Managed Services, Managed Service Platforms, Managed Communications

The Most Common Mistakes MSPs Make With Off-Site Backups

I recently spoke with three industry experts about the topic of cloud/off-site backups. I asked them about the most common mistakes MSPs make with regard to selling and implementing this kind of solution/service. Here is what they’re seeing as well as some tips they shared.

Don’t Settle For Managed Services Mediocrity
Not only is this MSP bucking the trend with 70% of its customers on a flat-fee managed services plan, it’s also projecting 29% revenue growth this year.

Here’s One Reason Managed Services Will Be Your Demise
Before I share some important advice with you, I feel it’s only fair that I start with a small disclaimer: I don’t like to read directions. When I or my kids get a new gadget, part of the fun is figuring things out on my own — without doing a ton of reading first. After all, most directions are pretty self-explanatory. I don’t need one more threat that handling a plug with wet hands could cause me to get shocked or the fact that running over the gadget with my vehicle is not covered under the warranty.
3 Prerequisites For Managed Services Success
Thinking about selling managed services? Follow these tips, and avoid the most common pitfalls.

Prepare Now For The Hybrid Cloud Upsurge Trend
There are a couple of reasons this uptick in hybrid cloud adoption is so important. First, it speaks to your customers’ security fears when considering public-cloud-only options combined with the fact that private-only cloud options can sometimes be cost prohibitive. And second, deploying a hybrid cloud strategy is more complicated than a public-only or private-only strategy. Where there is more complexity, the channel becomes more relevant.
Nervous About Cloud Security? Take A Road Trip
I spoke with three MSPs recently for an article I’m writing on the topic of PSA (professional service automation) software. In addition to learning some interesting things about various PSA solutions, I learned something else that was valuable, which was the fact that two out of three of the MSPs had serious reservations about the cloud.
Growing Your IT Support Business By Becoming A Managed Service Provider
If you are reading this, chances are you’re the owner of a small to medium sized business (SMB) quickly reaching the limits of what you can do with your current break/fix model and you are keen to know where you can go from here. That or you’re more than happy with your break/fix business and are curious to know what exactly we think is wrong with it. Either way you’ve come to the right place.
Use BDR To Evolve From IT Provider To Trusted Advisor
One common misconception of IT providers is that backup and disaster recovery (BDR) is an ancillary part of their job. It’s actually the most important. The right BDR solution not only prevents IT downtime and data loss, but can also help IT providers build strong customer relationships that will pave the way to massive profit growth. Here’s how IT providers can offer deeper value and become trusted advisors.
4 Tips For Disaster-Proofing Your Customers’ Businesses
Are you confident that your customers’ backup and recovery solution will protect business-critical operations in a disaster? Are they confident?

More Executive Commentary

5 Reasons Not To Build Your Own: A Better BDR Revenue Model
This white paper outlines the reasons why an MSP will benefit from partnering with the right BDR vendor vs. attempting to build their own. The growth of the backup and disaster recovery market, and desire for increased revenues, has prompted MSPs to consider building their own BDR solutions. Learn the top 5 reasons factors MSPs need to evaluate when considering a “do-it-yourself” BDR.

A Smarter Approach To School IT Management
The Old Adobe Union District in Petaluma, CA is a school district consisting of four elementary schools and around 2,000 students. Between all of the schools, there are over 700 machines. Larry Black, the sole member of the IT support staff, oversees all of the machines. “We just needed a strong antivirus that could help protect machines from inexperienced users.”
MSP Guide To Managed Services SLAs
If you’re like most managed service providers, your first love is technology, not the law. As a result, you probably hope to speed through the process of writing your first service-level agreement in as little time as possible.

More White Papers & Case Studies

Ingram Micro Spring SMBA Invitational	May 22 - 24, 2013	Hollywood, FL
HTG 2013 Summit	May 6 - 9, 2013	Dallas
CompTIA ChannelCon	July 30 - August 2, 2013	Orlando
Tigerpaw’s National Conference	September 16 - 18, 2013	Chicago
GFI Partner Summit	September 22 - 24, 2013	Las Vegas
IT Nation	November 13 - 15, 2013	Orlando
Ingram Micro VTN Fall Invitational	October 20 - 24, 2013	Palm Springs, CA
N-able Summit	October 23 - 25, 2013	Scottsdale, AZ

More News

More Newsletters

3-Minute AVG CloudCare Product Demo
AVG CloudCare is the new simplified IT management system for the small business.
Full-length AVG CloudCare Product Demo
AVG CloudCare is the new simplified IT management system for the small business.
Two Ways to Grow Your Business with AVG CloudCare
Gil Cargill, Sales Acceleration Coach presents the sales training video "Two Ways to Grow Your Business with AVG CloudCare".
Increase Sales, Provider Better Service, Track Inventory, And Bill Customers Faster With Tigerpaw
Tigerpaw helps you increase sales, provide better service, track inventory, and bill your customers fast. Automate your customer relationship management and marketing efforts with Tigerpaw! Check out the video below to learn more.

More Multimedia

MAGAZINE ARTICLES

EXECUTIVE COMMENTARY

WHITE PAPERS & CASE STUDIES

MANAGED SERVICES EVENTS

MANAGED SERVICES HEADLINES

RECENT MANAGED SERVICES NEWSLETTERS

MULTIMEDIA