I really liked the slide titled “The MSP Evolution” presented by Shannon Mayer (pictured), the channel engagement manager for LogMeIn, at the ASCII Success Summit in Atlantic City on October 23.
Create Stability, Profitability With Managed Services
Focusing on recurring revenue opportunities and spinning off specialty IT companies were two keys to this MSP’s sevenfold profitability growth over a seven-year period.
Why A PSA Solution Should Be A Part Of Every Channel Company’s Business
Utilizing PSA solutions can help VARs save valuable hours while providing the tools to improve customer service and generate new revenue.
Quick Fix To Analog System Lands Integrator With IP Surveillance Project
A 10-camera surveillance solution for outdoor locations at a housing project leads to additional business for this systems integrator.
6 Keys To Managing Customer Relationships
When looking toward a high-growth business, you should find the amount of attention you can devote to each customer becomes increasingly stretched as your company develops and your client base expands. As always, managing customer relationships should be seen as a priority activity. Customers look for a high level of service, and regardless of the quality of the product or service you provide, they will not stay loyal to you on a long-term basis unless you treat them properly before and after a sale.
Ask Coach: How To Get The Most From Attending A Professional Conference
How can I ensure an ROI on investments such as professional conferences?
Getting The Most From Big Data: 5 Tips For Choosing Statistical Software
With the democratization of Big Data, powerful data analytics tools such as cloud-based Hadoop are now available to mainstream information workers and developers as well as data scientists and engineers. As a result, both large and small enterprises in a variety of industries have the ability to mine mountains of valuable data for profit and competitive advantage.
How Video Conferencing Improves Businesses
One of the biggest challenges businesses face today is when workforces, suppliers, and customers are often dispersed over great distances. One must balance the advantages of personal interaction and collaboration while keeping costs under control. The use of online videos is rapidly being adopted for both B2B and customer service use.
Who Needs To Rebrand When You Can “Bounce” To Future Success?
How often do we think of implementing a radical structural fix when an attitude and leadership adjustment could be the remedy? Such a radical reaction may be to rebrand and/or relaunch when, in fact, our problems can be overcome with a systematic approach to improved team performance.
WHITE PAPERS & CASE STUDIES
The Managed Network Services Business Case
How MFP companies are building recurring revenue and increasing profits through managed network services
Fixing The Disconnect Between Employer And Employee For BYOD
It’s no surprise that there are many articles and papers on Bring Your Own Device (BYOD) that will advise employers on how to secure employee devices. With the exponential growth in malware and potentially unwanted apps (PUA’s) during 2013, particularly on the Android™ platform, the stakes and risks have never been higher.
Systems Integrator’s Choice Of Cloud Backup Solution Leads To Growing Recurring Revenue Stream
As a soup-to-nuts provider of IT support and managed services, DataServ Corp. caters to the needs of small to mid-sized companies from two to 100 employees in the Midwest market. DataServ functions as systems integrator, a full-time contract IT department, as well as a provider of managed services, depending on the client.
MANAGED SERVICES INDUSTRY EVENTS
RECENT NETWORKING NEWSLETTERS
ONEAC ConditionOne Power Conditioner (75 to 1000 VA) ONEAC ConditionOne® are available in 120/230 V, 50/60 Hz, 75 to 1000 VA (single-phase) units.
Managed Hosting Solutions: Colocation We took colocation and made it infinitely better. By better we mean you no longer have to take on everything—including the capital expenses—just to keep control of your OS.
Honeywell Dolphin 9700 Mobile Computer Honeywell’s Dolphin® 9700 rugged digital assistant maximizes worker productivity and reduces operating costs by providing reliable and easyto- use multi-modal communication and data collection.
The Motorola MC9190-G When you need to scan bar codes and collect data in the harshest of environments, Motorola’s MC9190-G is ready for the job.
CloudFounders Equips MSPs To Offer Cloud Solutions
At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Jonathan Kos, VP of sales at CloudFounders, tells how managed services providers can leverage CloudFounders’ white-labeled products to offer privately hosted cloud solutions.
WorldPay Tells How Payment Solutions Can Lead To Recurring Revenue
At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Chester Ritchie, senior VP of strategic partnerships at WorldPay, displays payment solutions and discusses how solutions providers can establish recurring revenue streams.
GFI MAX Demonstrates Patch Management Feature
At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Nadia Karatsoreos, community manager for GFI MAX, introduces sales engineer Andrew Crihfield who demonstrates the platform’s patch management feature.
Plantronics Displays Headset Options At Smart VAR Healthcare Summit
Brad Barnes, sales manager of specialized channels for Plantronics, displays USB-based, wireless, and Bluetooth headsets at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.