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Study Shows Phishing Is Directly Related To 83% Of Security Concerns

A majority of all security concerns are directly related to phishing risks, according to a recent study from KnowBe4 and Osterman Research, but nearly 80 percent of those polled also say they have seen no improvement in the ways they proactively approach phishing.  In fact, one-third see the problem actively worsening.

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MSP-FOCUSED MAGAZINE ARTICLES

  • 4 Mistakes To Avoid When Selling Healthcare IT
    4 Mistakes To Avoid When Selling Healthcare IT

    Healthcare IT solutions providers need to educate themselves — and maybe their clients, as well — on health IT-related regulations and on the solutions that meet their needs while keeping them in compliance.

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MSP-FOCUSED EXECUTIVE COMMENTARY

  • Comprehending The True Opportunities In Engineering Applications Software
    Comprehending The True Opportunities In Engineering Applications Software

    The technical applications software market* — those covering industries such as architecture, utilities, and manufacturing utilizing software such as PLM (product lifecycle management), CAD/CAM (computer-aided design/computer-aided manufacturing) and GIS (geographical information system) for engineering design — is highly detailed.  Utilizing this software in a business environment means careful selection of the most useful of this software — and with a minimum of overlap.

  • Stuck On Your IT Services Business Strategic Plan? How A Coach Can Help Jump Start Progress
    Stuck On Your IT Services Business Strategic Plan? How A Coach Can Help Jump Start Progress

    I heard Verne Harnish speak at a conference a few years ago.  He said many great things but the most impactful (to me at least) observation he shared was around coaching.  He shared how Tiger Woods, who at this point was at the pinnacle of his career, was impacted by a coach.

  • IT Solutions Providers: Which Lake Are You In?
    IT Solutions Providers: Which Lake Are You In?

    When I was in college, I spent my summers working at a YMCA camp. I was responsible to keep all the trails, playing fields, and general areas mowed. I also did some general maintenance stuff around the camp as well. Occasionally, I would get to do some work down by the lake. It was here that I would witness hundreds of kids get in a canoe, many of them for the first time.

  • 5 Steps To Building Profitable Customer Relationships
    5 Steps To Building Profitable Customer Relationships

    If relationships were effortless, they wouldn’t be the stuff that countless films, songs, and self-help books are made of. Customer relationships are no exception. And knowing how to cultivate and manage those relationships is essential to growing your profitability.

  • 7 Things To Know When Launching An IT Services Practice
    7 Things To Know When Launching An IT Services Practice

    In the IT business today if all you do is sell product, you’re at a severe disadvantage. Customers would rather do business with a trusted advisor that can tailor IT services to their needs and help with strategic business decisions, not just a product supplier.

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MSP-FOCUSED WHITE PAPERS & CASE STUDIES

  • 4 Signs It’s Time For A New RMM
    4 Signs It’s Time For A New RMM

    Using the right RMM (remote monitoring and management) platform is critical to building a sustainable and profitable managed services practice.

  • Golden Rules To Develop A Winning Sales Strategy

    What sets your business apart from the competition may not be just having great products and a good technical team. They may have developed a sales strategy that has led to their success.

  • Don’t Let A Disaster Be Your First Backup Test

    This ebook gives you a glimpse into the importance of testing backups and offers best practices for how and when to test so that when hardware failure, user error, or even a disaster wipes out your systems, you can recover with speed and confidence.

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MANAGED SERVICES EVENTS

HP Global Partner Conference March 16-18 Las Vegas
Channel Partners Big Show March 16-18 Las Vegas
CompTIA Member Meeting    March 24-26 Ponte Vedra, FL
ASCII Summit 2 – Columbus March 25-26 Columbus, OH    
ISC West Exhibit Hall: April 15-17,
SIA Education@ISC West: April 14 – 16
Las Vegas
MSP World March 26-27 Orlando    
Interop March 27-April 1 Las Vegas    
HIMSS April 12-16 Chicago    
Cisco Partner Conference April  27-30 Montreal    
Kaseya Connect April 12-16 Orlando, FL    
TechSelect Partner Conference April 21-24 New Orleans    

IT Sales and Marketing Boot Camp

(Robin’s Big Seminar)

April 22-25 Nashville, TN    
ASCII Success Summit April 30-May 1 Austin, TX    
IMOne Spring May 3-6 Orlando, FL    
EMC World May 4-7 Las Vegas    
HTG Peer Groups Centralized Meeting May 4-8 Dallas, TX    
Autotask Community Live May 17-19 Miami, FL    

1COMM Partner Conference

(ScanSource Catalyst)

May 19-21 Greenville, SC    
ASCII Success Summit      May 28-29 Chicago    

ABOUT MANAGED SERVICES

Managed services are outsourced services for which the management and responsibilities are handled by a service provider. Some common managed services include professional services automation (PSA), remote monitoring and management, mobile device management, business applications, postage, transportation, database management, information services, communication services, and many more. Nearly any piece of software or business application available today can be offered as software as a service (SaaS).

A managed service provider (MSP) is an individual or organization that handles the management and upkeep of a provided service and is responsible for delivering and maintaining the service. Managed services often operate on a near-fixed or flat monthly payment model, sometimes with an initial up-front cost for setup which creates a consistent revenue stream for managed service providers. MSPs may often use a Vendor Management System (VMS) to provide both parties with detailed analytics and data about the services being provided. In addition to the VMS, the deployment and control of customers' managed services is often done with specialized software known as Remote Monitoring and Management (RMM) software. The MSP business model has become more common due its success and the consistent revenue stream that it provides. Some value-added resellers (VAR) also offer products and services with a similar recurring-payment model.

Many government agencies use managed services and many fortune 500 companies take advantage of them as well. Managed services can replace the traditional off-the-shelf resale method, but switching poses many challenges including a more complex billing process and a new sales process which is more service based.

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FEATURED MSP-FOCUSED PRODUCTS

  • IT As A Service
    IT As A Service

    The new Dell PartnerDirect Services Provider program offers access to heterogeneous management solutions that go both deep and wide. The Program addresses your customers’ IT service delivery quality, compliance, security, availability, and performance expectations – all from a single vendor – through subscription-based licensing, billing in arrears, as well as management and technical resources.

  • Networking Practice
    Networking Practice

    Networking practice services are targeted for our mid market and enterprise clients who have fairly complex network infrastructure environments. Networking Practice Services deliver 24/7 monitoring, maintenance and management by experienced administrators of all network devices such as switches, firewalls, routers, WAP and VoIP devices.

  • Managed Workplace 2012: Network Audits
    Managed Workplace 2012: Network Audits

    Running a Network Audit lets you rapidly identify and address critical — and potentially costly — issues for your clients.

  • LabTech Backup And Storage
    LabTech Backup And Storage

    The LabTech Backup and Storage solutions provide a comprehensive set of products that protect operating systems, applications, configurations, settings, and data.

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MSP-FOCUSED MULTIMEDIA

  • CloudFounders Equips MSPs To Offer Cloud Solutions
    CloudFounders Equips MSPs To Offer Cloud Solutions

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Jonathan Kos, VP of sales at CloudFounders, tells how managed services providers can leverage CloudFounders’ white-labeled products to offer privately hosted cloud solutions. 

  • WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue
    WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Chester Ritchie, senior VP of strategic partnerships at WorldPay, displays payment solutions and discusses how solutions providers can establish recurring revenue streams.

  • GFI MAX Demonstrates Patch Management Feature
    GFI MAX Demonstrates Patch Management Feature

    At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Nadia Karatsoreos, community manager for GFI MAX, introduces sales engineer Andrew Crihfield who demonstrates the platform’s patch management feature.

  • N-able Help Desk Manager - Overview And Demo

    In this short video, we walk you through the powerful, full featured Help Desk Manager. Help Desk Manager delivers MSP-optimized, ITIL aligned, web-based help desk and ticketing at a price anyone can afford. Run it standalone or integrated with N-central - on premise or hosted. The choice is yours.

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