INSIDE ASCII FEATURED ARTICLES
The Business Solutions ASCII Group Special Edition, Practical Advice From ASCII Members On Managed Services, includes four articles from ASCII group members addressing common challenges managed services providers (MSPs) face.
Video: Datto Crowned 2014 ASCII Cup Winner During Spectacular Ceremony
Ever since I attended my first ASCII Cup ceremony, I had difficulty articulating the incredible energy and pomp-and-circumstance around the award. Typically when an IT vendor is presented a channel award, they receive polite applause and a plaque or crystal trophy of some sort.
From ASCII Atlantic City: The MSP Evolution
I really liked the slide titled “The MSP Evolution” presented by Shannon Mayer (pictured), the channel engagement manager for LogMeIn, at the ASCII Success Summit in Atlantic City on October 23.
From ASCII Atlantic City: 5 Great Quotes, 2 Helpful Business Continuity Tools
Back in late May, Business Solutions published an article titled “How To Sell Backup? Stop Pitching Fires, Floods, And Famine” based on a presentation by Rob Rae, the vice president of business development at Datto, at the ASCII Success Summit in Columbus, OH.
From ASCII Atlantic City: Top 5 Tech Trends Of 2014
One of the reasons I enjoy attending channel conferences is the opportunity to hear from a variety of perspectives. You think you’ve heard every angle on our industry, but then someone explains their perspective and you think about the IT channel in a different way.
From ASCII Atlantic City: 5 Marketing Tidbits For Solutions Providers
I was thrilled when I saw that Herman Pool was scheduled to present at the ASCII Success Summit in Atlantic City on October 22. I have previously described him as “a whirling dervish and marketing master on stage” and he didn’t disappoint, delivering sound advice to the nearly 100 solutions providers in attendance at Bally’s Atlantic City.
PREMIUM CONTENT FROM ASCII MEMBERS
Lessons From Sports Coach Phil Jackson: “Obsessing About Winning Is A Loser’s Game”
How do you lead a community … be it a business association, a sports team, or even a country? I founded The ASCII Group over 30 years ago and it has remained the oldest and largest community of computer integrators, MSPs and solutions providers in the world. While we are a respected and long-established community, I am constantly looking at how I can be the best leader possible, both to my staff and our solution provider community.
The Biggest Threat To The Channel? Manufacturers That Sell To End Users
The biggest threat to the channel is the same as it has always been — manufacturers. Businesses are constantly seeking growth and expansion. Part of this formula requires keeping investors and shareholders happy. The need for manufacturers to always have constant and accelerated growth has become the new normal but there are only so many ways in which this can actually occur. Being a channel friendly company allows manufacturers to sell their products or services through the channel without dealing with end users.
How To Overcome The Disconnect Between Compliance And IT Security
There is a huge disconnect between compliance and IT security, which I see every day while conducting compliance and security assessments.
8 Top Traits To Look For In An Employee
I am asked this question from time to time, and the quick answer reads a little bit like the Boy Scout credo: honest, thrifty reverent, etc. The full answer is a lot more complicated because the “perfect employee” is someone who fits into your organization and stays around for a long time as well. There is a great deal riding on your hiring, and companies that hire well typically thrive.
10 Pieces Of Advice For A New MSP (I Wish I Knew Then What I Know Now…)
Most of life’s milestones for me are accompanied by some amount of reflection; looking back, smiling about the good times and successes, holding back a few tears earmarked for the failures and wincing just a bit (or a lot) at the things I now know that I didn’t know.
An MSP Lists The Top 4 Features Of An RMM Solution
I remember when starting my business I purchased remote monitoring and management (RMM) software because the salesperson told me that I would be able to call my clients when their printer ink was low. I thought that was a great feature, so I bought the RMM tool. I figured if it could do that it should be able to handle the basics as well — even though I really didn’t understand what the basics were at the time
PHOTOS FROM THE AUSTIN ASCII SUCCESS SUMMIT
The ASCII Success Summit in Austin, TX, Sept. 18-19, 2013, was filled with memorable moments. Attendees had the opportunity to learn and network at events including kick-off workshops, a business card exchange, keynotes, the “Profit Pitch,” the panel discussion, and social events. Photos by Jason Morales.