In the news, a new report shows fewer than 20 percent of higher ed faculty have taught online, and Coursera has launched an initiative to work with veterans.
MSP-FOCUSED MAGAZINE ARTICLES
Say “No!” To Unprofitable Customers
This $7 million MSP walked away from 90% of its prospects while still growing revenue 9%.
Merging Break-Fix And Managed Services
A successful MSP and VAR merger leads to a projected 100% revenue growth this year.
Network Assessment Lands Client, Leads To Add-On Sales
When an office furniture company began questioning its current MSP’s service, TechGuides was able to step in and take over.
MSP-FOCUSED EXECUTIVE COMMENTARY
2 Websites To Bookmark For Stock Market, Business Information
My favorite website that I have book marked is http://www.marketwatch.com/. It is a fascinating website which would entertain people gone crazy with stock market. The reason I bookmarked this website is so that I can easily keep track of global market trends.
4 Tips For Pricing Cloud Services From An MSP
Be Competitive, But Don’t Be Cheap: The tendency is to feel pressure to compete with the big guys on price: “If Company X can offer hosted Exchange for $5 per month, then I had better be able to as well.” Nope! First, you'll never be able to approach the economies of scale that the big guys can. They can buy hundreds (or thousands) of servers that are cheaper than yours.
How To Reduce E-Commerce Fraud In Real Time Without Adding Customer Friction
As the retail sector races into the 2014 holiday shopping season, real-time fraud prevention has become a top-of-mind concern for e-commerce executives. According to the National Retail Federation (NRF) and Shop.org, this year’s holiday sales are expected to top $616.9 billion, with online sales growth of 8 to 11 percent over the 2013 holiday season. As a result, e-commerce sites and online customers will be prime targets for cybercriminals through the end of the year.
Bad Password Habits Are Exposing You, Your Business, And Your Customers
Today’s businesses are run on cloud applications — which, unfortunately, forces an organization to manage a myriad of identities. Not only does this create a logistical nightmare for your customer’s employees, but it also introduces multiple points of failure from a security perspective.
Channel Sales Vendor/Partner Relationships: What Vendors Want (Part 6)
It’s not love at first sight. It is all about the relationship between the vendor and the partner if a channel sales partnership is to be successful. A better understanding of what a vendor expects from a partner helps the solution provider make well informed and prudent business decisions that have a positive and profitable impact on their organization.
MSP-FOCUSED WHITE PAPERS & CASE STUDIES
How One MSP Leaned On A Community Of Peers To Transform Their Business
Growing an IT Services business in an unstable economy is challenging, but for one MSP, the key to success was the right partnership and business support from a group of peers. See how Wisconsin-based ITConnexx leveraged ConnectWise and their engaged community to transform their business from break-fix to managed services.
How To Succeed In Every Stage Of Growth
It’s often said that the path to success is not linear. Growing a business is a journey, with setbacks and new challenges presenting themselves at every stage. This eBook explores the common stages of growth - from startup to legacy planning – and how to succeed at every stage.
How To Sell Clients On Co-Managed IT Services
Offering co-managed IT can be profitable, but is often difficult to sell clients on. The business owner is weary of adding IT costs and the IT Manager is worried about his job being outsourced. Learn how to educate each of them on your value and overcome these roadblocks in the sales process.
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FEATURED MSP-FOCUSED PRODUCTS
StorageCraft® ShadowProtect® IT Edition™ StorageCraft® ShadowProtect® IT Edition™ is the tool of choice for many IT professionals and consultants. ShadowProtect backs up everything on your Windows system - operating system, settings and data - and saves it to an external storage device.
Kaseya Network Monitoring & Alerts Kaseya’s Network and Computer Monitoring Software gives IT professionals the ability to monitor what is going on with their network so they can stop or eliminate problems before they occur.
Kaseya Patch Management Kaseya provides fast, easy and reliable Patch Management to keep your servers, workstations and remote computers up-to-date with the latest security patches and updates.
Managed Hosting Solutions: Colocation We took colocation and made it infinitely better. By better we mean you no longer have to take on everything—including the capital expenses—just to keep control of your OS.
CloudFounders Equips MSPs To Offer Cloud Solutions
At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Jonathan Kos, VP of sales at CloudFounders, tells how managed services providers can leverage CloudFounders’ white-labeled products to offer privately hosted cloud solutions.
WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue
At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Chester Ritchie, senior VP of strategic partnerships at WorldPay, displays payment solutions and discusses how solutions providers can establish recurring revenue streams.
GFI MAX Demonstrates Patch Management Feature
At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Nadia Karatsoreos, community manager for GFI MAX, introduces sales engineer Andrew Crihfield who demonstrates the platform’s patch management feature.
N-able Help Desk Manager - Overview And Demo
In this short video, we walk you through the powerful, full featured Help Desk Manager. Help Desk Manager delivers MSP-optimized, ITIL aligned, web-based help desk and ticketing at a price anyone can afford. Run it standalone or integrated with N-central - on premise or hosted. The choice is yours.