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Field Service IT News For VARs — October 20, 2014

In the news, articles tackle the topics of cybersecurity, how to help your clients sell more, and how creating a disruption in your market can give you the jump on the competition.

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MSP-FOCUSED MAGAZINE ARTICLES

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MSP-FOCUSED EXECUTIVE COMMENTARY

  • Team Building At Its Sticky Best
    Team Building At Its Sticky Best

    We talk a lot about building a team.  There are plenty of fun, engaging group activities you can use to build your team. The Marshmallow Challenge is one of the best. This TED activity is simple. 

  • Security Risks From Shadow IT
    Security Risks From Shadow IT

    Security risks are introduced when data or applications are moved outside protected systems, networks, physical locations, or security domains. In an IT environment, when we rely on different sources to manage the data within the organization it may lead to loss of data and that is the reason for shadow IT. For a better view, when an organization is in need of service from an external source to maintain its data, then we can conclude the firm is at risk by software and devices used by the external source.

  • 5 Things Managed Service Providers Need To Know About Cloud Security
    5 Things Managed Service Providers Need To Know About Cloud Security

    For a term as light and carefree as “the cloud,” things are a bit dark and stormy in the wake of what seems like daily news headlines about data security breaches, even if they don’t directly relate to cloud-based security. These headlines underpin the pressing concern that executives working with managed services providers (MSPs) face: How can I keep my valuable data safe when I constantly hear about problems related to data security issues?

  • Four Keys To Managing Customer Relationships
    Four Keys To Managing Customer Relationships

    By 2020, customer experience will overtake price and product as the key brand differentiator. You could be offering the best product or service on the market, but if you don’t treat your customers properly before, during, and after a sale, you will never be able to build a mutually-beneficial partnership that keeps them coming back. Undoubtedly, loyal customers are your most valuable business asset.

  • 5 Characteristics Of A Great IT Employee — And None Of Them Are Technical Skills
    5 Characteristics Of A Great IT Employee — And None Of Them Are Technical Skills

    My underlying principle about recruitment is that specific skills and training are important, but they shouldn’t be your primary concern during the hiring process. Job skills are necessary, of course, but you should look beyond skills and consider the behavioral characteristics that spell success in your company. My belief has always been that I can teach you to do your job better, but I can’t change who you are. Behavioral skills are much harder to teach and to change. People skills, management, leadership, creativity, ability to deal with adversity: these are of more value in the long term than any specific “job” skill. In the end, those are what we need.

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MSP-FOCUSED WHITE PAPERS & CASE STUDIES

  • Systems Integrator’s Choice Of Cloud Backup Solution Leads To Growing Recurring Revenue Stream

    As a soup-to-nuts provider of IT support and managed services, DataServ Corp. caters to the needs of small to mid-sized companies from two to 100 employees in the Midwest market. DataServ functions as systems integrator, a full-time contract IT department, as well as a provider of managed services, depending on the client.

  • 5 Ways Great MSPs Automate Business

    When we talk to Managed Service Providers both big and small, new or mature, the question of automation often comes up. All MSPs want to run their companies efficiently, and automation frees up time spent on repetitive tasks so they can focus on growing their businesses.

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MANAGED SERVICES EVENTS

CompTIA Channelcon Aug 4-7 Phoenix
GFI MAX 2014 Customer Conference Sep 8-10 Orlando, FL
ASCII SMB IT Success Summit Sep 17-18 Phoenix
Navigate - Continuum User Conference Sep 21-23 Boston    
Ingram IMOne - Fall Sep 21-24 Las Vegas
Channel Transitions – Midwest October 7 Chicago    
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FEATURED MSP-FOCUSED PRODUCTS

  • LabTech Cloud
    LabTech Cloud

    A Superior SaaS Based Remote Monitoring and Management Solution.

  • Kaseya Backup And Disaster Recovery Module
    Kaseya Backup And Disaster Recovery Module Kaseya Backup and Disaster Recovery (BUDR) provides real-time automated disk backup, disk imaging, file level backup and bare-metal restore for Windows servers and workstations.
  • SmartStyle Computing®
    SmartStyle Computing® SmartStyle Computing® is a private cloud solution, which replaces conventional hardware and infrastructure with virtual desktops, servers and networking for an affordable monthly fee.
  • Kaseya Patch Management
    Kaseya Patch Management Kaseya provides fast, easy and reliable Patch Management to keep your servers, workstations and remote computers up-to-date with the latest security patches and updates.
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MSP-FOCUSED MULTIMEDIA

  • CloudFounders Equips MSPs To Offer Cloud Solutions
    CloudFounders Equips MSPs To Offer Cloud Solutions

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Jonathan Kos, VP of sales at CloudFounders, tells how managed services providers can leverage CloudFounders’ white-labeled products to offer privately hosted cloud solutions. 

  • WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue
    WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Chester Ritchie, senior VP of strategic partnerships at WorldPay, displays payment solutions and discusses how solutions providers can establish recurring revenue streams.

  • GFI MAX Demonstrates Patch Management Feature
    GFI MAX Demonstrates Patch Management Feature

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Nadia Karatsoreos, community manager for GFI MAX, introduces sales engineer Andrew Crihfield who demonstrates the platform’s patch management feature.

  • N-able Help Desk Manager - Overview And Demo

    In this short video, we walk you through the powerful, full featured Help Desk Manager. Help Desk Manager delivers MSP-optimized, ITIL aligned, web-based help desk and ticketing at a price anyone can afford. Run it standalone or integrated with N-central - on premise or hosted. The choice is yours.

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