Finding the appropriate security solutions can be a daunting task, especially ensuring that the data you are guarding remains secure on a variety of levels.
MSP-FOCUSED MAGAZINE ARTICLES
Product Comparison: Backup & Recovery Software, Part 2
We compare 11 business continuity solutions. Which is right for you and your customers?
Where VARs, MSPs Should Focus For Success In Healthcare
Healthcare survey data points solutions providers to where the most realistic sales opportunities exist.
Why VARs Should Focus On Patient-Centered Solutions
Delivering technology that ensures people have access to healthcare information — and their healthcare providers — will give solutions providers a competitive edge.
MSP-FOCUSED EXECUTIVE COMMENTARY
7 Reasons You Should Charge Your IT Customers More
The landscape for managed services providers (MSPs) has changed significantly over the last 10 years. A decade ago most IT companies were providing break-fix service and then hoping for the occasional project work. Early adopters to the MSP model sold proactive service and the uptime promise to their clients meant they could charge more because they sold on the value of the increased productivity that is a result of well-maintained IT infrastructure.
How MSPs Can Become The Sherpas Their Clients Need
As a managed services provider (MSP), it’s your duty to guide your clients and lead them successfully through the treacherous (well, hopefully not too treacherous) world of IT services, ensuring they have what they need, when they need it. Never thought of yourself as a sherpa? However you want to define your relationship with your customers (and whatever you want to call it) there are certain ways to establish a solid, dependable back and forth with your customer base.
3 Small Businesses That Used Cloud Backup To Defeat Ransomware
One of hugely important benefits of cloud and hybrid backup software is the protection it provides your clients against ransomware. When a crypto virus or some other form of ransomware strikes, it typically locks up the user’s files and demands that money be paid for an encryption key.
Beyond The Headlines: Taking A Holistic Approach To Data Security
It seems as if a week doesn’t go by without a data breach making headlines. From recent news of backup tapes gone missing from a Massachusetts-based hospital to a phishing attack at an Indiana-based healthcare system to a malware incident involving payment cards at several upscale hotels in California, the reasons for these data breaches vary widely. While each of these incidents offers a cautionary tale for businesses of all sizes, they don’t fully illustrate what’s needed to successfully fill the security gaps that exist today.
2015: The Year of Mobile
As you have probably heard, mid April of this year, Google made big changes to their search engine algorithm, giving priority to websites that are optimized for mobile devices. Over the past few months, many companies (our clients included) have started taking a closer look at their site traffic and refreshing their websites to make them mobile friendly.
MSP-FOCUSED WHITE PAPERS & CASE STUDIES
Value-Added Provider Interstate Telephone Delivers Smart Business Capabilities To Parker Ag’s Agribusiness Operations
Parker Ag Innovations, a seed and chemical distributor located in Emerson, Iowa, was looking to improve oversight of its warehouse operations with the addition of surveillance cameras.
Webroot 2015 Threat Brief - Insights From Collective Threat Intelligence
The Webroot® 2015 Threat Brief provides an overview of the threats against a wide range of organizations and individuals during 2014. It is based on analysis of threat intelligence metrics automatically captured, analyzed and correlated across threat vectors by BrightCloud, a Big Data security engine that acts as the backbone for all Webroot endpoint solutions and threat intelligence services.
The Power Of Multiples: Best Practices For Selling Best-of-Breed Solutions
Value-added resellers (VARs) and systems integrators have choices in sourcing, assembling and deploying hardware and software solutions for customers. These IT solutions specialists can work either with a single vendor that offers most of the technology needed to build end-to-end offerings, or multiple vendors to integrate and craft more comprehensive solutions.
MANAGED SERVICES EVENTS
ABOUT MANAGED SERVICES
Managed services are outsourced services for which the management and responsibilities are handled by a service provider. Some common managed services include professional services automation (PSA), remote monitoring and management, mobile device management, business applications, postage, transportation, database management, information services, communication services, and many more. Nearly any piece of software or business application available today can be offered as software as a service (SaaS).
A managed service provider (MSP) is an individual or organization that handles the management and upkeep of a provided service and is responsible for delivering and maintaining the service. Managed services often operate on a near-fixed or flat monthly payment model, sometimes with an initial up-front cost for setup which creates a consistent revenue stream for managed service providers. MSPs may often use a Vendor Management System (VMS) to provide both parties with detailed analytics and data about the services being provided. In addition to the VMS, the deployment and control of customers' managed services is often done with specialized software known as Remote Monitoring and Management (RMM) software. The MSP business model has become more common due its success and the consistent revenue stream that it provides. Some value-added resellers (VAR) also offer products and services with a similar recurring-payment model.
Many government agencies use managed services and many fortune 500 companies take advantage of them as well. Managed services can replace the traditional off-the-shelf resale method, but switching poses many challenges including a more complex billing process and a new sales process which is more service based.
MANAGED SERVICES HEADLINES
RECENT MANAGED SERVICES NEWSLETTERS
FEATURED MSP-FOCUSED PRODUCTS
StorageCraft® ShadowProtect® Virtual™ ShadowProtect Virtual is the tool you need to manage today's hybrid computing environments.
Kaseya Comprehensive Reports IT Professionals need quick and easy access to the details of their networks. The ability to accumulate, track and analyze data over time is invaluable for tactical and strategic planning.
Our cloud practice will help partners manage their customer’s devices hosted in either public, private or hybrid cloud. We also will provide an assessment/discovery service for customers and help them to create a roadmap of how their IT infrastructure should be hosted between the cloud and the datacenter.
Kaseya Remote Desktop Management Kaseya’s Remote Control Software provides easy, fast and secure Remote Desktop Management of your entire computing infrastructure from anywhere. With our remote control software you’ll no longer have to struggle to figure out how you’re going to find that laptop in the field, and you’ll never have to change your firewall settings in order to gain access to computers behind a NAT or gateway.
VARs Opportunities In Healthcare: Small Hospitals, Group And Independent Practices
Business Solutions president Jim Roddy interviewed Health IT Outcomes chief editor Ken Congdon at the Smart VAR Healthcare Summit on Aug. 11, 2015, at the Renaissance Dallas Richardson Hotel.
CloudFounders Equips MSPs To Offer Cloud Solutions
At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Jonathan Kos, VP of sales at CloudFounders, tells how managed services providers can leverage CloudFounders’ white-labeled products to offer privately hosted cloud solutions.
WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue
At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Chester Ritchie, senior VP of strategic partnerships at WorldPay, displays payment solutions and discusses how solutions providers can establish recurring revenue streams.
GFI MAX Demonstrates Patch Management Feature
At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Nadia Karatsoreos, community manager for GFI MAX, introduces sales engineer Andrew Crihfield who demonstrates the platform’s patch management feature.