According to Javelin Strategy & Research, as many as 8 million consumers could experience both a card breach and identity fraud in the same year by 2018.
MSP-FOCUSED MAGAZINE ARTICLES
Confessions Of A Managed Services Convert
Since changing its stance against managed services, this VAR-turned-MSP experienced 40-percent+ revenue growth for the past two years in a row.
Sell The Real Advantages Of Virtual Recovery
A systems integrator wins a $150,000 BDR (backup and disaster recovery) project with a large gaming company by demonstrating the benefits of virtual recovery.
Why Endpoint Security Is A Must-Have For All VARs, MSPs
An MSP’s endpoint security upgrade leads to a stickier client relationship, efficiency gains, and increased profitability.
MSP-FOCUSED EXECUTIVE COMMENTARY
The Top 5 Objections To Video In The Cloud And How To Overcome Them
The video surveillance market is a constantly evolving ecosystem, and it is not immune to scrutiny. It wasn’t long ago that skeptics questioned the feasibility, and even need for video surveillance, save for niche or boutique applications.
7 Steps To A Seamless Email Marketing Campaign
Email marketing campaigns can be extremely effective, and are a relatively inexpensive marketing tactic. Assuming you’ve built up your prospect database, an email marketing campaign ensures you’ll reach a large audience with your message — whether you’re sharing educational “thought leadership” content, unveiling a new product offering, or following up after an event.
6 Considerations That Make Or Break Business Continuity
The term disaster recovery conjures images of widespread flooding or a fire destroying data centers or rendering workplaces unrecognizable. Natural disasters and accidents are concerns, but the reality is disasters in enterprise IT are more frequently caused by mistakes or accidents unrelated to the weather or any other kind of large-scale accident.
3 Things IT Solutions Providers Should Include In A Successful Email Marketing Campaign
When it comes to building an effective email marketing campaign, it’s been my experience that it’s best to first ensure that you develop a plan and campaign that’s not only unique enough to grab the user, but will also effectively accomplish what you are trying to promote.
Driving Growth For Your IT Solutions Provider By Turning Customers Away
MBX’ Systems president Jill Bellak tells how focusing on the company’s most profitable customers resulted in double the revenue, a 32 percent increase in revenue per employee, and triple net profits.
MSP-FOCUSED WHITE PAPERS & CASE STUDIES
Defending SMBs With Cloud-Managed Security
Technology is a two edged sword. On one side, the introduction of new applications, devices, and web services makes people’s lives and jobs easier and more productive. On the other, the increase in user mobility, the migration to faster data pipes and the exchange of more information open businesses up to new threats and increased susceptibility to cyber attacks.
SMBs: The Attacker’s Target
Cybercrime is increasing at epidemic proportions, from consumers, to SMB organizations to large enterprises. According to avtest.org, an independent service provider of anti-virus research, more malware was found in the past two years than in the previous 10 years combined. From 2013 to 2014, new malware jumped just over 71 percent from 83M to 142M new strains being introduced. And it turns out Small to Medium Business (SMB) organizations are becoming the cybercriminal’s “sweet spot”.
MSP Taps Business Synergies Between Solarwinds N-able And ConnectWise To Grow Services Business
From day one, Tegen, Ltd., based in the U.K., has focused its business exclusively on managed services. Established in 2002, the firm has quickly made its mark, landing top clients such as Pets Corner – which maintains 80 pet stores across England – and expanding its practice in size and scope.
MANAGED SERVICES EVENTS
|Autotask Community Live||May 17-19||Miami, FL|
|May 19-21||Greenville, SC|
|ASCII Success Summit||May 28-29||Chicago|
|LabTech Automation Nation||June 1-3||Orlando, FL|
|Channel Transitions - Mid-Atlantic||June 4||Newark, NJ|
|D&H Distributing Mid-Atlantic Summer Technology Show||June 4||Hershey, PA|
|D&H Education Back-to-School Show||June 17-18||Lancaster, PA|
|ASCII Success Summit||June 25-26||Newark, NJ|
ABOUT MANAGED SERVICES
Managed services are outsourced services for which the management and responsibilities are handled by a service provider. Some common managed services include professional services automation (PSA), remote monitoring and management, mobile device management, business applications, postage, transportation, database management, information services, communication services, and many more. Nearly any piece of software or business application available today can be offered as software as a service (SaaS).
A managed service provider (MSP) is an individual or organization that handles the management and upkeep of a provided service and is responsible for delivering and maintaining the service. Managed services often operate on a near-fixed or flat monthly payment model, sometimes with an initial up-front cost for setup which creates a consistent revenue stream for managed service providers. MSPs may often use a Vendor Management System (VMS) to provide both parties with detailed analytics and data about the services being provided. In addition to the VMS, the deployment and control of customers' managed services is often done with specialized software known as Remote Monitoring and Management (RMM) software. The MSP business model has become more common due its success and the consistent revenue stream that it provides. Some value-added resellers (VAR) also offer products and services with a similar recurring-payment model.
Many government agencies use managed services and many fortune 500 companies take advantage of them as well. Managed services can replace the traditional off-the-shelf resale method, but switching poses many challenges including a more complex billing process and a new sales process which is more service based.
MANAGED SERVICES HEADLINES
RECENT MANAGED SERVICES NEWSLETTERS
FEATURED MSP-FOCUSED PRODUCTS
Total Managed Print The OKI Solution providing the most comprehensive, end-to-end, managed print services solutions — whether you're just getting started or seeking to expand your existing MPS model.
Email And Applications: Sharepoint SharePoint combines a centralized document repository with collaboration, project tracking, and content management tools.
Partner Support Program Level Platforms delivers the deepest integration in the market, is 100% channel focused and will never sell to the end-customer. With this as part of our foundation, we provide MSPs one of the most comprehensive partner support programs in the industry. Your dedicated Partner Development Manager will ensure you have all the training and support you need to move your business to the next level. For more information please contact us at: firstname.lastname@example.org.
Managed Services Back Office Zenith provides infrastructure components to you, our partner, to allow you to build your managed services in the most cost- effective and efficient manner.
CloudFounders Equips MSPs To Offer Cloud Solutions
At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Jonathan Kos, VP of sales at CloudFounders, tells how managed services providers can leverage CloudFounders’ white-labeled products to offer privately hosted cloud solutions.
WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue
At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Chester Ritchie, senior VP of strategic partnerships at WorldPay, displays payment solutions and discusses how solutions providers can establish recurring revenue streams.
GFI MAX Demonstrates Patch Management Feature
At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Nadia Karatsoreos, community manager for GFI MAX, introduces sales engineer Andrew Crihfield who demonstrates the platform’s patch management feature.
N-able Help Desk Manager - Overview And Demo
In this short video, we walk you through the powerful, full featured Help Desk Manager. Help Desk Manager delivers MSP-optimized, ITIL aligned, web-based help desk and ticketing at a price anyone can afford. Run it standalone or integrated with N-central - on premise or hosted. The choice is yours.