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Trends Impacting The SMB IT Security Market

According to CompTIA’s 2015 IT Industry Outlook and Trends to Watch, the democratization of technology is creating new opportunities for small and medium businesses (SMBs) that are embracing digitalization, including cloud-based technologies, to improve processes, and save time and money. Of SMBs surveyed by CompTIA, 47 percent plan to increase technology expenditures in 2015, and 50 percent plan to invest in new products or lines of business.

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MSP-FOCUSED MAGAZINE ARTICLES

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MSP-FOCUSED EXECUTIVE COMMENTARY

  • A Buyers Guide To Cloud Unified Communications
    A Buyers Guide To Cloud Unified Communications

    The cloud is perhaps the great equalizer in technology, making advanced technology easily accessible to even the smallest companies. The number of cloud communications solutions has increased, giving companies more options than ever. So it is important to be able to evaluate which cloud option is the best — because not all cloud solutions are created equal.

  • Connecting The Dots: How To Achieve End-to-End Compliance With Hybrid Clouds
    Connecting The Dots: How To Achieve End-to-End Compliance With Hybrid Clouds

    For managed services providers (MSPs) and technology resellers, one of the emerging challenges in service delivery is providing end-to-end compliance assurance to customers. End-to-end security has historically been the main focus, with providers finding it too complicated or expensive to build or license platforms that guarantee customers regulatory compliance for mandates such as the Health Insurance Portability and Accountability Act (HIPAA) and Payment Card Industry Data Security Standard (PCI DSS).

  • Cyber Thieves Take A Bite Out Of Summer
    Cyber Thieves Take A Bite Out Of Summer

    Cybercrime is getting the Hollywood treatment again with last week’s debut of “Mr. Robot,” a new TV series that follows a cybersecurity hacktivist who shut down DDOS (distributed denial of service) attacks by day and hacks criminals in his free time, all in the name of doing good. It’s an interesting twist in the criminal case of the week format that’s sure to raise some eyebrows.

  • Defense In Depth: Layering The Security Solutions You Provide
    Defense In Depth: Layering The Security Solutions You Provide

    One of the more common questions I see in the field is about why it is necessary to provide antivirus on the server and desktops if it is already in the firewall. It’s a simple enough question, but the answer leads to one of the most important security concepts, that of layering or Defense in Depth.  Even when wearing body armor, taking cover still makes a lot of sense.

  • 5 Best Practices For Establishing A Security Policy
    5 Best Practices For Establishing A Security Policy

    IT security is a concern for every business, but what many are missing is that the solution isn’t just about the products in play. It’s about the policies too.

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MSP-FOCUSED WHITE PAPERS & CASE STUDIES

  • Defending SMBs With Cloud-Managed Security
    Defending SMBs With Cloud-Managed Security

    Technology is a two edged sword. On one side, the introduction of new applications, devices, and web services makes people’s lives and jobs easier and more productive. On the other, the increase in user mobility, the migration to faster data pipes and the exchange of more information open businesses up to new threats and increased susceptibility to cyber attacks.

  • SMBs: The Attacker’s Target

    Cybercrime is increasing at epidemic proportions, from consumers, to SMB organizations to large enterprises. According to avtest.org, an independent service provider of anti-virus research, more malware was found in the past two years than in the previous 10 years combined. From 2013 to 2014, new malware jumped just over 71 percent from 83M to 142M new strains being introduced. And it turns out Small to Medium Business (SMB) organizations are becoming the cybercriminal’s “sweet spot”.

  • MSP Taps Business Synergies Between Solarwinds N-able And ConnectWise To Grow Services Business

    From day one, Tegen, Ltd., based in the U.K., has focused its business exclusively on managed services. Established in 2002, the firm has quickly made its mark, landing top clients such as Pets Corner – which maintains 80 pet stores across England – and expanding its practice in size and scope.

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MANAGED SERVICES EVENTS

Autotask Community Live May 17-19 Miami, FL    

1COMM Partner Conference

(ScanSource Catalyst)

May 19-21 Greenville, SC    
ASCII Success Summit      May 28-29 Chicago    
LabTech Automation Nation June 1-3 Orlando, FL    
Channel Transitions -  Mid-Atlantic June 4 Newark, NJ    
D&H Distributing Mid-Atlantic Summer Technology Show June 4 Hershey, PA    
D&H Education Back-to-School Show June 17-18 Lancaster, PA    
ASCII Success Summit      June 25-26 Newark, NJ    
         

ABOUT MANAGED SERVICES

Managed services are outsourced services for which the management and responsibilities are handled by a service provider. Some common managed services include professional services automation (PSA), remote monitoring and management, mobile device management, business applications, postage, transportation, database management, information services, communication services, and many more. Nearly any piece of software or business application available today can be offered as software as a service (SaaS).

A managed service provider (MSP) is an individual or organization that handles the management and upkeep of a provided service and is responsible for delivering and maintaining the service. Managed services often operate on a near-fixed or flat monthly payment model, sometimes with an initial up-front cost for setup which creates a consistent revenue stream for managed service providers. MSPs may often use a Vendor Management System (VMS) to provide both parties with detailed analytics and data about the services being provided. In addition to the VMS, the deployment and control of customers' managed services is often done with specialized software known as Remote Monitoring and Management (RMM) software. The MSP business model has become more common due its success and the consistent revenue stream that it provides. Some value-added resellers (VAR) also offer products and services with a similar recurring-payment model.

Many government agencies use managed services and many fortune 500 companies take advantage of them as well. Managed services can replace the traditional off-the-shelf resale method, but switching poses many challenges including a more complex billing process and a new sales process which is more service based.

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FEATURED MSP-FOCUSED PRODUCTS

  • Total Managed Print
    Total Managed Print The OKI Solution providing the most comprehensive, end-to-end, managed print services solutions — whether you're just getting started or seeking to expand your existing MPS model.
  • Email And Applications: Sharepoint
    Email And Applications: Sharepoint SharePoint combines a centralized document repository with collaboration, project tracking, and content management tools.
  • Partner Support Program
    Partner Support Program Level Platforms delivers the deepest integration in the market, is 100% channel focused and will never sell to the end-customer. With this as part of our foundation, we provide MSPs one of the most comprehensive partner support programs in the industry. Your dedicated Partner Development Manager will ensure you have all the training and support you need to move your business to the next level. For more information please contact us at: info@levelplatforms.com.
  • Managed Services Back Office
    Managed Services Back Office Zenith provides infrastructure components to you, our partner, to allow you to build your managed services in the most cost- effective and efficient manner.
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MSP-FOCUSED MULTIMEDIA

  • CloudFounders Equips MSPs To Offer Cloud Solutions
    CloudFounders Equips MSPs To Offer Cloud Solutions

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Jonathan Kos, VP of sales at CloudFounders, tells how managed services providers can leverage CloudFounders’ white-labeled products to offer privately hosted cloud solutions. 

  • WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue
    WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Chester Ritchie, senior VP of strategic partnerships at WorldPay, displays payment solutions and discusses how solutions providers can establish recurring revenue streams.

  • GFI MAX Demonstrates Patch Management Feature
    GFI MAX Demonstrates Patch Management Feature

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Nadia Karatsoreos, community manager for GFI MAX, introduces sales engineer Andrew Crihfield who demonstrates the platform’s patch management feature.

  • N-able Help Desk Manager - Overview And Demo

    In this short video, we walk you through the powerful, full featured Help Desk Manager. Help Desk Manager delivers MSP-optimized, ITIL aligned, web-based help desk and ticketing at a price anyone can afford. Run it standalone or integrated with N-central - on premise or hosted. The choice is yours.

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