I was asked this month to provide you with the 5 Best Metrics for Service Delivery Management. That task is pretty easy. I would guess that given an hour or so, I could probably give you 40 important metrics.
Ask Coach: How Do I Empower My Team To Solve Problems? (Part 1)
How do I empower my team to make decisions on their own, to look at the whole picture of the problem, and bring it to resolution?
When It Comes To HR, You Don’t Know What You Don’t Know
Most small businesses out there are “building the engine while flying the plane” with regard to their operations, and human resources is no exception. In many cases the HR process isn’t even considered until after employees have been hired, and even then not so much.
HTG PEER GROUP NEWS & ARTICLES
HTG Peer Groups: Opportunities For Growth Through Team, Leadership Development
HTG Peer Groups knows the value of peer-to-peer interaction. “Peers groups are the foundation of HTG and have proven to be effective in providing a place where business leaders can come and learn from other leaders,” said HTG Peer Groups COO Brad Schow.
HTG Peer Groups Focuses On New Opportunities To Impact Business Growth
HTG Peer Groups, an international organization of IT solution provider executives focused on business and personal development, has announced an expanded strategy including enhanced centralized peer group meetings and the availability of experienced coaching and consulting.
Heartland Leadership Group Welcomes Israel Lang
Heartland Leadership Group is proud to announce a new addition to the team and welcomes Israel Lang as an Executive Consultant. Israel’s primary focus will be helping clients improve strategy and corporate potential, specifically in service delivery.
Peer Groups: What’s In It For Me?
The concept of business owners sharing confidential business information with one another and openly disclosing their ideas to others within the same industry may at first sound foreign. It’s something that can take getting used to, but for the majority of those who have experienced a peer group it is something they wish they had discovered sooner. Far from being the risky venture it may sound like on the surface, joining a peer group instead provides members with a great deal of security.