Study says 70 percent of agencies suffer significant downtime that interferes with workload.
MSP-FOCUSED MAGAZINE ARTICLES
Product Comparison Update: PSA (Professional Services Automation)
If managed services are a part of your business model — or will be soon — you need a PSA tool. Here’s the latest on the leading options.
Find Your Cloud Services Niche
This MSP’s client communication skills and intentional focus on cloud services are important keys to its projected 25 percent revenue growth this year.
3 Lies Break-Fix VARs Tell Themselves About Managed Services
Despite the growing number of managed services success stories, many VARs are reluctant to make the switch, and here’s why.
MSP-FOCUSED EXECUTIVE COMMENTARY
What Keeps CIOs/CSOs Awake At Night?
In today’s business climate, the only thing faster than the rapid pace of business might be the even faster pace of technology. As a trusted solutions provider the more you can talk technology and business with a CIO, the more success you’re going to have. With that in mind, here’s a look at four technologies that keep CIOs awake at night, and how you can help them rest easy.
Will Open Source Hadoop Last?
When it comes to Big Data implementation, there’s no bigger name around than Hadoop, to the point that many people think that Hadoop is Big Data. For a variety of reasons the Hadoop framework has become the go to system for numerous Big Data options.
10 Quick Things The IT Channel Should Know About Image-Based Backup
Ask any expert about backup and disaster recovery (BDR) and you’ll quickly learn it is no longer what it used to be. There are more options out there than ever, and figuring out what will work best for your small to midsize business (SMBs) customers up front — before they make the investment — is essential. Image-based backup, also known as sector-based backup, is emerging as a top choice for channel partners and their SMB clients today, and that’s because it makes up for the limitations of competing alternatives in a number of ways.
The Cloud Is For Everyone, But Not For Everything
As a business consultant to manage services providers (MSPs), I often help my clients build a cloud offering to sell to their customers. The first thing I tell them is, “The cloud is for everyone, but not for everything.” Sometimes when I say this I get that “deer in the headlights” look from them. I then explain my thoughts to them and in this post I will explain them to you as well.
Leading Your Service Team Through A Merger Or Acquisition
I can remember the day I had to go into my team’s normal meeting room and deliver the news that we had been acquired. I had a prepared statement that we division leaders had prepared with the acquiring company which made the first seven minutes easy to get through.
MSP-FOCUSED WHITE PAPERS & CASE STUDIES
How To Beat A Cloud Skeptic
IT professionals looking to embrace the cloud inevitably encounter skeptics who resist the move. This white paper details four key steps to dispelling the skeptic’s fears so that your organization can begin to take advantage of the many benefits of the cloud.
Why You Need Backup And Disaster Recovery
Let’s get this out right here at the beginning: at some point down the road, your data is going to be in danger. It could be a machine error. It could be a virus. It could be a tornado the size of Nebraska. But sooner or later, you’re going to be in a situation where you’re at risk of losing some or all of your data.
NAS Vs. Server For Small Business
How do you size up a new client?
MANAGED SERVICES EVENTS
MANAGED SERVICES HEADLINES
RECENT MANAGED SERVICES NEWSLETTERS
FEATURED MSP-FOCUSED PRODUCTS
LabTech Backup And Storage
The LabTech Backup and Storage solutions provide a comprehensive set of products that protect operating systems, applications, configurations, settings, and data.
OKI Printing Solutions Total Managed Print, the most comprehensive managed print services offering in the industry, is a dynamic business decision-making tool that gives you the ability to transform your print operation into one of the most fine-tuned and efficient aspects of your business.
Mid-Market Services (MMS)
MMS services are designed around a larger, more complex IT infrastructure typically used by small and mid-sized businesses with up of up to 250 employees/users and a minimum of four (4) and a maximum of 100 servers or network devices.
Kaseya User State Management Module The integrated Kaseya User State Management (KUSM) add-on module provides an automated desktop migration solution and enables the definition and deployment of group profiles. IT Professionals can remotely deploy user customizations and machine “personalities” during operating systems, hardware or application upgrades, maintaining consistency across an organization and enforcing corporate standards. Combine KUSM and Intel® vPro™ Technology and contribute to the global “Green initiative”. Experience increased productivity while pro-actively promoting energy efficiency.
BSMtv: Channel Transitions Speakers Provide Advice For New And Growing MSPs
In this edition of BSMtv, Business Solutions and Jameson Publishing president Jim Roddy and Business Solutions editor in chief Mike Monocello welcome you from Channel Transitions East powered by Business Solutions magazine, held on July 22, 2014 at the Hilton Boston Logan Airport. Channel Transitions is a one-of-a-kind education and networking conference designed to help VAR/MSP executives learn how to best implement and manage the as-a-Service model.
F-Secure Details Security Solutions For Channel Transitions East Attendees
At Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport, Michael Wong, systems engineer for F-Secure, tells VARs and MSPs how they can provide security solutions to their customers through F-Secure.
RapidFire Tools Details HIPAA Compliance Module At Channel Transitions East
Mark Winter, VP of Sales for RapidFire Tools, answers questions about the company’s HIPAA Compliance Module for an attendee at Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport.
Webroot Discusses Security At Channel Transitions East
At Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport, Webroot’s NA Channel Manager Jim D’Espinosa tells how Webroot can help MSPs and VARs provide endpoint protection, web security, mobile device protection, and other services to their clients.