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Channel Transitions East: MSPs Should Practice What You Preach

When you speak with a prospect or a customer about a new solution, you discuss its benefits — some of which could fall into the categories of automating to increase efficiency, making data-based decisions, and enhancing the customer experience.

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MSP-FOCUSED MAGAZINE ARTICLES

  • Take Financial Services To The Cloud
    Take Financial Services To The Cloud

    This $213-million company’s record fiscal year is a result of overcoming customers’ cloud fears and expanding its managed services practice.

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MSP-FOCUSED EXECUTIVE COMMENTARY

  • 5 Keys To Increasing MSP Sales Part 5: Believe In Change
    5 Keys To Increasing MSP Sales Part 5: Believe In Change

    Achieving dramatically different results requires taking dramatically different actions. More of the same won't get it done. The answer is not as easy as adding some new technical feature or as simple as hiring the right sales person. 

  • Which Backup Solution Is Right For Your Customer?
    Which Backup Solution Is Right For Your Customer?

    For many enterprises, there may be nothing more important than having the right backup solution in place for their data. There are three basic enterprise backup solutions: traditional, cloud, and hybrid. All three have their merits depending on the needs of a company. Some considerations to think about while analyzing what solution is best for your client: what type of data do we need to store? Are we storing the entire data for a corporation or only certain data sets that are constantly changing? These answers can affect the solution you ultimately choose.

  • Is Your Workforce Ready For The Internet Of Everything?
    Is Your Workforce Ready For The Internet Of Everything?

    Futurist Ray Kurzweil believes that the 21st century will be equivalent to 20,000 years of progress at today’s rate — about 1,000 times greater than the 20th century. In just the first two decades of the 21st century, the pace of this progress has created opportunities as well as challenges for businesses and governments around the world. A primary driver of these changes is the Internet of Everything (IoE).

  • 3 Ways To Build Wealth With The As-A-Service Business Model
    3 Ways To Build Wealth With The As-A-Service Business Model

    On my way to work I pass a billboard advertising the Connecticut Lottery.  They now have two games available with a ”win for life” top prize — very tempting until you look at the odds of winning.  Every day I play a different type of game — my “win for life”' strategy is based on recurring revenue streams in my managed IT services business.

  • Mastering Service Delivery Through Ticketing
    Mastering Service Delivery Through Ticketing

    Efficiency through automation is essential to growth, but it’s customer satisfaction with service delivery that’s critical to long-term profitability. It’s not only the technology in place, but how it’s used—and incorporated into a relationship with clients—that shapes success.

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MSP-FOCUSED WHITE PAPERS & CASE STUDIES

  • PSA Solution Helps Axcell Technologies Grow 50% In One Year
    PSA Solution Helps Axcell Technologies Grow 50% In One Year

    Axcell Technologies is a respected provider of outsourced IT services in the Chicago area. Axcell serves a variety of industries including manufacturing, real estate, healthcare, transportation, and finance. As the company grew, President Rick Vines began looking for an integrated Professional Services Automation (PSA) solution to help better manage the dispatch and scheduling aspects of the service ticket process. During the evaluation process, Vines was impressed with the functionality that ConnectWise had to offer and how it tied in to all areas of the business. “ConnectWise is at the center of what we do. We use it for just about everything on the operations side.” said Vines.

  • How Resellers Can Become The Trusted Advisors On Security Issues

    Providing superior IT solutions to customers not only differentiates VARs from their competitors, it also establishes a foundation of trust upon which a VAR can build a lasting advisor relationship with its customers. Becoming a trusted advisor requires that VARs make a concerted, continuous effort to learn not only about their clients’ business operations, but also about the optimum IT solutions for those customers – and that often means refusing to settle for the status quo.

  • The Power Of Multiples: Best Practices For Selling Best-of-Breed Solutions

    Value-added resellers (VARs) and systems integrators have choices in sourcing, assembling and deploying hardware and software solutions for customers. These IT solutions specialists can work either with a single vendor that offers most of the technology needed to build end-to-end offerings, or multiple vendors to integrate and craft more comprehensive solutions.

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MANAGED SERVICES EVENTS

Channel Transitions – East July 22 Boston
ASCII SMB IT Success Summit July 30-31 Providence (Warwick, RI)
CompTIA Channelcon Aug 4-7 Phoenix
GFI MAX 2014 Customer Conference Sep 8-10 Orlando, FL
ASCII SMB IT Success Summit Sep 17-18 Phoenix
Navigate - Continuum User Conference Sep 21-23 Boston    
Ingram IMOne - Fall Sep 21-24 Las Vegas
Channel Transitions – Midwest October 7 Chicago    
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FEATURED MSP-FOCUSED PRODUCTS

  • StorageCraft® ShadowProtect® Granular Recovery For Exchange
    StorageCraft® ShadowProtect® Granular Recovery For Exchange Exchange administration can be time-consuming and difficult if you don't have the right tools at your disposal. ShadowProtect® Granular Recovery for Exchange allows you to easily recover mailboxes, search email messages and attachments and migrate to new Exchange servers.
  • Essential IT-as-a-Service Solutions For SMBs
    Essential IT-as-a-Service Solutions For SMBs

    Become a one-stop shop for all your customers’ IT-as-a-service needs.

  • Kaseya Remote Desktop Management
    Kaseya Remote Desktop Management Kaseya’s Remote Control Software provides easy, fast and secure Remote Desktop Management of your entire computing infrastructure from anywhere. With our remote control software you’ll no longer have to struggle to figure out how you’re going to find that laptop in the field, and you’ll never have to change your firewall settings in order to gain access to computers behind a NAT or gateway.
  • OKI Retail Solutions
    OKI Retail Solutions

    When you partner with OKI Printing Solutions, you get more than a print supplier. You get a printing solutions partner with a passion for retail. It's our 35 years of dedicated experience that enables us to understand the fast-moving business, the management of many locations and markets and the current retail environment and need to control or cut costs.

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MSP-FOCUSED MULTIMEDIA

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