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Healthcare IT News For VARs — September 19, 2014

In this week’s news, the White House seeks help from developers to expand the adoption of interoperable electronic health records (EHRs), and New Jersey faces worsening data breaches.

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MSP-FOCUSED MAGAZINE ARTICLES

  • Taking Security-as-a-Service To New Levels

    An MSSP’s (managed security services provider’s) ability to quickly assess and implement a PCI-compliant security solution was critical to winning a 4,500-location security implementation with a retailer.

  • Business-Grade BDR: What Really Matters?

    With so many BDR (backup and disaster recovery) solutions to choose from, it’s important that IT service providers understand the key selection and selling points between business- and consumer-grade options.

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MSP-FOCUSED EXECUTIVE COMMENTARY

  • 5 Ways To Optimize Productivity Performance Of Knowledge And Routine Workers
    5 Ways To Optimize Productivity Performance Of Knowledge And Routine Workers

    In a recent article by the Huffington Post, researcher and writer Stowe Boyd referenced the work of two Oxford researchers, Carl Benedict Frey and Michael A. Osborne. Frey and Osborne found that 47 percent of routine jobs are at risk of being automated, with humans being displaced from these jobs and the demand shifting to more non-routine, creative work — a phenomenon, cited in a report by Liberty Street Economics, called job polarization.

  • Ask Coach: How Do I Empower My Team To Solve Problems? (Part 1)
    Ask Coach: How Do I Empower My Team To Solve Problems? (Part 1)

    How do I empower my team to make decisions on their own, to look at the whole picture of the problem, and bring it to resolution?

  • Characteristics Of A Successful Employee
    Characteristics Of A Successful Employee

    In addition to being a fairly unique company, Easy Office Phone, a provider of cloud-based business phone services for Canada and the United States founded in 2005, also has a terrific corporate culture, good camaraderie, and a general sense of fun — but we’re not for everyone, and working here calls for some specific traits. 

  • The Cloud Channel-Partnership Checklist: 7 Key Elements For Successful Partnering
    The Cloud Channel-Partnership Checklist: 7 Key Elements For Successful Partnering

    Do you need to build a successful cloud channel partnership? Do you need to sell to mid- to large-size enterprise customers? Worry not — there are a few strategies that can help growing organizations succeed while building a successful channel partner program in the process. Implemented correctly, channel partnerships can offer a vertical focus, local contacts, and ultimately the business know-how that can take vendors years to acquire. Done right, a vendor can bring maximum return for both sales and financial success to the organization.

  • Flash Storage: Where The Opportunity Lies For The Channel
    Flash Storage: Where The Opportunity Lies For The Channel

    Storage technology — and the way it will need to be sold in the future — is changing. Adoption of flash storage is growing apace as enterprises are increasingly attracted to the benefits it offers over traditional hardware. Indeed, IDC predicts that the global market for flash storage will continue its growth to $4.5 billion in 2015. However this new era, rather than being seen as a threat to traditional revenue streams for resellers of traditional storage hardware, in fact presents a whole new level of opportunity for the savvy reseller.

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MSP-FOCUSED WHITE PAPERS & CASE STUDIES

  • 5 Ways Great MSPs Automate Business

    When we talk to Managed Service Providers both big and small, new or mature, the question of automation often comes up. All MSPs want to run their companies efficiently, and automation frees up time spent on repetitive tasks so they can focus on growing their businesses.

  • Top 10 Ways To Use Help Desk To Build Your MSP Business

    Make A Good First Impression: As the saying goes “You only get one chance to make a first impression.” This ebook will go into the importance of your help desk and the importance of quality customer service. Your customer’s impression of you is the reality you live in. It is not about how much you do for them, it is about their perception of what you are doing for them. If your help desk is consistently providing quality service you will find that your relationship with your customer and your retention of those customers will improve greatly.

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MANAGED SERVICES EVENTS

CompTIA Channelcon Aug 4-7 Phoenix
GFI MAX 2014 Customer Conference Sep 8-10 Orlando, FL
ASCII SMB IT Success Summit Sep 17-18 Phoenix
Navigate - Continuum User Conference Sep 21-23 Boston    
Ingram IMOne - Fall Sep 21-24 Las Vegas
Channel Transitions – Midwest October 7 Chicago    
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FEATURED MSP-FOCUSED PRODUCTS

  • LabTech Antivirus
    LabTech Antivirus

    An increasing challenge for today’s IT solutions providers is delivering and managing effective protection against online threats and malicious software attacks to clients with different antivirus products. Onboarding new client locations with or without an existing antivirus solution, administrative difficulties with separate antivirus consoles and a lack of automated best practices for security updates further complicates IT threat prevention, detection and management.

  • LabTech Mobile
    LabTech Mobile

    LabTech Mobile provides access to the power of LabTech from anywhere, at any time, from most mobile devices. The LabTech mobile app provides you the ability to respond to customers' support requests and resolve issues anywhere, 24/7.

  • Kaseya Comprehensive Reports
    Kaseya Comprehensive Reports IT Professionals need quick and easy access to the details of their networks. The ability to accumulate, track and analyze data over time is invaluable for tactical and strategic planning.
  • Total Managed Print
    Total Managed Print The OKI Solution providing the most comprehensive, end-to-end, managed print services solutions — whether you're just getting started or seeking to expand your existing MPS model.
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MSP-FOCUSED MULTIMEDIA

  • N-able Help Desk Manager - Overview And Demo

    In this short video, we walk you through the powerful, full featured Help Desk Manager. Help Desk Manager delivers MSP-optimized, ITIL aligned, web-based help desk and ticketing at a price anyone can afford. Run it standalone or integrated with N-central - on premise or hosted. The choice is yours.

  • Why Automation Is A Business Imperative For Today's MSPs

    How can you deliver more to your customers while keeping a close eye on your profit margins? The answer is automation. Learn about the common barriers to automation and how to overcome them.

  • Meet N-able Security Manager AV Defender Powered By BitDefender

    Anti-virus/anti-malware is a business imperative in today's connected world. Ensure your clients are protected by the industry-awarded and industry-leading technologies in Security Manager AV Defender -- powered by Bitdefender® and integrated with N-central. Get a quick overview in this short video.

  • BSMtv: Channel Transitions Speakers Provide Advice For New And Growing MSPs
    BSMtv: Channel Transitions Speakers Provide Advice For New And Growing MSPs

    In this edition of BSMtv, Business Solutions and Jameson Publishing president Jim Roddy and Business Solutions editor in chief Mike Monocello welcome you from Channel Transitions East powered by Business Solutions magazine, held on July 22, 2014 at the Hilton Boston Logan Airport. Channel Transitions is a one-of-a-kind education and networking conference designed to help VAR/MSP executives learn how to best implement and manage the as-a-Service model.

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