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MPS CORNER - ASK THE EXPERTS

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Latest Question: What is the growth potential for this market?

Answer: At the current time the fastest growing services within MPS are the following... Continue Reading

ECM EDITOR'S NOTEBOOK

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ECM PODCASTS

  • E-Myth Author Gerber Sounds Wake-Up Call For VAR, MSP Owners
    E-Myth Author Gerber Sounds Wake-Up Call For VAR, MSP Owners

    In addition to being recognized worldwide as a small business guru, Michael Gerber is known for his straight talk. And he’s eager for solution provider owners to be candid with themselves and embrace their reality as well. In a recent interview with Business Solutions President Jim Roddy, Gerber said, “Until the straight talk happens, until somebody pulls the chain, until somebody says something that strikes (VARs and MSPs) so deeply that they can't avoid it or ignore it any longer, nothing's going to change for them.

  • Is Your Scanner Too Fast?
    Is Your Scanner Too Fast?

    In this podcast we spend some time talking about scanning and capture and the fact that what happens before you capture the data is just as important as capturing the data itself, more along the lines of a migration, away from feeds and speeds to efficiency and possibly some things in that realm you may not have thought about before.

  • Thinking Beyond The UPS
    Thinking Beyond The UPS Ramesh Menon, Global IT Channel Manager for Eaton Corporation, talks with Jameson Publishing and Business Solutions magazine President Jim Roddy in this exclusive Executive-To-Executive interview.
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ECM EXECUTIVE COMMENTARY

  • From Copiers To Computers: ECM Eases Shift To Digital For Photocopy Companies
    From Copiers To Computers: ECM Eases Shift To Digital For Photocopy Companies

    Demand for copy paper is expected to drop by nearly a quarter in the next decade, following a 3.3 million ton drop in the last four years. Yet the demand for documentation, particularly in the healthcare, legal, and financial services industries is more prevalent than ever. So there is a growing need for digitization as well as for systematic and efficient filing, storage, and retrieval. By Tim Wacker, technical writer, NBN Communications

5 Painful Conversations Document Management Software Prevents 5 Painful Conversations Document Management Software Prevents

If you’re like most employees in the workforce, there are likely people with whom you have trouble working. Although worker traits are as deeply embedded in their personalities as they are capable of causing employee infighting and lowered morale, many disagreements arising in the workplace stem from a far more surmountable issue: the communication barriers imposed by outdated or inefficient technology.

There Is No Magic There Is No Magic

One of the benefits of having been in the sales coaching, consulting, and training business for the past 40 years is that I've had an opportunity to see a lot of so-called magical solutions come through our industry. There have been training programs with hypnotic closes associated with the program. There have been all kinds of gadgets and devices intended to help salespeople sell more.

Sales Courtesy Sales Courtesy

Here is a scenario that I experience all the time in my sales efforts and I want to see how many of you have the same experience. I call a prospect and one of three things happen.

3 Trends Tomorrow’s BPOs Need To Know Today 3 Trends Tomorrow’s BPOs Need To Know Today

Robotic process automation, new access to dark data, and transactional processing moving to the cloud are three technology trends that will transform the business process outsourcing (BPO) industry in 2016.

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