INSIDE ASCII FEATURED ARTICLES
The Business Solutions ASCII Group Special Edition, Practical Advice From ASCII Members On Managed Services, includes four articles from ASCII group members addressing common challenges managed services providers (MSPs) face.
Video: Datto Crowned 2014 ASCII Cup Winner During Spectacular Ceremony
Ever since I attended my first ASCII Cup ceremony, I had difficulty articulating the incredible energy and pomp-and-circumstance around the award. Typically when an IT vendor is presented a channel award, they receive polite applause and a plaque or crystal trophy of some sort.
From ASCII Atlantic City: The MSP Evolution
I really liked the slide titled “The MSP Evolution” presented by Shannon Mayer (pictured), the channel engagement manager for LogMeIn, at the ASCII Success Summit in Atlantic City on October 23.
From ASCII Atlantic City: 5 Great Quotes, 2 Helpful Business Continuity Tools
Back in late May, Business Solutions published an article titled “How To Sell Backup? Stop Pitching Fires, Floods, And Famine” based on a presentation by Rob Rae, the vice president of business development at Datto, at the ASCII Success Summit in Columbus, OH.
From ASCII Atlantic City: Top 5 Tech Trends Of 2014
One of the reasons I enjoy attending channel conferences is the opportunity to hear from a variety of perspectives. You think you’ve heard every angle on our industry, but then someone explains their perspective and you think about the IT channel in a different way.
From ASCII Atlantic City: 5 Marketing Tidbits For Solutions Providers
I was thrilled when I saw that Herman Pool was scheduled to present at the ASCII Success Summit in Atlantic City on October 22. I have previously described him as “a whirling dervish and marketing master on stage” and he didn’t disappoint, delivering sound advice to the nearly 100 solutions providers in attendance at Bally’s Atlantic City.
PREMIUM CONTENT FROM ASCII MEMBERS
What Every Financial Services IT Solutions Provider Needs To Know About Cybersecurity
Most IT organizations (both in house and outsourced) that support financial services businesses tend to look to regulations as their rulebook to ensure security and keep the auditors off their backs. However, I take a different approach. Not only should the IT organization support the institution’s fiduciary responsibilities but also assist with keeping the company’s name out of negative press due to a breach or data leakage.
5 Warnings About Jurisdiction And Cloud Storage
Technology and law are two things that can never seem to get on the same page. Technology moves at such a rapid pace that the law can never seem to catch up. Now, mix in the advent of cloud storage and the complexities begin to mount. Cloud storage has spurned a global phenomenon where your clients data can be housed anywhere in the world. Without even knowing it, your clients data stored in the cloud can be subject to local, national and even international laws.
3 Reasons That Justify Raising Your Rates
This is another in the arsenal of tough lessons that most small business owners learn — charging your customers more. It isn’t unusual to be very nervous about raising your rates for fear you will lose a client. In an ideal world, best practices would dictate that you raise your rates every year.
7 Things Your Antimalware Offering Must Do
You would be hard pressed to find an IT professional who does not offer an antivirus solution to their clients; but it is just as crucial to have a solid antimalware offering for your users.
3 Ways To Build Wealth With The As-A-Service Business Model
On my way to work I pass a billboard advertising the Connecticut Lottery. They now have two games available with a ”win for life” top prize — very tempting until you look at the odds of winning. Every day I play a different type of game — my “win for life”' strategy is based on recurring revenue streams in my managed IT services business.
Adding These 3 Services Will Build Stickier Customer Relationships
One of the toughest things that any business owner will run into is, “How do I give more value and keep my customers coming back for more? What can I do to keep the relationship going?” If you are a large, big box company, you have worked the process to an art form. To a small or medium business owner that sells widgets, the challenge can be tough. How do you add value to the transaction (bigger sale) or add value to the relationship (more purchases more frequently)?
PHOTOS FROM THE AUSTIN ASCII SUCCESS SUMMIT
The ASCII Success Summit in Austin, TX, Sept. 18-19, was filled with memorable moments. Attendees had the opportunity to learn and network at events including kick-off workshops, a business card exchange, keynotes, the “Profit Pitch,” the panel discussion, and social events. Photos by Jason Morales.
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