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IT Channel Advice For Hiring And Managing Exceptional Salespeople

Salespeople are the front line in the fight to gain — and retain — business for IT solutions providers.  As such, you need to choose the right people for your team and manage them with particular care. 

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EXECUTIVE COMMENTARY

  • 6 Keys To Managing Customer Relationships
    6 Keys To Managing Customer Relationships

    When looking toward a high-growth business, you should find the amount of attention you can devote to each customer becomes increasingly stretched as your company develops and your client base expands. As always, managing customer relationships should be seen as a priority activity. Customers look for a high level of service, and regardless of the quality of the product or service you provide, they will not stay loyal to you on a long-term basis unless you treat them properly before and after a sale.

  • Ask Coach:  How To Get The Most From Attending A Professional Conference
    Ask Coach: How To Get The Most From Attending A Professional Conference

    How can I ensure an ROI on investments such as professional conferences?

  • Who Needs To Rebrand When You Can “Bounce” To Future Success?
    Who Needs To Rebrand When You Can “Bounce” To Future Success?

    How often do we think of implementing a radical structural fix when an attitude and leadership adjustment could be the remedy? Such a radical reaction may be to rebrand and/or relaunch when, in fact, our problems can be overcome with a systematic approach to improved team performance.

  • Channel Sales Vendor/Partner Relationships: What Vendors Want (Part 5)
    Channel Sales Vendor/Partner Relationships: What Vendors Want (Part 5)

    It’s not love at first sight. It is all about the relationship between the vendor and the partner if a channel sales partnership is to be successful.  A better understanding of what a vendor expects from a partner helps the solution provider make well informed and prudent business decisions that have a positive and profitable impact on their organization.

  • Four Keys To Managing Customer Relationships
    Four Keys To Managing Customer Relationships

    By 2020, customer experience will overtake price and product as the key brand differentiator. You could be offering the best product or service on the market, but if you don’t treat your customers properly before, during, and after a sale, you will never be able to build a mutually-beneficial partnership that keeps them coming back. Undoubtedly, loyal customers are your most valuable business asset.

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WHITE PAPERS & CASE STUDIES

  • The Four T’s Of Marketing

    There are so many elements to modern day marketing. From direct mailers and blogs to newsletters and emails, the modern day marketeer has a lot of things to consider when developing a marketing strategy. While there’s no magic 8 ball with all of the answers to your marketing questions, there are ways to make the whole process easier.

  • The Top 10 Myths About Sales

    No matter what point that you look back to in history, you can always find a notable deal, trade, or sale that shaped our world to what it is today. Even with its notoriety, sales is an industry that mystifies most of the general public. Is it about relationship building? Closing no matter what? Tricking someone into doing what you want?

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