managed services PSA RMM SaaS resource center managed services PSA RMM SaaS resource center

What MSPs Need To Know About The Impact Of Cloud Computing On Clients’ IT Departments

As cloud computing has gained in popularity over the years, many within the IT industry have been understandably excited and wary about what it would mean for them.

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MSP-FOCUSED MAGAZINE ARTICLES

  • Give SMB Customers An Enterprise Experience
    Give SMB Customers An Enterprise Experience

    Providing certified engineers, 24/7 NOC (network operations center) support, and service level agreements (SLAs) are ways this IT solutions provider meets SMBs’ business needs and achieves year-over-year 30 percent revenue growth.

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MSP-FOCUSED EXECUTIVE COMMENTARY

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MSP-FOCUSED WHITE PAPERS & CASE STUDIES

  • MSP Primes For Managed Services Growth With RMM And MSP Service Automation Platform

    Having already built a successful IT business on Australia’s Gold Coast, Daniel Davis was seeking to continue his work while maintaining a slower pace of life. In 2009, he left the big city behind and founded Darktime Computer Services (DCS) in Chinchilla, a town in Queensland’s relatively remote Western Downs region, which boasts a high concentration of gas, mining and drilling companies, as well as real estate and engineering firms. DCS was established to deliver networking, server and backup solutions to business customers of all sizes.

  • 6 Key Requirements For A Profitable NOC + Help Desk Service

    How to improve your scalability and profitability with an outsourced NOC and Help Desk solution.

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MANAGED SERVICES EVENTS

Autotask Community Live May 17-19 Miami, FL    

1COMM Partner Conference

(ScanSource Catalyst)

May 19-21 Greenville, SC    
ASCII Success Summit      May 28-29 Chicago    
LabTech Automation Nation June 1-3 Orlando, FL    
Channel Transitions -  Mid-Atlantic June 4 Newark, NJ    
D&H Distributing Mid-Atlantic Summer Technology Show June 4 Hershey, PA    
D&H Education Back-to-School Show June 17-18 Lancaster, PA    
ASCII Success Summit      June 25-26 Newark, NJ    
         

ABOUT MANAGED SERVICES

Managed services are outsourced services for which the management and responsibilities are handled by a service provider. Some common managed services include professional services automation (PSA), remote monitoring and management, mobile device management, business applications, postage, transportation, database management, information services, communication services, and many more. Nearly any piece of software or business application available today can be offered as software as a service (SaaS).

A managed service provider (MSP) is an individual or organization that handles the management and upkeep of a provided service and is responsible for delivering and maintaining the service. Managed services often operate on a near-fixed or flat monthly payment model, sometimes with an initial up-front cost for setup which creates a consistent revenue stream for managed service providers. MSPs may often use a Vendor Management System (VMS) to provide both parties with detailed analytics and data about the services being provided. In addition to the VMS, the deployment and control of customers' managed services is often done with specialized software known as Remote Monitoring and Management (RMM) software. The MSP business model has become more common due its success and the consistent revenue stream that it provides. Some value-added resellers (VAR) also offer products and services with a similar recurring-payment model.

Many government agencies use managed services and many fortune 500 companies take advantage of them as well. Managed services can replace the traditional off-the-shelf resale method, but switching poses many challenges including a more complex billing process and a new sales process which is more service based.

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FEATURED MSP-FOCUSED PRODUCTS

  • Kaseya Professional Edition Solution
    Kaseya Professional Edition Solution The Kaseya Professional Edition is the ultimate application for managing the entire computing infrastructure. With maximum scalability and flexibility, IT Professionals have the power to automate key tasks to increase the productivity of their staff and the organization as a whole. From Software Inventory to Remote Desktop Management, Kaseya has the features and functions to automate day to day IT tasks.
  • Kaseya Backup And Disaster Recovery Module
    Kaseya Backup And Disaster Recovery Module Kaseya Backup and Disaster Recovery (BUDR) provides real-time automated disk backup, disk imaging, file level backup and bare-metal restore for Windows servers and workstations.
  • Kaseya Computer Audit And Discovery
    Kaseya Computer Audit And Discovery Kaseya provides a fast, accurate and up to date Audit and Discovery of your entire computing infrastructure. Get a complete and comprehensive software and hardware inventory delivered right to your desktop automatically. Kaseya’s Computer Audit and Discovery program can be deployed in minutes. The application is very easy to use and does not require consultants or long training cycles to start using it. It can be accessed from anywhere and does not require special servers or reconfiguration of your existing computing infrastructure.
  • Zenith Infotech Total Desktop Care Plus
    Zenith Infotech Total Desktop Care Plus

    Managing servers is one thing, but desktops? No harm, no foul. Zenith Infotech feeds you an easy layup with Total Desktop Care+! Simply choose the service package that best fit your clients’ needs to deliver proactive, preventative IT maintenance at the desktop, as well as server level — easily and profitably—and under your own brand!

    In fact, adding managed services to your portfolio of offerings has never been simpler. Zenith Infotech’s Total Desktop Care+ service includes:

    • Anti-virus and spyware management
    • Hardware and software asset tracking
    • Patch management
    • 24/7 monitoring of customer networks … and more!
    Enable your clients’ individual users to remain productive, all while you earn recurring monthly revenue! With easily manageable IT services from Zenith Infotech, profitability is a slam dunk!
More Featured Products For MSPs

MSP-FOCUSED MULTIMEDIA

  • CloudFounders Equips MSPs To Offer Cloud Solutions
    CloudFounders Equips MSPs To Offer Cloud Solutions

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Jonathan Kos, VP of sales at CloudFounders, tells how managed services providers can leverage CloudFounders’ white-labeled products to offer privately hosted cloud solutions. 

  • WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue
    WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Chester Ritchie, senior VP of strategic partnerships at WorldPay, displays payment solutions and discusses how solutions providers can establish recurring revenue streams.

  • GFI MAX Demonstrates Patch Management Feature
    GFI MAX Demonstrates Patch Management Feature

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Nadia Karatsoreos, community manager for GFI MAX, introduces sales engineer Andrew Crihfield who demonstrates the platform’s patch management feature.

  • N-able Help Desk Manager - Overview And Demo

    In this short video, we walk you through the powerful, full featured Help Desk Manager. Help Desk Manager delivers MSP-optimized, ITIL aligned, web-based help desk and ticketing at a price anyone can afford. Run it standalone or integrated with N-central - on premise or hosted. The choice is yours.

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