Jim Collins’ books are pretty much required reading for the business world. The man’s works, including Good to Great, are highly regarded as some of the best continuing ed for aspiring business leaders. Last week I was lucky to be among the 2,000 Ingram Micro ONE attendees to be able to hear Collins speak for almost two hours. During that time, his presentation covered 12 questions to ask yourself, your team, and business that can help the business reach “greatness.”
Building mobile into 100 percent of its installations drives 50 percent growth for VAR Price Professional Solutions.
This point of sale ISV’s exclusive focus on higher education gives it credibility with clients and plays a key role in its continued double-digit growth.
Whether retailers succeed or fail in the future will depend on their ability to engage customers and provide a cohesive shopping experience.
The payments and POS industries have been hit hard by rapidly changing technological advances. The previous wave of technology that forged through our industry focused on automation … answering the call of merchants who were faced with a down economy and forced to look for ways to do more with less in order to remain profitable. This created a demand for automated solutions to help streamline operations, reduce costs, and increase profitability.
Following a few time-tested best practices and partnering wisely can go a long way in shortening your EMV learning curve — and the stress that goes along with it.
A change occurred earlier this year affecting every business that processes payment card transactions. But as often happens with major changes, a lot of your customers won’t know how to adjust to this change unless you help them.
Having been recruited out of the restaurant industry over 15 years ago, I understand the importance of an exceptional customer experience.
Over the next five years, the point of sale system install base in North America is poised to grow at a rate of about 9% annually.
With the October 2015 EMV liability shift in the U.S. looming, merchant services providers are searching for solutions that will ensure that their POS software/ SAAS-based solutions are EMV capable, while at the same time looking for ways to minimize the overall cost of implementation, subsequent cost to merchants, and scope of PCI compliance.
To be successful selling retail and restaurant technology, you have to be able to adjust to changes in the market. Not only do technologies change, but the needs of customers big and small can shift as well. As such, it makes sense to have a line card that can accommodate a variety of customers of various sizes and needs.
Sleepy’s is the largest privately-held specialty mattress and bedding accessories retailer in the U.S. with over 1,000 stores. In 2014, Tom Citrano, Director of Quality Assurance and Dan Dubinsky, Director of System Development at Sleepy’s were tasked with upgrading payment technology by the end of 2015. The EMV migration was approaching and Sleepy’s current payment technology was not prepared to accept EMV chip cards, debit cards, or the new forms of mobile payments, such as Apple Pay.
Point of sale (POS) is the place where retail transactions are completed; where payment is exchanged for goods or services. POS is used in many retail industries and many require unique customizations to the hardware and software in order to accommodate their transactions. POS features include scanners, manual and electronic cash drawers, scales, EFTPOS terminals, handheld scanners, touch screens, and many other options. Modern POS systems often act as more than just a system to process transactions by providing inventory management, warehousing, CRM, financials, and more.
In addition to standard on-premise POS systems, modern POS software can be delivered from the cloud in the software as a service (SaaS) model. Cloud-based POS systems can be compatible with traditional POS hardware in addition to mobile devices such as iPads, iPhones, Android devices, and more. Cloud-based POS offers the ability to access data from anywhere there is an internet connection and normally offers faster setup due to it being run remotely.
Payment processing is done by payment processors which are often third party companies hired by a merchant to handle credit card transactions. Payment processors are broken down into two types: front-end and back-end. The front-end processors perform card associations, authorizations, and settlement services while back-end processors accept settlements from front-end processes and move money from issuing banks to merchant banks.
Modern payment processing is usually provided in the software as a service (SaaS) model, giving merchants a single simple electronic portal that allows them to process payments in various forms including recurring payments, web payments, checks, and more all in the same place.
The market is on the move and as more and more customers buy from their mobile devices, PowaPIN helps businesses keep one step ahead of them. Small, stylish and perfectly formed, PowaPIN is the ideal companion to the T25, or with any mPOS smartphone or tablet.
Small in size, the APG Series 100 Cash Drawer does not compromise efficiency. It actually improves upon it because it increases the effectiveness of your workstation.
Harbortouch POS Elite combines state-of-the-art software with top-of-the-line hardware to deliver a high quality POS system that is unmatched in both reliability and usability.
Fast, reliable and secure payments for your choice of payment processing solution
Dr. Robert J. Bies, professor of management at the McDonough School of Business at Georgetown University, is the keynote speaker for Retail Solutions Providers Association (RSPA) INSPIRE 2016. In this exclusive interview, Jim Roddy, president of Business Solutions, asks Bies to share a preview of his presentation he plans for the event scheduled January 31 through February 3 at Park Hyatt Aviara Resort in San Diego.
In this Business Solutions podcast, Gary Staub, chief sales and marketing officer at Sterling Payment Technologies, discusses how retail IT VARs can capitalize on payment solutions.
In this Business Solutions podcast, Bill Lodes, director of development partnerships at TSYS Merchant Solutions, explains semi-integrated EVM solutions. There are two options to achieve EMV certification. One option involves a solutions provider programming EMV-capable transactions into its own software, a process that can take 6 to 8 months.
In anticipation of his presentation scheduled at Retail Solutions Providers Association (RSPA) RetailNOW on August 3 in Orlando, Michael Gerber, author of best-seller The E-Myth Revisited and five other E-Myth books on the topic of small business and entrepreneurship, speaks with Business Solutions magazine president and RSPA Chairman Jim Roddy in this exclusive interview.