enterprise content management ECM resource center enterprise content management ECM resource center

New Study Shows Optimism Among Managed Print Service Providers

Despite the growing emphasis on digital records, print remains a critical function in the business world. According to CompTIA research, 98 percent of U.S. workers printed at least once during the past quarter. Self-reported print volumes tend to follow a bell-shaped curve, with firms at the endpoints on the high side or low side of print output.

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EXECUTIVE COMMENTARY

  • Top 5 Tips For Developing A Customer Satisfaction Survey
    Top 5 Tips For Developing A Customer Satisfaction Survey

     “How satisfied are you with the service you received?" It’s an age old question companies ask their customers year after year. But, as a consumer, does it really mean anything to you? More importantly, does it make you feel like the company actually cares about you?

  • How To Identify An Ideal Channel Program
    How To Identify An Ideal Channel Program

    As most businesses develop and expand, their lists of partnerships and alliances expand as well. This is not a coincidence. Part of a business’ growth potential comes in its ability to profit from successful channel partner relationships. However, a key component of this strategy is the symbiotic nature of these arrangements. A vendor’s business only benefits if its channel partner does, and the channel partner will benefit the most from the relationship if the vendor puts the time into making it a competitive reseller. So, it’s in everyone’s best interest to prepare the partners to maximize their potential. As a channel partner, how can you spot these programs? It all comes down which vendors offer the proper training.

  • Why You Should Charge Your Customers More
    Why You Should Charge Your Customers More

    Whether you provide conventional IT, cloud backup services, professional automation packages or high tech security, you can and should charge your customers more than you currently do.

  • What Keeps CIOs/CSOs Awake At Night?
    What Keeps CIOs/CSOs Awake At Night?

    In today’s business climate, the only thing faster than the rapid pace of business might be the even faster pace of technology. As a trusted solutions provider the more you can talk technology and business with a CIO, the more success you’re going to have. With that in mind, here’s a look at four technologies that keep CIOs awake at night, and how you can help them rest easy.

  • Ask Coach: How Do I Establish Credibility As A Leader?
    Ask Coach: How Do I Establish Credibility As A Leader?

    How do I establish my credibility as a leader to execute on the change that folks want to see happen?

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WHITE PAPERS & CASE STUDIES

  • The Four T’s Of Marketing

    There are so many elements to modern day marketing. From direct mailers and blogs to newsletters and emails, the modern day marketeer has a lot of things to consider when developing a marketing strategy. While there’s no magic 8 ball with all of the answers to your marketing questions, there are ways to make the whole process easier.

  • The Top 10 Myths About Sales

    No matter what point that you look back to in history, you can always find a notable deal, trade, or sale that shaped our world to what it is today. Even with its notoriety, sales is an industry that mystifies most of the general public. Is it about relationship building? Closing no matter what? Tricking someone into doing what you want?

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