While cyberattacks are a major factor in the most damaging healthcare data breaches, mistakes and other preventable internal errors are still responsible for the majority of individual breaches.
MSP-FOCUSED MAGAZINE ARTICLES
Take On Cloud Data Center Goliaths
This cloud services provider is beating out huge competitors — and realizing double-digit revenue growth — by being a stickler on the basics.
Find Your Managed Services Niche
An MSP performs a $350,000 network infrastructure, virtualization, and off-site replication install for a media production company with high-availability and capacity needs.
Double Your Telephony Margins With Cloud-Based VoIP
This IT solution provider beats out premises-based IP telephony resellers by offering cloud-based VoIP (voice over Internet Protocol) solutions with all the same features and functions.
MSP-FOCUSED EXECUTIVE COMMENTARY
Right-Sized Security Training — The Case For The Learning Burst
Most of us aren’t weekend warriors, logging extensive hours of training for the next marathon. But, we look forward to walking the dog, biking around the neighborhood, or a round of golf. And when we worry that we’re not exercising enough, we can reassure ourselves that short bursts of exercise are just as good, perhaps better. Fortunately, studies indicate that short bursts and interval training help people burn fat and increase fitness levels, even in 15-20 minute sessions.
Managed Services Continues To Be Money In The Bank
If you are an “IT guy,” who trades your labor for dollars, then offering managed services (flat rate services) should be a no-brainer. But, that doesn’t necessarily mean your business model can guarantee you are doing it correctly or more importantly, being successful at it. The transition from a break-fix business to a managed services business model is actually not as difficult as many people might think. However, there are two vital factors that must be taken into consideration before deciding to make this transition.
Born In The Cloud: The Next Generation Of Call Center Technology
As more and more companies are shifting gears and jumping on board with cloud technology, the contact center industry is making the switch as well. Cloud computing technology has made it possible for call centers to forego the need to increase staff numbers and the routine headaches that are all too often associated with hardware and software (we’ve all been there).
4 Ways To Protect Small Businesses From Data Loss
Since 2004, Ready.gov, a national public service campaign by the U.S. Department of Homeland Security (DHS) and the Federal Emergency Management Agency, has recognized September as National Preparedness Month. As the month comes to a close, we remind you to stress with your clients that businesses should be prepared year-round for disaster. This is an opportunity for IT solution providers and SMBs alike to re-focus their efforts on ensuring that their data and critical business infrastructure are protected, should catastrophe strike.
Are You Putting Technology To Good Use? 4 Tips To Help Your Manufacturer Clients Deliver IT Operations Efficiently
Manufacturing requires precision, no matter what type of product is being developed. Yet in today’s technologically advanced world, many manufacturers are finding that their IT operations are not as efficient as they should be. And it seems like every day there’s a “new” product or solution that they must have to compete in the marketplace. This leaves operators wondering how and if they can improve upon some of the more critical functions with existing technologies. The answer is, of course, yes!
MSP-FOCUSED WHITE PAPERS & CASE STUDIES
Value-Added Provider Interstate Communications Delivers Smart Business Capabilities To Parker Ag’s Agribusiness Operations
Parker Ag Innovations, a seed and chemical distributor located in Emerson, Iowa, was looking to improve oversight of its warehouse operations with the addition of surveillance cameras.
Webroot 2015 Threat Brief - Insights From Collective Threat Intelligence
The Webroot® 2015 Threat Brief provides an overview of the threats against a wide range of organizations and individuals during 2014. It is based on analysis of threat intelligence metrics automatically captured, analyzed and correlated across threat vectors by BrightCloud, a Big Data security engine that acts as the backbone for all Webroot endpoint solutions and threat intelligence services.
The Power Of Multiples: Best Practices For Selling Best-of-Breed Solutions
Many VARs find working with a single vendor less complicated and more expedient than sourcing from multiple suppliers. The drawback: The technology available in single-vendor portfolios is inconsistent in quality and functionality. Nowhere is this more evident than the security space, where a client’s critical assets must be thoroughly safeguarded with no tolerance for weak spots. A growing number of VARs show better returns and higher average sales prices than peers by creating holistic solutions using multiple best-of- breed technologies.
MANAGED SERVICES EVENTS
|BlueStar VARTECH||September 14-18||Cococay|
|ASCII Success Summit||September 17-18||Washington, D.C.|
|Continuum Navigate||September 27-29||Las Vegas|
|Channel Transitions – Midwest||September 24||Chicago|
|ISV IQ Live! West||February 24, 2016||Santa Ana, CA|
|Channel Transitions||June 2, 2016||Philadelphia|
|Channel Transitions||September 14, 2016||Boston|
|ISV IQ Live! East||October 6, 2016||Philadelphia|
ABOUT MANAGED SERVICES
Managed services are outsourced services for which the management and responsibilities are handled by a service provider. Some common managed services include professional services automation (PSA), remote monitoring and management, mobile device management, business applications, postage, transportation, database management, information services, communication services, and many more. Nearly any piece of software or business application available today can be offered as software as a service (SaaS).
A managed service provider (MSP) is an individual or organization that handles the management and upkeep of a provided service and is responsible for delivering and maintaining the service. Managed services often operate on a near-fixed or flat monthly payment model, sometimes with an initial up-front cost for setup which creates a consistent revenue stream for managed service providers. MSPs may often use a Vendor Management System (VMS) to provide both parties with detailed analytics and data about the services being provided. In addition to the VMS, the deployment and control of customers' managed services is often done with specialized software known as Remote Monitoring and Management (RMM) software. The MSP business model has become more common due its success and the consistent revenue stream that it provides. Some value-added resellers (VAR) also offer products and services with a similar recurring-payment model.
Many government agencies use managed services and many fortune 500 companies take advantage of them as well. Managed services can replace the traditional off-the-shelf resale method, but switching poses many challenges including a more complex billing process and a new sales process which is more service based.
MANAGED SERVICES HEADLINES
RECENT MANAGED SERVICES NEWSLETTERS
FEATURED MSP-FOCUSED PRODUCTS
Our cloud practice will help partners manage their customer’s devices hosted in either public, private or hybrid cloud. We also will provide an assessment/discovery service for customers and help them to create a roadmap of how their IT infrastructure should be hosted between the cloud and the datacenter.
Zenith Infotech CPR (Certified Partner Reseller) Program Zenith Infotech invites you to breathe life into your already successful business by enrolling in our Gold or Platinum CPR program to receive added benefits that will help you to grow your business and put money back into your pocket. These programs include a free BDR and SmartStyle unit (*programs vary), cash back incentives, as well as reimbursement on marketing funds. Gold or Platinum members can take advantage of our exclusive Zenith University which provides online learning and product certifications.
Managed Workplace 2012
Level Platforms Managed Workplace 2012 delivers the most comprehensive monitoring, management and automation capabilities in the industry, allowing service providers to see and manage the entire customer IT environment while generating new recurring revenues, increasing product and services sales, and significantly lowering operating costs.
For entry level to the most advanced label and receipt printing requirements, OKI offers a complete line of portable, desktop, and enterprise label printers to improve business performance with fast, high-resolution, and easy-to-read output.
How To Answer Some Common Customer Objections To Managed Services
Karl Palachuk, keynote speaker at Channel Transitions VAR/MSP Executive Conference, powered by Business Solutions on Sept. 24 at the DoubleTree Chicago-Downers Grove, joined the panel discussion at the event and shared advice for overcoming some customer objections to managed services.
Where Are Opportunities To Sell Payments Outside Of Retail And Hospitality?
Chester Ritchie, SVP at Worldpay, and Donte Kim, president of Nodus Technologies, discussed opportunities for managed services providers (MSPs) in payment processing beyond the retail and hospitality verticals. Ritchie and Kim spoke with Business Solutions editor in chief Mike Monocello at Channel Transitions VAR/MSP Executive Conference on Sept. 24 at the DoubleTree Chicago-Downers Grove.
VARs Opportunities In Healthcare: Small Hospitals, Group And Independent Practices
Business Solutions president Jim Roddy interviewed Health IT Outcomes chief editor Ken Congdon at the Smart VAR Healthcare Summit on Aug. 11, 2015, at the Renaissance Dallas Richardson Hotel.
CloudFounders Equips MSPs To Offer Cloud Solutions
At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Jonathan Kos, VP of sales at CloudFounders, tells how managed services providers can leverage CloudFounders’ white-labeled products to offer privately hosted cloud solutions.