enterprise content management ECM resource center enterprise content management ECM resource center

Still Not Selling Managed Print Services? Here’s Why You Should
Still Not Selling Managed Print Services? Here’s Why You Should

Not only is selling managed print services (MPS) a good way to earn incremental recurring revenue, it’s one of the best ways to keep competitors away from your customers.

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EXECUTIVE COMMENTARY

  • From Copiers To Computers: ECM Eases Shift To Digital For Photocopy Companies
    From Copiers To Computers: ECM Eases Shift To Digital For Photocopy Companies

    Demand for copy paper is expected to drop by nearly a quarter in the next decade, following a 3.3 million ton drop in the last four years. Yet the demand for documentation, particularly in the healthcare, legal, and financial services industries is more prevalent than ever. So there is a growing need for digitization as well as for systematic and efficient filing, storage, and retrieval. By Tim Wacker, technical writer, NBN Communications

  • 5 Painful Conversations Document Management Software Prevents
    5 Painful Conversations Document Management Software Prevents

    If you’re like most employees in the workforce, there are likely people with whom you have trouble working. Although worker traits are as deeply embedded in their personalities as they are capable of causing employee infighting and lowered morale, many disagreements arising in the workplace stem from a far more surmountable issue: the communication barriers imposed by outdated or inefficient technology.

  • There Is No Magic
    There Is No Magic

    One of the benefits of having been in the sales coaching, consulting, and training business for the past 40 years is that I've had an opportunity to see a lot of so-called magical solutions come through our industry. There have been training programs with hypnotic closes associated with the program. There have been all kinds of gadgets and devices intended to help salespeople sell more.

  • Sales Courtesy
    Sales Courtesy

    Here is a scenario that I experience all the time in my sales efforts and I want to see how many of you have the same experience. I call a prospect and one of three things happen.

  • 3 Trends Tomorrow’s BPOs Need To Know Today
    3 Trends Tomorrow’s BPOs Need To Know Today

    Robotic process automation, new access to dark data, and transactional processing moving to the cloud are three technology trends that will transform the business process outsourcing (BPO) industry in 2016.

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WHITE PAPERS & CASE STUDIES

  • 5 Aspects Of File Sync Solutions That Make Them Business-Grade
    5 Aspects Of File Sync Solutions That Make Them Business-Grade

    eFolder has found that, despite the clear demarcation between the needs of “casual” users and working professionals, especially in security and collaboration, many businesspeople still select consumer-grade file sync services because they don’t understand the key differences between consumer-grade and business-grade file sync solutions.

  • Diversify Or Die: A Copier Dealer Moves Into Managed Services

    To remain in business as long as East Texas Copy Systems (ETCS), which was established in 1945, you have to be vigilant of industry trends and embrace change. During the 2008 recession, ETCS unquestionably demonstrated these abilities, first by recognizing that copier, printer and paper usage were on the decline. And, secondly, noting that if it wanted to remain relevant, it needed to become an expert in selling the systems and solutions that were replacing its former office staples.

  • Knight Office Solutions Successfully Shifts To Managed Services With RMM Solution

    Knight Office Solutions (KOS) got its start more than 25 years ago supplying and servicing HP ® printers for its customers in the San Antonio, Texas region. Established in 1989, the company saw early success as an HP reseller and service partner, later adding other copier manufacturers into the mix, and opening a second location in Austin.

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ABOUT ENTERPRISE CONTENT MANAGEMENT

Enterprise Content Management (ECM) is the way in which companies store and organize their documents and other content. It covers the management of all forms of information within an organization, from paper to electronic documents, email, and more. It encompasses the functions of records management and document management along with document conversion processes. Other aspects of ECM include capture, scanning, digital asset management (DAM), search, web content management, and collaboration.

The purpose of ECM is to manage the full information lifecycle, from creation through archival and disposal. ECM solutions are available on-premise as an application on an organization's network, as a service (software as a service or SaaS) where data is stored in the cloud, or as a combination of the two known as a hybrid solution.

ECM aims to increase organizational efficiency and reduce costs by allowing anyone in the organization to easily manage many documents from any location. ECM can simplify the storage, retention, version control, security, and regulatory requirements and provides superior control when compared to paper records by allowing organizations to set access levels and put viewing and editing restrictions on specific documents. In addition, by digitizing documents organizations reduce the risk of them being lost, stolen, or damaged.

FEATURED PRODUCTS

  • Epson GT-2500 Scanner
    Epson GT-2500 Scanner Now, your workgroup can take advantage of high-speed document imaging without breaking the bottom line. The fast, affordable Epson. GT-2500 delivers remarkable scans up to 8.5" x 14", plus optional networking capabilities for small business environments.
  • Computhink ViewWise 6.2
    Computhink ViewWise 6.2 Computhink® is committed to providing Integrated Document Management and E-mail Archival Solutions for the small to medium-sized Enterprise market. ViewWise® is designed to operate in multiple network environments, using your existing operational investment in Information Technology (IT), and yet continues to base principles of being user-friendly in the areas of installation, use, support, and maintenance.
  • Celerant Command Retail Integrated E-Commerce
    Celerant Command Retail Integrated E-Commerce

    Celerant Technology offers integrated, sophisticated Web sites that expertly manage and publish inventory directly from your Celerant Command Retail system. Whether your Website is professionally designed by one of our specialists or you choose to keep the same look and feel of your current Website, import tools are available to migrate from an existing site, with no manual labor required.

  • AnyDoc® Reseller Program
    AnyDoc® Reseller Program AnyDoc’s Value Added Resellers have extensive sales cycle experience and successfully completed AnyDoc Software product training. VARs support customers from the sales cycle through implementation.
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MULTIMEDIA

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