I have to admit that after attending Epson’s inaugural ISV conference in San Diego last year, I was skeptical the company was going to be able to meet its projected deadlines — especially launching an ISV partner portal by the end of 2015 with 10 hand-selected ISVs. Sure enough, however, their OmniLink Merchant Services (OMS) announcement at the National Retail Federation (NRF) convention in mid-January removed much of that skepticism. OMS is a suite of cloud-based software solutions for the retail and hospitality markets. Powered by hand-selected Epson ISV partners, OMS provides hospitality and retail VARs with a global network of cloud and mobile based tools, best practices, business data, and expertise.
This ISV is building its business on the premise that today end-to-end retail platforms are better accessed than developed.
Payments experts highlight areas where VARs should focus for high processing residuals.
Migrating its software to Android freed this ISV from Windows-based restrictions and gave its Little Caesars franchisee a better overall solution.
RSPA President and CEO opens annual event with a challenge to attendees to disrupt, then deliver
Last week, I attended ISV IQ Live! hosted by Business Solutions Magazine. It was truly a fantastic event. Even though I attended as a guest speaker on a panel at the conference, I arrived in Philadelphia eager to gain constructive insight on the various business topics shared by industry veterans that I could exercise as CEO of a software development firm.
It seems like everything is being automated nowadays — that’s just where technology is headed. Even so, businesses have a keen eye for any new automated tools that makes their jobs easier. By Rick Delgado, contributing writer
I recently had the opportunity to attend a Business Solutions Magazine-sponsored conference for ISVs, VARs, and MSPs. By Adam Hark, Co-Founder, Preston Todd Advisors
How to keep great teammates. We’ve all had it happen, great people that we love to work with come in to your office with a nervous look on their face: “can I uh….can I talk to you for a second?”.
Providing exceptional dining experiences is key to operating a competitive, profitable restaurant. A kitchen display system (KDS) can help enhance customer service by minimizing wait times, freeing staff members to spend more time with guests, and ensuring the order is right, every time.
Payment innovator Payter has been in the mobile payments game before the majority of the industry. Indeed, the company was piloting NFC payment solutions back in 2006. Due to the majority of the banking and credit card industry lagging behind, Payter’s initial solutions were closed loop. Once the banks caught up and showed interest in mobile payments around 2011, Payter was eager and ready to leverage its capabilities and industry relationships to launch a new series of unattended payment solutions.
Point of sale (POS) is the place where retail transactions are completed; where payment is exchanged for goods or services. POS is used in many retail industries and many require unique customizations to the hardware and software in order to accommodate their transactions. POS features include scanners, manual and electronic cash drawers, scales, EFTPOS terminals, handheld scanners, touch screens, and many other options. Modern POS systems often act as more than just a system to process transactions by providing inventory management, warehousing, CRM, financials, and more.
In addition to standard on-premise POS systems, modern POS software can be delivered from the cloud in the software as a service (SaaS) model. Cloud-based POS systems can be compatible with traditional POS hardware in addition to mobile devices such as iPads, iPhones, Android devices, and more. Cloud-based POS offers the ability to access data from anywhere there is an internet connection and normally offers faster setup due to it being run remotely.
Payment processing is done by payment processors which are often third party companies hired by a merchant to handle credit card transactions. Payment processors are broken down into two types: front-end and back-end. The front-end processors perform card associations, authorizations, and settlement services while back-end processors accept settlements from front-end processes and move money from issuing banks to merchant banks.
Modern payment processing is usually provided in the software as a service (SaaS) model, giving merchants a single simple electronic portal that allows them to process payments in various forms including recurring payments, web payments, checks, and more all in the same place.
Measuring a mere 19 mm thick, DS-060 is undoubtedly the world’s slimmest digital signage player powered by a 3rd generation Intel ® Core™ i7 processor (up to 45 watts TDP). This thin-and-powerful media player is equipped with 1x digital, plus 1x analog display outputs, and simultaneous dual 1080P(FHD) capability delivers a premium visual experience when graphics performance really matters. Windows ® Embedded OS, Linux are supported, with iManager preloaded, and SUSIAccess for Signage is also on offer. We’ve designed the DS-060 series in the smallest possible form factor, for optimized performance.
The Bematech LE1015 true-flat, bezel-free touch monitor is designed and manufactured to meet the requirements of retail and restaurant operations with their Point-of-Sale system. The highly rugged touch monitor includes a solid base with extra wide hinge for maximum stability. The LE1015 also facilitates quick and professional mounting of integrated magnetic stripe reader and VFD/LCD customer display.
In addition to being recognized worldwide as a small business guru, Michael Gerber is known for his straight talk. And he’s eager for solution provider owners to be candid with themselves and embrace their reality as well. In a recent interview with Business Solutions President Jim Roddy, Gerber said, “Until the straight talk happens, until somebody pulls the chain, until somebody says something that strikes (VARs and MSPs) so deeply that they can't avoid it or ignore it any longer, nothing's going to change for them.
Dr. Robert J. Bies, professor of management at the McDonough School of Business at Georgetown University, is the keynote speaker for Retail Solutions Providers Association (RSPA) INSPIRE 2016. In this exclusive interview, Jim Roddy, president of Business Solutions, asks Bies to share a preview of his presentation he plans for the event scheduled January 31 through February 3 at Park Hyatt Aviara Resort in San Diego.
In this Business Solutions podcast, Gary Staub, chief sales and marketing officer at Sterling Payment Technologies, discusses how retail IT VARs can capitalize on payment solutions.
In this Business Solutions podcast, Bill Lodes, director of development partnerships at TSYS Merchant Solutions, explains semi-integrated EVM solutions. There are two options to achieve EMV certification. One option involves a solutions provider programming EMV-capable transactions into its own software, a process that can take 6 to 8 months.