Kelli Stewart, operations manager at Indiana-based VAR Advanced Data Systems, discussed the benefits of being an RSPA member at the 2016 Retail IT VAR Of The Future conference on May 18, 2016 in Chicago. The Q&A included Bob Fiorentino, Member Services Leader with the RSPA. Stewart talked about the valuable networking at RSPA events, taking advantage of resources like member discount programs, and what the RSPA has done for her business.
This hospitality VAR-turned-ISV (independent software vendor) is finding new double-digit revenue growth after developing its own cloud-based mobile POS (point of sale) solution.
Helping clients manage mandates, inventory, and transactions drives 50 percent growth for this consultant-turned-enterprise eye care software vendor.
This ISV upgraded a sports bar and grill with its cloud-based tablet software that runs on iPads.
Customization used to be a bad word to many business owners. It was viewed as encumbering higher costs and depending on complex IT infrastructure. However, with the availability of more outsourced technology resources and the increased drive for innovation and marketplace gains, customization is becoming a more common business practice. By Kristen McAlister, President, Cerius Executives
It’s not unusual to hear the terms used interchangeably. But when it comes to guiding and perfecting the online customer journey, multichannel and omni-channel solutions are anything but interchangeable. By Jessica Foreman
Cloud sales have skyrocketed in recent years, but if the Software-as-a-Service (SaaS) industry expects to hit Forbes’ projected $67 billion by 2018, someone needs to address a very significant user abandonment problem. By Dave Hauser, General Manager, Cloud and Managed Services, PlumChoice
Even though tokenization was introduced to the payments industry more than a decade ago and has since become an industry mainstay, there is no agreed-upon protocol about how tokenization should be deployed or even what defines a token. By J.D. Oder II, CTO and SVP R&D, Shift4
Payments processors and service providers aren’t the only ones benefiting from rising valuations in today’s massive convergence of technology, banking, and payments. Though the payments industry has successfully leveraged synergistic value from the acquisitions of, and/or strategic partnerships with ISVs and VARs, there has been a similar effect evidenced on the other side of the equation as well.
Food safety is an important issue that can make or break your restaurant business. The problems plaguing Chipotle Mexican Grill and its 2,010 locations across the United States underscore just how critical responsible food handling and carefully constructed supply chains are to ensuring that the delicious dishes that define your brand are safe and healthy choices for your customers.
As merchants are deploying EMV technology, consumers are receiving and beginning to use their EMV cards, and as with any new technology, there is a learning curve. This e-book presents some common hurdles you may encounter and offers tips for how you can help your staff and your customers overcome them.
Software developers face many challenges. Staying relevant to customers, finding new ways to deliver value, and remaining competitive takes time and energy. It is no surprise that issues outside of the core features and functions of the software -- such as payment security and EMV — are regarded with such an aversion. Most developers are in business to solve unique needs of a market or business segment; they're not experts in payments. Unfortunately, today the ability to process cards comes at a significant cost and effort.
Point of sale (POS) is the place where retail transactions are completed; where payment is exchanged for goods or services. POS is used in many retail industries and many require unique customizations to the hardware and software in order to accommodate their transactions. POS features include scanners, manual and electronic cash drawers, scales, EFTPOS terminals, handheld scanners, touch screens, and many other options. Modern POS systems often act as more than just a system to process transactions by providing inventory management, warehousing, CRM, financials, and more.
In addition to standard on-premise POS systems, modern POS software can be delivered from the cloud in the software as a service (SaaS) model. Cloud-based POS systems can be compatible with traditional POS hardware in addition to mobile devices such as iPads, iPhones, Android devices, and more. Cloud-based POS offers the ability to access data from anywhere there is an internet connection and normally offers faster setup due to it being run remotely.
Payment processing is done by payment processors which are often third party companies hired by a merchant to handle credit card transactions. Payment processors are broken down into two types: front-end and back-end. The front-end processors perform card associations, authorizations, and settlement services while back-end processors accept settlements from front-end processes and move money from issuing banks to merchant banks.
Modern payment processing is usually provided in the software as a service (SaaS) model, giving merchants a single simple electronic portal that allows them to process payments in various forms including recurring payments, web payments, checks, and more all in the same place.
Measuring a mere 19 mm thick, DS-060 is undoubtedly the world’s slimmest digital signage player powered by a 3rd generation Intel ® Core™ i7 processor (up to 45 watts TDP). This thin-and-powerful media player is equipped with 1x digital, plus 1x analog display outputs, and simultaneous dual 1080P(FHD) capability delivers a premium visual experience when graphics performance really matters. Windows ® Embedded OS, Linux are supported, with iManager preloaded, and SUSIAccess for Signage is also on offer. We’ve designed the DS-060 series in the smallest possible form factor, for optimized performance.
The Bematech SB9095 AIO terminal packs great features, versatility and value into a sleek and neat design. It enhances the atmosphere of any business while providing excellent performance and reliability. With unique and easy detach design, the SB9095 minimizes use of screws and internal cable connections. The unit has options for integrated magnetic stripe reader, fingerprint reader, RFID/NFC reader and VFD/LCD customer display.
Achieve a new level of productivity and throughput at the checkout stand — with the DS9808. Designed to deliver a new level of versatility, functionality and performance, the DS9808 features a one-of-a-kind hybrid form factor that provides superior comfort and ease of use in both handheld and hands-free scanning modes.
In addition to being recognized worldwide as a small business guru, Michael Gerber is known for his straight talk. And he’s eager for solution provider owners to be candid with themselves and embrace their reality as well. In a recent interview with Business Solutions President Jim Roddy, Gerber said, “Until the straight talk happens, until somebody pulls the chain, until somebody says something that strikes (VARs and MSPs) so deeply that they can't avoid it or ignore it any longer, nothing's going to change for them.
Dr. Robert J. Bies, professor of management at the McDonough School of Business at Georgetown University, is the keynote speaker for Retail Solutions Providers Association (RSPA) INSPIRE 2016. In this exclusive interview, Jim Roddy, president of Business Solutions, asks Bies to share a preview of his presentation he plans for the event scheduled January 31 through February 3 at Park Hyatt Aviara Resort in San Diego.
In this Business Solutions podcast, Gary Staub, chief sales and marketing officer at Sterling Payment Technologies, discusses how retail IT VARs can capitalize on payment solutions.
In this Business Solutions podcast, Bill Lodes, director of development partnerships at TSYS Merchant Solutions, explains semi-integrated EVM solutions. There are two options to achieve EMV certification. One option involves a solutions provider programming EMV-capable transactions into its own software, a process that can take 6 to 8 months.