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MSPs Provide Hiring, Training Advice At Channel Transitions Newark

At Channel Transitions Newark powered by Business Solutions Magazine, three managed services providers (MSPs) offered advice for you regarding hiring and training employees as you grow your managed services business.

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MSP-FOCUSED MAGAZINE ARTICLES

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MSP-FOCUSED EXECUTIVE COMMENTARY

  • 2015:  The Year of Mobile
    2015: The Year of Mobile

    As you have probably heard, mid April of this year, Google made big changes to their search engine algorithm, giving priority to websites that are optimized for mobile devices. Over the past few months, many companies (our clients included) have started taking a closer look at their site traffic and refreshing their websites to make them mobile friendly.

  • How To Balance The Tech Side And The Human Side Of Data Security
    How To Balance The Tech Side And The Human Side Of Data Security

    When it comes to a business’ data security strategy, it’s still a huge challenge to protect workers from their own carelessness, poor decision-making, and (occasionally) even their maliciousness, while also staying out of a worker’s way and avoiding data security becoming a cumbersome burden that harms productivity and leaves them irritated.

  • The Smart Way To Make The MSP-To-CSP Transition
    The Smart Way To Make The MSP-To-CSP Transition

    Just about every VAR, MSP, or IT solutions provider I’ve talked to who’s not currently selling cloud solutions and services tells me they’d like to start doing so. But although you can sign up for a free cloud service in less than two minutes, becoming a successful cloud service provider (CSP) isn’t so easy. What’s more, selling cloud requires a different skill set than selling traditional hardware or software, and it’s different than selling managed services, too.

  • Watermarks Flow Naturally From Digital Video Innovations
    Watermarks Flow Naturally From Digital Video Innovations

    It’s rare that something invisible can become a tool powerful enough to change an industry, but that’s precisely the case with digital watermarks. This technology is rooted in digital video innovations and poised to take a giant leap forward, providing a sophisticated way for advertisers to reach a targeted audience.

  • 3 Reasons MSPs, ISVs, And VARs Need To Carefully Consider Data Governance
    3 Reasons MSPs, ISVs, And VARs Need To Carefully Consider Data Governance

    The way the world uses data has changed. In a short span of time, the amount of data created globally has increased at a geometric rate. We’re no longer thinking in terms of gigabytes, terabytes or even petabytes — we’re in the age of a data universe measured in exabytes and zettabytes (that’s one trillion gigabytes, if you can believe it).

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MSP-FOCUSED WHITE PAPERS & CASE STUDIES

  • The Seven Keys To MSP Success
    The Seven Keys To MSP Success

    The best way for any business to grow is strategically: at a manageable pace, and with a clear view of implications and opportunities as they evolve. While there’s no single, all-encom- passing secret to success, these seven guidelines provide a solid framework for profitable, sustainable growth.

  • Your Smart Manufacturing IT Clients Capitalize On Manufacturing Data

    A major challenge faced by manufacturers is the state of data useable to glean actionable intelligence. Manufacturing, compared to industries that are using more sophisticated data analytics tools — like advertising and finance — is often scrambling to find better ways to use data to improve quality and efficiency.

  • Events Guide For MSPs And VARs

    From webinars to tradeshows to open houses, here’s how to profit from events large and small.

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MANAGED SERVICES EVENTS

BlueStar VARTECH September 14-18 Cococay    
ASCII Success Summit      September 17-18 Washington, D.C.    
Continuum Navigate September 27-29 Las Vegas    
Channel Transitions –Midwest September 24 Chicago    

ABOUT MANAGED SERVICES

Managed services are outsourced services for which the management and responsibilities are handled by a service provider. Some common managed services include professional services automation (PSA), remote monitoring and management, mobile device management, business applications, postage, transportation, database management, information services, communication services, and many more. Nearly any piece of software or business application available today can be offered as software as a service (SaaS).

A managed service provider (MSP) is an individual or organization that handles the management and upkeep of a provided service and is responsible for delivering and maintaining the service. Managed services often operate on a near-fixed or flat monthly payment model, sometimes with an initial up-front cost for setup which creates a consistent revenue stream for managed service providers. MSPs may often use a Vendor Management System (VMS) to provide both parties with detailed analytics and data about the services being provided. In addition to the VMS, the deployment and control of customers' managed services is often done with specialized software known as Remote Monitoring and Management (RMM) software. The MSP business model has become more common due its success and the consistent revenue stream that it provides. Some value-added resellers (VAR) also offer products and services with a similar recurring-payment model.

Many government agencies use managed services and many fortune 500 companies take advantage of them as well. Managed services can replace the traditional off-the-shelf resale method, but switching poses many challenges including a more complex billing process and a new sales process which is more service based.

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FEATURED MSP-FOCUSED PRODUCTS

  • LabTech Mobile
    LabTech Mobile

    LabTech Mobile provides access to the power of LabTech from anywhere, at any time, from most mobile devices. The LabTech mobile app provides you the ability to respond to customers' support requests and resolve issues anywhere, 24/7.

  • Kaseya User State Management Module
    Kaseya User State Management Module The integrated Kaseya User State Management (KUSM) add-on module provides an automated desktop migration solution and enables the definition and deployment of group profiles. IT Professionals can remotely deploy user customizations and machine “personalities” during operating systems, hardware or application upgrades, maintaining consistency across an organization and enforcing corporate standards. Combine KUSM and Intel® vPro™ Technology and contribute to the global “Green initiative”. Experience increased productivity while pro-actively promoting energy efficiency.
  • Cloud Practice
    Cloud Practice

    Our cloud practice will help partners manage their customer’s devices hosted in either public, private or hybrid cloud. We also will provide an assessment/discovery service for customers and help them to create a roadmap of how their IT infrastructure should be hosted between the cloud and the datacenter.

  • Help Desk Manager - Award-Winning Help Desk And Ticket Tracking For MSPs
    Help Desk Manager - Award-Winning Help Desk And Ticket Tracking For MSPs

    Power Up Your Offerings with a Powerful Ticketing System.

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MSP-FOCUSED MULTIMEDIA

  • VARs Opportunities In  Healthcare: Small Hospitals, Group And Independent Practices
    VARs Opportunities In Healthcare: Small Hospitals, Group And Independent Practices

    Business Solutions president Jim Roddy interviewed Health IT Outcomes chief editor Ken Congdon at the Smart VAR Healthcare Summit on Aug. 11, 2015, at the Renaissance Dallas Richardson Hotel.

  • CloudFounders Equips MSPs To Offer Cloud Solutions
    CloudFounders Equips MSPs To Offer Cloud Solutions

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Jonathan Kos, VP of sales at CloudFounders, tells how managed services providers can leverage CloudFounders’ white-labeled products to offer privately hosted cloud solutions. 

  • WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue
    WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Chester Ritchie, senior VP of strategic partnerships at WorldPay, displays payment solutions and discusses how solutions providers can establish recurring revenue streams.

  • GFI MAX Demonstrates Patch Management Feature
    GFI MAX Demonstrates Patch Management Feature

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Nadia Karatsoreos, community manager for GFI MAX, introduces sales engineer Andrew Crihfield who demonstrates the platform’s patch management feature.

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