A full slate of new “Solutions Sessions” make the VARTECH 2014 agenda a valuable resource for actionable information to help your business grow. The event will be held September 18-20, 2014, at the Hyatt Regency Hotel in New Orleans, and it features VARTECH Nation classes that will begin with discussion moderated by a BlueStar team member, followed by vendor case studies targeting real-world solutions.
MSP-FOCUSED MAGAZINE ARTICLES
Product Comparison Update: PSA (Professional Services Automation)
If managed services are a part of your business model — or will be soon — you need a PSA tool. Here’s the latest on the leading options.
Find Your Cloud Services Niche
This MSP’s client communication skills and intentional focus on cloud services are important keys to its projected 25 percent revenue growth this year.
3 Lies Break-Fix VARs Tell Themselves About Managed Services
Despite the growing number of managed services success stories, many VARs are reluctant to make the switch, and here’s why.
MSP-FOCUSED EXECUTIVE COMMENTARY
Top 5 Tips For Developing A Customer Satisfaction Survey
“How satisfied are you with the service you received?" It’s an age old question companies ask their customers year after year. But, as a consumer, does it really mean anything to you? More importantly, does it make you feel like the company actually cares about you?
How To Sell Against Consumer-Grade Technologies
There’s no such thing as a free lunch, and the same goes for technology. You get what you pay for.
How To Defend Against Security Breaches In Healthcare
As electronic health records and other forms of healthcare data become more prominent, data security for healthcare organizations grows more and more important.
How To Identify An Ideal Channel Program
As most businesses develop and expand, their lists of partnerships and alliances expand as well. This is not a coincidence. Part of a business’ growth potential comes in its ability to profit from successful channel partner relationships. However, a key component of this strategy is the symbiotic nature of these arrangements. A vendor’s business only benefits if its channel partner does, and the channel partner will benefit the most from the relationship if the vendor puts the time into making it a competitive reseller. So, it’s in everyone’s best interest to prepare the partners to maximize their potential. As a channel partner, how can you spot these programs? It all comes down which vendors offer the proper training.
3 Best Practices For Preventing Online Fraud
Managing online fraud continues to be a significant and growing cost for businesses of all sizes. According to the 2014 Identity Fraud Study released by Javelin Strategy & Research, there was a reported increase of more than 500,000 fraud victims to 13.1 million people in 2013, the second highest number since the study began over a decade ago. Also from Javelin, in 2013, one in three people who received a notification letter from a data breach later became an identity fraud victim.
MSP-FOCUSED WHITE PAPERS & CASE STUDIES
The Key To Scalability: Automating The MSP Environment
The acceleration and efficiency gained from automation can give managed service providers an operational edge. Tightly integrated with N-central, Automation Manager from N-able Technologies provides a streamlined, customizable, user-friendly platform for automating virtually any process. Its drag-and-drop script builders make it easy to create and maintain thousands of scripts at a time — supporting the optimal use of resources, enabling business growth while providing an exceptional customer service experience.
How To Beat A Cloud Skeptic
IT professionals looking to embrace the cloud inevitably encounter skeptics who resist the move. This white paper details four key steps to dispelling the skeptic’s fears so that your organization can begin to take advantage of the many benefits of the cloud.
Why You Need Backup And Disaster Recovery
Let’s get this out right here at the beginning: at some point down the road, your data is going to be in danger. It could be a machine error. It could be a virus. It could be a tornado the size of Nebraska. But sooner or later, you’re going to be in a situation where you’re at risk of losing some or all of your data.
MANAGED SERVICES EVENTS
MANAGED SERVICES HEADLINES
RECENT MANAGED SERVICES NEWSLETTERS
FEATURED MSP-FOCUSED PRODUCTS
Kaseya Patch Management Kaseya provides fast, easy and reliable Patch Management to keep your servers, workstations and remote computers up-to-date with the latest security patches and updates.
Kaseya Professional Edition Solution The Kaseya Professional Edition is the ultimate application for managing the entire computing infrastructure. With maximum scalability and flexibility, IT Professionals have the power to automate key tasks to increase the productivity of their staff and the organization as a whole. From Software Inventory to Remote Desktop Management, Kaseya has the features and functions to automate day to day IT tasks.
Kaseya Comprehensive Reports IT Professionals need quick and easy access to the details of their networks. The ability to accumulate, track and analyze data over time is invaluable for tactical and strategic planning.
IT As A Service
The new Dell PartnerDirect Services Provider program offers access to heterogeneous management solutions that go both deep and wide. The Program addresses your customers’ IT service delivery quality, compliance, security, availability, and performance expectations – all from a single vendor – through subscription-based licensing, billing in arrears, as well as management and technical resources.
BSMtv: Channel Transitions Speakers Provide Advice For New And Growing MSPs
In this edition of BSMtv, Business Solutions and Jameson Publishing president Jim Roddy and Business Solutions editor in chief Mike Monocello welcome you from Channel Transitions East powered by Business Solutions magazine, held on July 22, 2014 at the Hilton Boston Logan Airport. Channel Transitions is a one-of-a-kind education and networking conference designed to help VAR/MSP executives learn how to best implement and manage the as-a-Service model.
F-Secure Details Security Solutions For Channel Transitions East Attendees
At Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport, Michael Wong, systems engineer for F-Secure, tells VARs and MSPs how they can provide security solutions to their customers through F-Secure.
RapidFire Tools Details HIPAA Compliance Module At Channel Transitions East
Mark Winter, VP of Sales for RapidFire Tools, answers questions about the company’s HIPAA Compliance Module for an attendee at Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport.
Webroot Discusses Security At Channel Transitions East
At Channel Transitions East on July 22, 2014 at the Hilton Boston Logan Airport, Webroot’s NA Channel Manager Jim D’Espinosa tells how Webroot can help MSPs and VARs provide endpoint protection, web security, mobile device protection, and other services to their clients.