managed services PSA RMM SaaS resource center managed services PSA RMM SaaS resource center

Carbonite Makes Another Step Toward Channel-Only Model With New Partner Program

Carbonite, a provider of hybrid backup and recovery solutions for businesses, announced its new partner program earlier this month at Microsoft’s Worldwide Partner Conference (WPC) in Washington, DC.

More Articles

MSP-FOCUSED MAGAZINE ARTICLES

  • Take Financial Services To The Cloud
    Take Financial Services To The Cloud

    This $213-million company’s record fiscal year is a result of overcoming customers’ cloud fears and expanding its managed services practice.

More Articles

MSP-FOCUSED EXECUTIVE COMMENTARY

  • You’re Fired – Knowing When To Call It Quits With Clients Part 1
    You’re Fired – Knowing When To Call It Quits With Clients Part 1

    “You’re fired!” A phrase made famous by Donald Trump on the popular TV show The Apprentice, but also one of the more difficult tasks that a business owner has to perform.

  • Why Your Desktop Should Be Born In The Cloud
    Why Your Desktop Should Be Born In The Cloud

    Technology historians tell us that the idea of cloud computing dates back to at least the mid-’90s. That may be true, but the term’s more likely been in vogue since Amazon’s Elastic Compute Cloud hit the market 10 years later. In the years since, there’s been a steady and ever-growing migration to this model.

  • The Cloud: Nemesis Or New Business Opportunity?
    The Cloud: Nemesis Or New Business Opportunity?

    With its ability to provide infrastructure access, make applications more affordable, eliminate implementation cost and complexity and increase speed, the cloud is becoming the primary delivery platform for businesses. 

  • The Automation Imperative: Three Steps To Success For MSPs
    The Automation Imperative: Three Steps To Success For MSPs

    The future of managed services is as bright as it has ever been. A study by consulting firm MarketsandMarkets projects the industry to jump from $14.75 billion in 2013 to $265.05 billion in 2018. That’s about a 1700 percent increase. While this is incredible news, dramatic growth predictions like this often change the dynamics of an industry, making it much more competitive. And for managed service providers (MSPs), the dynamics are changing fast.

  • Build A Foolproof Managed Services Sales Strategy
    Build A Foolproof Managed Services Sales Strategy

    When it comes to selling managed services, most managed services providers (MSPs) understand the benefits to the customers — less downtime, more scalability, and predictable monthly IT costs, all for a fair price. Where many MSPs struggle is predicting how much time they’re going to invest in monitoring and troubleshooting customers’ IT assets and then establishing a monthly price based on that estimate.

More MSP-Focused Executive Commentary

MSP-FOCUSED WHITE PAPERS & CASE STUDIES

  • PSA Solution Helps Axcell Technologies Grow 50% In One Year
    PSA Solution Helps Axcell Technologies Grow 50% In One Year

    Axcell Technologies is a respected provider of outsourced IT services in the Chicago area. Axcell serves a variety of industries including manufacturing, real estate, healthcare, transportation, and finance. As the company grew, President Rick Vines began looking for an integrated Professional Services Automation (PSA) solution to help better manage the dispatch and scheduling aspects of the service ticket process. During the evaluation process, Vines was impressed with the functionality that ConnectWise had to offer and how it tied in to all areas of the business. “ConnectWise is at the center of what we do. We use it for just about everything on the operations side.” said Vines.

  • How Resellers Can Become The Trusted Advisors On Security Issues

    Providing superior IT solutions to customers not only differentiates VARs from their competitors, it also establishes a foundation of trust upon which a VAR can build a lasting advisor relationship with its customers. Becoming a trusted advisor requires that VARs make a concerted, continuous effort to learn not only about their clients’ business operations, but also about the optimum IT solutions for those customers – and that often means refusing to settle for the status quo.

  • The Power Of Multiples: Best Practices For Selling Best-of-Breed Solutions

    Value-added resellers (VARs) and systems integrators have choices in sourcing, assembling and deploying hardware and software solutions for customers. These IT solutions specialists can work either with a single vendor that offers most of the technology needed to build end-to-end offerings, or multiple vendors to integrate and craft more comprehensive solutions.

More White Papers & Case Studies

MANAGED SERVICES EVENTS

Channel Transitions – East July 22 Boston
ASCII SMB IT Success Summit July 30-31 Providence (Warwick, RI)
CompTIA Channelcon Aug 4-7 Phoenix
GFI MAX 2014 Customer Conference Sep 8-10 Orlando, FL
ASCII SMB IT Success Summit Sep 17-18 Phoenix
Navigate - Continuum User Conference Sep 21-23 Boston    
Ingram IMOne - Fall Sep 21-24 Las Vegas
Channel Transitions – Midwest October 7 Chicago    
Newsletter Signup
Newsletter Signup
Get the latest channel trends, news, and insights

FEATURED MSP-FOCUSED PRODUCTS

  • Kaseya User State Management Module
    Kaseya User State Management Module The integrated Kaseya User State Management (KUSM) add-on module provides an automated desktop migration solution and enables the definition and deployment of group profiles. IT Professionals can remotely deploy user customizations and machine “personalities” during operating systems, hardware or application upgrades, maintaining consistency across an organization and enforcing corporate standards. Combine KUSM and Intel® vPro™ Technology and contribute to the global “Green initiative”. Experience increased productivity while pro-actively promoting energy efficiency.
  • Total Managed Print
    Total Managed Print The OKI Solution providing the most comprehensive, end-to-end, managed print services solutions — whether you're just getting started or seeking to expand your existing MPS model.
  • LabTech Ignite ®
    LabTech Ignite ®

    Implementing new remote monitoring and management (RMM) software can take a significant amount of time and usually has a substantial learning curve. In response to partner feedback concerning these issues, LabTech has developed LabTech Ignite which provides faster implementation and a reduced learning curve.

  • Kaseya Comprehensive Reports
    Kaseya Comprehensive Reports IT Professionals need quick and easy access to the details of their networks. The ability to accumulate, track and analyze data over time is invaluable for tactical and strategic planning.
More Featured Products For MSPs

MSP-FOCUSED MULTIMEDIA

  • F-Secure Details Security Solutions For Channel Transitions East Attendees
    F-Secure Details Security Solutions For Channel Transitions East Attendees

    At Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport, Michael Wong, systems engineer for F-Secure, tells VARs and MSPs how they can provide security solutions to their customers through F-Secure.

  • RapidFire Tools Details HIPAA Compliance Module At Channel Transitions East
    RapidFire Tools Details HIPAA Compliance Module At Channel Transitions East

    Mark Winter, VP of Sales for RapidFire Tools, answers questions about the company’s HIPAA Compliance Module for an attendee at Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport.

  • Webroot Discusses Security At Channel Transitions East
    Webroot Discusses Security At Channel Transitions East

    At Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport, Webroot’s NA Channel Manager Jim D’Espinosa tells how Webroot can help MSPs and VARs provide endpoint protection, web security, mobile device protection, and other services to their clients.

  • Channel Transitions East: GFI MAX Tells How RMM Benefits MSPs
    Channel Transitions East: GFI MAX Tells How RMM Benefits MSPs

    At Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport, Ernest Byrd, sales engineer with GFI MAX, talked to managed services providers and resellers preparing to make the transition to managed services. He discussed how the GFI MAX remote monitoring and management tool can be a benefit as a part of your managed services business.

More Multimedia