INSIDE ASCII FEATURED ARTICLES
The Business Solutions ASCII Group Special Edition, Practical Advice From ASCII Members On Managed Services, includes four articles from ASCII group members addressing common challenges managed services providers (MSPs) face.
Video: Datto Crowned 2014 ASCII Cup Winner During Spectacular Ceremony
Ever since I attended my first ASCII Cup ceremony, I had difficulty articulating the incredible energy and pomp-and-circumstance around the award. Typically when an IT vendor is presented a channel award, they receive polite applause and a plaque or crystal trophy of some sort.
From ASCII Atlantic City: The MSP Evolution
I really liked the slide titled “The MSP Evolution” presented by Shannon Mayer (pictured), the channel engagement manager for LogMeIn, at the ASCII Success Summit in Atlantic City on October 23.
From ASCII Atlantic City: 5 Great Quotes, 2 Helpful Business Continuity Tools
Back in late May, Business Solutions published an article titled “How To Sell Backup? Stop Pitching Fires, Floods, And Famine” based on a presentation by Rob Rae, the vice president of business development at Datto, at the ASCII Success Summit in Columbus, OH.
From ASCII Atlantic City: Top 5 Tech Trends Of 2014
One of the reasons I enjoy attending channel conferences is the opportunity to hear from a variety of perspectives. You think you’ve heard every angle on our industry, but then someone explains their perspective and you think about the IT channel in a different way.
From ASCII Atlantic City: 5 Marketing Tidbits For Solutions Providers
I was thrilled when I saw that Herman Pool was scheduled to present at the ASCII Success Summit in Atlantic City on October 22. I have previously described him as “a whirling dervish and marketing master on stage” and he didn’t disappoint, delivering sound advice to the nearly 100 solutions providers in attendance at Bally’s Atlantic City.
PREMIUM CONTENT FROM ASCII MEMBERS
10 Pieces Of Advice For A New MSP (I Wish I Knew Then What I Know Now…)
Most of life’s milestones for me are accompanied by some amount of reflection; looking back, smiling about the good times and successes, holding back a few tears earmarked for the failures and wincing just a bit (or a lot) at the things I now know that I didn’t know.
An MSP Lists The Top 4 Features Of An RMM Solution
I remember when starting my business I purchased remote monitoring and management (RMM) software because the salesperson told me that I would be able to call my clients when their printer ink was low. I thought that was a great feature, so I bought the RMM tool. I figured if it could do that it should be able to handle the basics as well — even though I really didn’t understand what the basics were at the time
What Every Financial Services IT Solutions Provider Needs To Know About Cybersecurity
Most IT organizations (both in house and outsourced) that support financial services businesses tend to look to regulations as their rulebook to ensure security and keep the auditors off their backs. However, I take a different approach. Not only should the IT organization support the institution’s fiduciary responsibilities but also assist with keeping the company’s name out of negative press due to a breach or data leakage.
5 Warnings About Jurisdiction And Cloud Storage
Technology and law are two things that can never seem to get on the same page. Technology moves at such a rapid pace that the law can never seem to catch up. Now, mix in the advent of cloud storage and the complexities begin to mount. Cloud storage has spurned a global phenomenon where your clients data can be housed anywhere in the world. Without even knowing it, your clients data stored in the cloud can be subject to local, national and even international laws.
3 Reasons That Justify Raising Your Rates
This is another in the arsenal of tough lessons that most small business owners learn — charging your customers more. It isn’t unusual to be very nervous about raising your rates for fear you will lose a client. In an ideal world, best practices would dictate that you raise your rates every year.
7 Things Your Antimalware Offering Must Do
You would be hard pressed to find an IT professional who does not offer an antivirus solution to their clients; but it is just as crucial to have a solid antimalware offering for your users.
PHOTOS FROM THE AUSTIN ASCII SUCCESS SUMMIT
The ASCII Success Summit in Austin, TX, Sept. 18-19, 2013, was filled with memorable moments. Attendees had the opportunity to learn and network at events including kick-off workshops, a business card exchange, keynotes, the “Profit Pitch,” the panel discussion, and social events. Photos by Jason Morales.