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MPS CORNER - ASK THE EXPERTS

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Latest Question: What is the growth potential for this market?

Answer: At the current time the fastest growing services within MPS are the following... Continue Reading

ECM EDITOR'S NOTEBOOK

  • Recommended VAR Reading: The Challenger Sale
    Recommended VAR Reading: The Challenger Sale

    I read The Challenger Sale about a year ago and have been testing its principles and techniques whenever I can. I think the business-to-business sales methods taught in this book are the real deal and could have a significant impact on VAR organizations as they strive to be trusted advisors.

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ECM PODCASTS

  • Is Your Scanner Too Fast?
    Is Your Scanner Too Fast?

    In this podcast we spend some time talking about scanning and capture and the fact that what happens before you capture the data is just as important as capturing the data itself, more along the lines of a migration, away from feeds and speeds to efficiency and possibly some things in that realm you may not have thought about before.

  • Thinking Beyond The UPS
    Thinking Beyond The UPS Ramesh Menon, Global IT Channel Manager for Eaton Corporation, talks with Jameson Publishing and Business Solutions magazine President Jim Roddy in this exclusive Executive-To-Executive interview.
  • How Managed Services Can Grow Your Business
    How Managed Services Can Grow Your Business Justin Crotty, VP of Services North America for Ingram Micro, talks with Jameson Publishing and Business Solutions magazine President Jim Roddy in this exclusive Executive-To-Executive interview.
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ECM VIDEOS

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ECM EXECUTIVE COMMENTARY

  • Make Sure Your Decision To Rebrand Is For The Right Reasons
    Make Sure Your Decision To Rebrand Is For The Right Reasons

    Branding refers to the identity of a company or a product in its desired market. Branding is more than a logo or a product on its own. It is a promise of quality and reputation. It encompasses everything about a company, sometimes good and sometimes bad, depending on the public’s perception.

6 Keys To Managing Customer Relationships

6 Keys To Managing Customer Relationships

When looking toward a high-growth business, you should find the amount of attention you can devote to each customer becomes increasingly stretched as your company develops and your client base expands. As always, managing customer relationships should be seen as a priority activity. Customers look for a high level of service, and regardless of the quality of the product or service you provide, they will not stay loyal to you on a long-term basis unless you treat them properly before and after a sale.

Ask Coach:  How To Get The Most From Attending A Professional Conference

Ask Coach: How To Get The Most From Attending A Professional Conference

How can I ensure an ROI on investments such as professional conferences?

Who Needs To Rebrand When You Can “Bounce” To Future Success?

Who Needs To Rebrand When You Can “Bounce” To Future Success?

How often do we think of implementing a radical structural fix when an attitude and leadership adjustment could be the remedy? Such a radical reaction may be to rebrand and/or relaunch when, in fact, our problems can be overcome with a systematic approach to improved team performance.

Channel Sales Vendor/Partner Relationships: What Vendors Want (Part 5)

Channel Sales Vendor/Partner Relationships: What Vendors Want (Part 5)

It’s not love at first sight. It is all about the relationship between the vendor and the partner if a channel sales partnership is to be successful.  A better understanding of what a vendor expects from a partner helps the solution provider make well informed and prudent business decisions that have a positive and profitable impact on their organization.

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