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Field Service IT News For VARs — September 2, 2014

In this week’s news is the outlook on trucking trends and how security plays an important role in field productivity. Also, an article reports taking photos while in the field can build customer trust and loyalty, and article discusses how enhancements to the Android OS will benefit your field service IT clients. 

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MAGAZINE ARTICLES

  • You Probably Aren’t As Unique As You Think
    You Probably Aren’t As Unique As You Think

    What makes you and your company different? Is it your people? Is it how much you care about your customers? Is it all the training you have and industry certifications? Is it the solutions you offer?

  • Jump-Start Your As-a-Service Transition

    As you might know, we’ve dedicated many pages to educating readers on the value of a managed services model. While the benefits can be great, there also can be some significant hurdles to clear before you sail off into the sunset. Many established MSPs have stories about adopting certain aspects of the model, while ignoring other aspects. This can delay or stifle your success on this model and potentially poison people into thinking that the model isn’t all it’s cracked up to be.

  • Life-Changing Content, Just For You

    If you’ve been reading Business Solutions magazine (BSM) for the past couple years, you know that we believe strongly in the power of recurring revenue via the as-a-Service model. Recurring revenue is predictable and stable and can help your business reach new heights. Unfortunately, there are many obstacles you’ll probably have to overcome. We want to help. In fact, it’s our mission.

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EXECUTIVE COMMENTARY

  • What Keeps CIOs/CSOs Awake At Night?
    What Keeps CIOs/CSOs Awake At Night?

    In today’s business climate, the only thing faster than the rapid pace of business might be the even faster pace of technology. As a trusted solutions provider the more you can talk technology and business with a CIO, the more success you’re going to have. With that in mind, here’s a look at four technologies that keep CIOs awake at night, and how you can help them rest easy.

  • Leading Your Service Team Through A Merger Or Acquisition
    Leading Your Service Team Through A Merger Or Acquisition

    I can remember the day I had to go into my team’s normal meeting room and deliver the news that we had been acquired.  I had a prepared statement that we division leaders had prepared with the acquiring company which made the first seven minutes easy to get through.

  • Ask Coach: How Do I Establish Credibility As A Leader?
    Ask Coach: How Do I Establish Credibility As A Leader?

    How do I establish my credibility as a leader to execute on the change that folks want to see happen?

  • From Peer Power: M&A As A Growth Strategy
    From Peer Power: M&A As A Growth Strategy

    Without a doubt, one of the hottest growth tactics in the IT market right now is the use of  mergers and acquisitions (M&A) as a strategy. Having done seven of these transactions during the time I owned an MSP, there is no doubt that I’m a believer in the tactic as a great approach to growth. 

  • 5 Ways MSPs Can Prepare For The Internet Of Things
    5 Ways MSPs Can Prepare For The Internet Of Things

    For those not already familiar, according to Gartner the Internet of Things (IoT) is “the network of physical objects that contain embedded technology to communicate and sense or interact with their internal states or the external environment.” If you’re like most of the small business owners or managed services providers out there, you’re likely still trying to wrap your head around the hype and figure out what this actually means for your business.

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WHITE PAPERS & CASE STUDIES

  • Zoo & Aquarium Mobilizes Online Sales And Improves Guest Experience With Mobile Web Store
    Zoo & Aquarium Mobilizes Online Sales And Improves Guest Experience With Mobile Web Store

    Point Defiance Zoo & Aquarium (PDZA) located in Tacoma, Washington, has 792 animals and 98 different species on display. Founded in 1905, the facility covers 29 acres of land within Point Defiance Park and offers gorgeous views of Mount Rainier, the Olympic Mountains and Puget Sound. The only combined zoo and aquarium in the Pacific Northwest, the site attracts over 700,000 visitors a year.

  • Exploring Opportunities In BYOD And Mobile Device Management

    A solution provider’s role is all about serving as a trusted advisor to his or her client. Often that means helping them with their clearly identified business problems. But it also requires noting gaps that the clients themselves may not have noticed. Such is the case with mobile devices.

  • The Four T’s Of Marketing

    There are so many elements to modern day marketing. From direct mailers and blogs to newsletters and emails, the modern day marketeer has a lot of things to consider when developing a marketing strategy. While there’s no magic 8 ball with all of the answers to your marketing questions, there are ways to make the whole process easier.

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DATA COLLECTION INDUSTRY EVENTS

Channel Transitions East July 22, 2014 Boston
BlueStar’s VARTECH  Sep 17-19, 2014 New Orleans
Ingram IMOne - Fall Sep 21-24, 2014 Las Vegas
Channel Transitions Midwest Oct 7, 2014 Chicago

 

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