enterprise content management ECM resource center enterprise content management ECM resource center

EXECUTIVE COMMENTARY

  • Disaster Strikes: 3 Critical Factors That Should Be A Part Of A Recovery Plan
    Disaster Strikes: 3 Critical Factors That Should Be A Part Of A Recovery Plan

    In the darkest days after a tornado in early May damaged 30 percent of Van, Texas, (a city outside of Dallas) residents were provided some relief when the Van High School “Vandals” baseball team beat North Lamar High School to go on to the state semifinals for the first time in program history.

  • What To Consider When Planning Your Business Exit Strategy, Part I
    What To Consider When Planning Your Business Exit Strategy, Part I

    One of the areas I spend considerable time on is helping business owners prepare for and then complete an exit from the business they often founded and have worked in for decades. Let’s get one thing straight:  It is a big deal for an entrepreneurial owner to exit his or her business. In fact, it is a very big deal. The saddest call I receive comes from a small business owner that has worked in their company for decades. It was their creation, and they have poured sweat and blood into building it to where it is today.

  • Leadership Lessons Learned By A Systems Integrator On A 7,500-Mile Rally To Mongolia
    Leadership Lessons Learned By A Systems Integrator On A 7,500-Mile Rally To Mongolia

    The most important leadership lessons come from the least likely scenarios. I’ve found this to be true throughout my career as an entrepreneur and executive, and it’s part of the reason I’ll spend a few weeks this summer driving thousands of miles across Europe in a tiny car I rescued from the scrap heap.

  • IT Solutions Providers: Shhh, Here’s The Secret Behind Every Great Social Media Strategy
    IT Solutions Providers: Shhh, Here’s The Secret Behind Every Great Social Media Strategy

    Somewhere along the line, someone in your organization probably said, “Hey, we need to get on social media!” So maybe someone set up a Facebook page, a Twitter account, and LinkedIn profile.

  • 7 Steps To A Seamless Email Marketing Campaign
    7 Steps To A Seamless Email Marketing Campaign

    Email marketing campaigns can be extremely effective, and are a relatively inexpensive marketing tactic. Assuming you’ve built up your prospect database, an email marketing campaign ensures you’ll reach a large audience with your message — whether you’re sharing educational “thought leadership” content, unveiling a new product offering, or following up after an event.

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WHITE PAPERS & CASE STUDIES

  • Diversify Or Die: A Copier Dealer Moves Into Managed Services
    Diversify Or Die: A Copier Dealer Moves Into Managed Services

    To remain in business as long as East Texas Copy Systems (ETCS), which was established in 1945, you have to be vigilant of industry trends and embrace change. During the 2008 recession, ETCS unquestionably demonstrated these abilities, first by recognizing that copier, printer and paper usage were on the decline. And, secondly, noting that if it wanted to remain relevant, it needed to become an expert in selling the systems and solutions that were replacing its former office staples.

  • Knight Office Solutions Successfully Shifts To Managed Services With RMM Solution

    Knight Office Solutions (KOS) got its start more than 25 years ago supplying and servicing HP ® printers for its customers in the San Antonio, Texas region. Established in 1989, the company saw early success as an HP reseller and service partner, later adding other copier manufacturers into the mix, and opening a second location in Austin.

  • Electronic Signatures, Essential For Paperless Processes

    Picture this: you have got enterprise content management (ECM) figured out. Your documents are stored electronically, you route them electronically and you have abandoned the world of paper. You have arrived! That is, until, BOOM, one of your electronically stored documents needs a signature.

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ABOUT ENTERPRISE CONTENT MANAGEMENT

Enterprise Content Management (ECM) is the way in which companies store and organize their documents and other content. It covers the management of all forms of information within an organization, from paper to electronic documents, email, and more. It encompasses the functions of records management and document management along with document conversion processes. Other aspects of ECM include capture, scanning, digital asset management (DAM), search, web content management, and collaboration.

The purpose of ECM is to manage the full information lifecycle, from creation through archival and disposal. ECM solutions are available on-premise as an application on an organization's network, as a service (software as a service or SaaS) where data is stored in the cloud, or as a combination of the two known as a hybrid solution.

ECM aims to increase organizational efficiency and reduce costs by allowing anyone in the organization to easily manage many documents from any location. ECM can simplify the storage, retention, version control, security, and regulatory requirements and provides superior control when compared to paper records by allowing organizations to set access levels and put viewing and editing restrictions on specific documents. In addition, by digitizing documents organizations reduce the risk of them being lost, stolen, or damaged.

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