could have a significant impact on VAR organizations as they strive to be trusted advisors.

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ECM PODCASTS

  • Is Your Scanner Too Fast?
    Is Your Scanner Too Fast?

    In this podcast we spend some time talking about scanning and capture and the fact that what happens before you capture the data is just as important as capturing the data itself, more along the lines of a migration, away from feeds and speeds to efficiency and possibly some things in that realm you may not have thought about before.

  • Thinking Beyond The UPS
    Thinking Beyond The UPS Ramesh Menon, Global IT Channel Manager for Eaton Corporation, talks with Jameson Publishing and Business Solutions magazine President Jim Roddy in this exclusive Executive-To-Executive interview.
  • How Managed Services Can Grow Your Business
    How Managed Services Can Grow Your Business Justin Crotty, VP of Services North America for Ingram Micro, talks with Jameson Publishing and Business Solutions magazine President Jim Roddy in this exclusive Executive-To-Executive interview.
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ECM VIDEOS

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ECM EXECUTIVE COMMENTARY

  • Who Needs To Rebrand When You Can “Bounce” To Future Success?
    Who Needs To Rebrand When You Can “Bounce” To Future Success?

    How often do we think of implementing a radical structural fix when an attitude and leadership adjustment could be the remedy? Such a radical reaction may be to rebrand and/or relaunch when, in fact, our problems can be overcome with a systematic approach to improved team performance.

Channel Sales Vendor/Partner Relationships: What Vendors Want (Part 5)

Channel Sales Vendor/Partner Relationships: What Vendors Want (Part 5)

It’s not love at first sight. It is all about the relationship between the vendor and the partner if a channel sales partnership is to be successful.  A better understanding of what a vendor expects from a partner helps the solution provider make well informed and prudent business decisions that have a positive and profitable impact on their organization.

Four Keys To Managing Customer Relationships

Four Keys To Managing Customer Relationships

By 2020, customer experience will overtake price and product as the key brand differentiator. You could be offering the best product or service on the market, but if you don’t treat your customers properly before, during, and after a sale, you will never be able to build a mutually-beneficial partnership that keeps them coming back. Undoubtedly, loyal customers are your most valuable business asset.

5 Characteristics Of A Great IT Employee — And None Of Them Are Technical Skills

5 Characteristics Of A Great IT Employee — And None Of Them Are Technical Skills

My underlying principle about recruitment is that specific skills and training are important, but they shouldn’t be your primary concern during the hiring process. Job skills are necessary, of course, but you should look beyond skills and consider the behavioral characteristics that spell success in your company. My belief has always been that I can teach you to do your job better, but I can’t change who you are. Behavioral skills are much harder to teach and to change. People skills, management, leadership, creativity, ability to deal with adversity: these are of more value in the long term than any specific “job” skill. In the end, those are what we need.

The Best Way To Grow Your Business

The Best Way To Grow Your Business

The best way to grow your business is to grow your leaders. All of you choose every day what you will spend your time on in your business. Tactical issues, sales, service tickets, and projects all come to mind. These types of activities are the basic blocking and tackling that have to be done well for a business to succeed. Functional growth, however, takes more than just executing tasks. It takes leadership beyond just you.   

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ECM INDUSTRY EVENTS