Education continually benefits from technological advancements from school security to maintaining the arts in the classroom. Data fuels the fire as Kansas keeps the school reports private and school administrators and teachers are trained.
MSP-FOCUSED MAGAZINE ARTICLES
Take Financial Services To The Cloud
This $213-million company’s record fiscal year is a result of overcoming customers’ cloud fears and expanding its managed services practice.
Defeating Goliath In The Cloud BDR Arena
An MSP’s consultative sales approach helps it unseat a multibillion-dollar competitor to win a cloud BDR (backup and disaster recovery) project worth $8,000 per month.
How Using Video-as-a-Service Can Strengthen Customer Relationships
This security integrator is realizing the advantages of a recurring revenue model.
MSP-FOCUSED EXECUTIVE COMMENTARY
4 Tips For Avoiding Professional Growing Pains With Automation
Is your professional business growing? Great! You’re in very good company. While the professional service sector makes up only 12 percent of the U.S. economy, it is responsible for almost one in four new jobs being created in this recovery — so stand proud you’re doing your part twice over!
You Never Get A Second Chance: Onboarding Your New Employees
You’ve hired a new employee: congratulations! It took hours of work and lots of expense to make that happen, and your team is relieved to know help is on the way. The new employee is excited too. They show up on day one, ready and eager to begin the next chapter of their working lives. But there’s just one problem: nothing was prepared. The receptionist doesn’t know who they are; their manager isn’t at that location; and they have no desk, computer or phone. At this point they are beginning to think they may have made a bad choice.
5 Keys To Increasing MSP Sales Part 5: Believe In Change
Achieving dramatically different results requires taking dramatically different actions. More of the same won't get it done. The answer is not as easy as adding some new technical feature or as simple as hiring the right sales person.
Which Backup Solution Is Right For Your Customer?
For many enterprises, there may be nothing more important than having the right backup solution in place for their data. There are three basic enterprise backup solutions: traditional, cloud, and hybrid. All three have their merits depending on the needs of a company. Some considerations to think about while analyzing what solution is best for your client: what type of data do we need to store? Are we storing the entire data for a corporation or only certain data sets that are constantly changing? These answers can affect the solution you ultimately choose.
Is Your Workforce Ready For The Internet Of Everything?
Futurist Ray Kurzweil believes that the 21st century will be equivalent to 20,000 years of progress at today’s rate — about 1,000 times greater than the 20th century. In just the first two decades of the 21st century, the pace of this progress has created opportunities as well as challenges for businesses and governments around the world. A primary driver of these changes is the Internet of Everything (IoE).
MSP-FOCUSED WHITE PAPERS & CASE STUDIES
PSA Solution Helps Axcell Technologies Grow 50% In One Year
Axcell Technologies is a respected provider of outsourced IT services in the Chicago area. Axcell serves a variety of industries including manufacturing, real estate, healthcare, transportation, and finance. As the company grew, President Rick Vines began looking for an integrated Professional Services Automation (PSA) solution to help better manage the dispatch and scheduling aspects of the service ticket process. During the evaluation process, Vines was impressed with the functionality that ConnectWise had to offer and how it tied in to all areas of the business. “ConnectWise is at the center of what we do. We use it for just about everything on the operations side.” said Vines.
How Resellers Can Become The Trusted Advisors On Security Issues
Providing superior IT solutions to customers not only differentiates VARs from their competitors, it also establishes a foundation of trust upon which a VAR can build a lasting advisor relationship with its customers. Becoming a trusted advisor requires that VARs make a concerted, continuous effort to learn not only about their clients’ business operations, but also about the optimum IT solutions for those customers – and that often means refusing to settle for the status quo.
The Power Of Multiples: Best Practices For Selling Best-of-Breed Solutions
Value-added resellers (VARs) and systems integrators have choices in sourcing, assembling and deploying hardware and software solutions for customers. These IT solutions specialists can work either with a single vendor that offers most of the technology needed to build end-to-end offerings, or multiple vendors to integrate and craft more comprehensive solutions.
MANAGED SERVICES EVENTS
|Channel Transitions – East||July 22||Boston|
|ASCII SMB IT Success Summit||July 30-31||Providence (Warwick, RI)|
|CompTIA Channelcon||Aug 4-7||Phoenix|
|GFI MAX 2014 Customer Conference||Sep 8-10||Orlando, FL|
|ASCII SMB IT Success Summit||Sep 17-18||Phoenix|
|Navigate - Continuum User Conference||Sep 21-23||Boston|
|Ingram IMOne - Fall||Sep 21-24||Las Vegas|
|Channel Transitions – Midwest||October 7||Chicago|
MANAGED SERVICES HEADLINES
RECENT MANAGED SERVICES NEWSLETTERS
FEATURED MSP-FOCUSED PRODUCTS
LabTech Remote Monitoring And Management
Partner-driven innovation is the main focus at LabTech Software, fueling our drive to develop and enhance product features and functionality that expand our partners’ service offerings. With vast field experience as a managed service provider (MSP), LabTech Software values and incorporates partner-based input and feedback in developing a truly efficient, revenue producing remote monitoring and management (RMM) platform.
OKI Printing Solutions Total Managed Print, the most comprehensive managed print services offering in the industry, is a dynamic business decision-making tool that gives you the ability to transform your print operation into one of the most fine-tuned and efficient aspects of your business.
Managed Workplace 2012
Level Platforms Managed Workplace 2012 delivers the most comprehensive monitoring, management and automation capabilities in the industry, allowing service providers to see and manage the entire customer IT environment while generating new recurring revenues, increasing product and services sales, and significantly lowering operating costs.
Managed Hosting Solutions: Colocation We took colocation and made it infinitely better. By better we mean you no longer have to take on everything—including the capital expenses—just to keep control of your OS.
F-Secure Details Security Solutions For Channel Transitions East Attendees
At Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport, Michael Wong, systems engineer for F-Secure, tells VARs and MSPs how they can provide security solutions to their customers through F-Secure.
RapidFire Tools Details HIPAA Compliance Module At Channel Transitions East
Mark Winter, VP of Sales for RapidFire Tools, answers questions about the company’s HIPAA Compliance Module for an attendee at Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport.
Webroot Discusses Security At Channel Transitions East
At Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport, Webroot’s NA Channel Manager Jim D’Espinosa tells how Webroot can help MSPs and VARs provide endpoint protection, web security, mobile device protection, and other services to their clients.
Channel Transitions East: GFI MAX Tells How RMM Benefits MSPs
At Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport, Ernest Byrd, sales engineer with GFI MAX, talked to managed services providers and resellers preparing to make the transition to managed services. He discussed how the GFI MAX remote monitoring and management tool can be a benefit as a part of your managed services business.