The Business Solutions ASCII Group Special Edition, Keys To MSP Success From The ASCII Group, made possible through the partnership of Business Solutions and The ASCII Group, includes articles from ASCII members on topics such as transitioning to the managed services business model, entering new vertical markets, and expanding your business to offer new solutions.
The general public may be frustrated with today’s litigious world, but those legal wranglings could be a boon for solutions providers. “Successfully Winning In The Legal Market With Managed Services” was the title of Charles Tholen’s presentation Thursday at the ASCII Success Summit in Chicago. Tholen is the president and CEO of managed services provider (MSP) Cognoscape and an active ASCII member.
Solutions providers yearn for in-depth education at industry conferences, and those who listened to C.J. Ezell, CEO of managed services provider PointClear Networks, at the ASCII Success Summit in Chicago Thursday got what they were looking for.
Every time I write about one of Herman Pool’s ASCII conference presentations, I describe him as “a whirling dervish and marketing master on stage.” And I’m dead-on correct every time.
A crowd of nearly 100 channel executives enjoyed Day 1 of Wednesday’s ASCII Success Summit at the Hyatt Regency O’Hare in Chicago. I wanted to share with you some the best quips and quotes from the day.
I was honored to kick off the ASCII Success Summit today at the Hyatt Regency O’Hare in Chicago with my hiring best practices presentation titled “Hire Like You Just Beat Cancer.” It’s always great to connect with solution provider executives and try to solve important small business problems.
If your clients deal with healthcare records of any kind for Health Insurance Portability and Accountability Act (HIPAA) purposes, their business is considered either a covered entity or a business associate, and they should be preparing in earnest for Office of Civil Rights (OCR) HIPAA audits in 2015 and 2016.
Partnering as an IT solutions provider with the small and medium business client is the sole focus of many integrators and MSPs (managed services providers). Though SMBs have many of the same needs as bigger firms, they are usually less tech savvy, have fewer resources and a less strategic view of their IT. So they are looking to you for three things.
Remember the days when the most integration your computer and your telephone had was when you connected to the Internet via dial-up modem? It was really more like the occasional meet-up than a full-fledged marriage between two critical pieces of technology. Phone systems, like mainframe computers, were highly specialized, cumbersome, and expensive long-term commitments — and there was an equally specialized and highly trained sector of people who sold and serviced them.
The concept of ASCII is simple. What sets The ASCII Group apart is that it is a community open to all independent IT practices – ranging in size and scope from a single person operation to large companies with many employees.
A common tagline that is used by The ASCII Group is, ‘Leverage the power of an interactive community’. For the past 30 years, The ASCII Group has celebrated the solution provider and heralded the benefits of working within a community by offering over 70 programs that provide innovative business building strategies and extensive peer networking.
A common thread that links business owners together is their focus on the ‘The Big Picture’ and how they can grow and improve their organization. But with clients becoming more sophisticated and technology more of a commodity, how do you set yourself apart from the pack?