enterprise content management ECM resource center enterprise content management ECM resource center

Make The Channel Great Again
Make The Channel Great Again

Business Solutions’ Best Channel Vendors survey is now open — let your voice be heard. By Christine Kern, contributing writer

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  • What Automation Means For Hiring In The Future
    What Automation Means For Hiring In The Future

    It seems like everything is being automated nowadays — that’s just where technology is headed. Even so, businesses have a keen eye for any new automated tools that makes their jobs easier. By Rick Delgado, contributing writer

  • Top 5 Issues To Consider Before Customizing Technology
    Top 5 Issues To Consider Before Customizing Technology

    Customization used to be a bad word to many business owners. It was viewed as encumbering higher costs and depending on complex IT infrastructure. However, with the availability of more outsourced technology resources and the increased drive for innovation and marketplace gains, customization is becoming a more common business practice. By Kristen McAlister, President, Cerius Executives

  • The Best Management Advice I Ever Received
    The Best Management Advice I Ever Received

    When I first started managing, I thought a lot about myself: how I was doing with my team, how I didn’t want to be a terrible manager, things I could do to become a great manager. Yet when I first started out, the advice I got was “it’s not about you anymore.”

  • From Copiers To Computers: ECM Eases Shift To Digital For Photocopy Companies
    From Copiers To Computers: ECM Eases Shift To Digital For Photocopy Companies

    Demand for copy paper is expected to drop by nearly a quarter in the next decade, following a 3.3 million ton drop in the last four years. Yet the demand for documentation, particularly in the healthcare, legal, and financial services industries is more prevalent than ever. So there is a growing need for digitization as well as for systematic and efficient filing, storage, and retrieval. By Tim Wacker, technical writer, NBN Communications

  • 5 Painful Conversations Document Management Software Prevents
    5 Painful Conversations Document Management Software Prevents

    If you’re like most employees in the workforce, there are likely people with whom you have trouble working. Although worker traits are as deeply embedded in their personalities as they are capable of causing employee infighting and lowered morale, many disagreements arising in the workplace stem from a far more surmountable issue: the communication barriers imposed by outdated or inefficient technology.

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  • 5 Aspects Of File Sync Solutions That Make Them Business-Grade
    5 Aspects Of File Sync Solutions That Make Them Business-Grade

    eFolder has found that, despite the clear demarcation between the needs of “casual” users and working professionals, especially in security and collaboration, many businesspeople still select consumer-grade file sync services because they don’t understand the key differences between consumer-grade and business-grade file sync solutions.

  • Diversify Or Die: A Copier Dealer Moves Into Managed Services

    To remain in business as long as East Texas Copy Systems (ETCS), which was established in 1945, you have to be vigilant of industry trends and embrace change. During the 2008 recession, ETCS unquestionably demonstrated these abilities, first by recognizing that copier, printer and paper usage were on the decline. And, secondly, noting that if it wanted to remain relevant, it needed to become an expert in selling the systems and solutions that were replacing its former office staples.

  • Knight Office Solutions Successfully Shifts To Managed Services With RMM Solution

    Knight Office Solutions (KOS) got its start more than 25 years ago supplying and servicing HP ® printers for its customers in the San Antonio, Texas region. Established in 1989, the company saw early success as an HP reseller and service partner, later adding other copier manufacturers into the mix, and opening a second location in Austin.

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Enterprise Content Management (ECM) is the way in which companies store and organize their documents and other content. It covers the management of all forms of information within an organization, from paper to electronic documents, email, and more. It encompasses the functions of records management and document management along with document conversion processes. Other aspects of ECM include capture, scanning, digital asset management (DAM), search, web content management, and collaboration.

The purpose of ECM is to manage the full information lifecycle, from creation through archival and disposal. ECM solutions are available on-premise as an application on an organization's network, as a service (software as a service or SaaS) where data is stored in the cloud, or as a combination of the two known as a hybrid solution.

ECM aims to increase organizational efficiency and reduce costs by allowing anyone in the organization to easily manage many documents from any location. ECM can simplify the storage, retention, version control, security, and regulatory requirements and provides superior control when compared to paper records by allowing organizations to set access levels and put viewing and editing restrictions on specific documents. In addition, by digitizing documents organizations reduce the risk of them being lost, stolen, or damaged.


  • TASKalfa 221
    TASKalfa 221 The Kyocera TASKalfa 221 B&W Multifunctional System delivers the essential functionality and performance that business workgroups require.
  • Strobe XP 220
    Strobe XP 220 The Strobe XP 220 brings together a fast scanner, small footprint and the image enhancing software of Kofax VRS never before seen at this price. The Strobe XP 220 is compact enough to fit on your desk (often between your keyboard and monitor) and powerful enough to scan and organize all of your documents, photos, articles, brochures and business cards.
  • OPEX AS7200t
    OPEX AS7200t

    The OPEX AS7200t, newest version of the AS3690t document capture workstation -— is the unique one-step scanning platform completely reengineered for the ultimate in performance, security, and image quality.

    CNG-SAFE Moving a traditional business process to an automated solution can seem daunting. One of the most important features of CNG-SAFE is the inherent simplicity built into the user interface.
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