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What You Missed At Ingram Micro ONE Fall 2015
What You Missed At Ingram Micro ONE Fall 2015

Last week I was one of 2,000 people who attended the Ingram Micro ONE fall conference in Nashville. I have 10 full pages of notes from the event. Following are some highlights I thought you’d find valuable, along with my commentary.

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  • It Really Is All About Who You Know…
    It Really Is All About Who You Know…

    The payments and POS industries have been hit hard by rapidly changing technological advances. The previous wave of technology that forged through our industry focused on automation … answering the call of merchants who were faced with a down economy and forced to look for ways to do more with less in order to remain profitable. This created a demand for automated solutions to help streamline operations, reduce costs, and increase profitability.

  • Don’t Make EMV Harder Than It Has To Be
    Don’t Make EMV Harder Than It Has To Be

    Following a few time-tested best practices and partnering wisely can go a long way in shortening your EMV learning curve — and the stress that goes along with it.

  • EMV: Every Customer Needs Your Help
    EMV: Every Customer Needs Your Help

    A change occurred earlier this year affecting every business that processes payment card transactions. But as often happens with major changes, a lot of your customers won’t know how to adjust to this change unless you help them.

  • Taking A “Partner-Centric” Approach
    Taking A “Partner-Centric” Approach

    Having been recruited out of the restaurant industry over 15 years ago, I understand the importance of an exceptional customer experience.

  • Embracing The Growth Trend
    Embracing The Growth Trend

    Over the next five years, the point of sale system install base in North America is poised to grow at a rate of about 9% annually.

More Executive Commentary


  • EMV Integration: POS And SaaS-Based Service Providers
    EMV Integration: POS And SaaS-Based Service Providers

    With the October 2015 EMV liability shift in the U.S. looming, merchant services providers are searching for solutions that will ensure that their POS software/ SAAS-based solutions are EMV capable, while at the same time looking for ways to minimize the overall cost of implementation, subsequent cost to merchants, and scope of PCI compliance.

More Retail-Focused White Papers & Case Studies


Money20/20 October 25 – 28 Las Vegas
SYNNEX Fall VARNEX November 8-11 Anaheim, CA
ISV IQ Live! West February 24, 2016 Santa Ana, CA
Retail IT VAR Of The Future May 17 - 18, 2016 Chicago
ISV IQ Live! East October 6, 2016 Philadelphia


Point of sale (POS) is the place where retail transactions are completed; where payment is exchanged for goods or services. POS is used in many retail industries and many require unique customizations to the hardware and software in order to accommodate their transactions. POS features include scanners, manual and electronic cash drawers, scales, EFTPOS terminals, handheld scanners, touch screens, and many other options. Modern POS systems often act as more than just a system to process transactions by providing inventory management, warehousing, CRM, financials, and more.

In addition to standard on-premise POS systems, modern POS software can be delivered from the cloud in the software as a service (SaaS) model. Cloud-based POS systems can be compatible with traditional POS hardware in addition to mobile devices such as iPads, iPhones, Android devices, and more. Cloud-based POS offers the ability to access data from anywhere there is an internet connection and normally offers faster setup due to it being run remotely.

Payment processing is done by payment processors which are often third party companies hired by a merchant to handle credit card transactions. Payment processors are broken down into two types: front-end and back-end. The front-end processors perform card associations, authorizations, and settlement services while back-end processors accept settlements from front-end processes and move money from issuing banks to merchant banks.

Modern payment processing is usually provided in the software as a service (SaaS) model, giving merchants a single simple electronic portal that allows them to process payments in various forms including recurring payments, web payments, checks, and more all in the same place.


  • PowaPIN

    The market is on the move and as more and more customers buy from their mobile devices, PowaPIN helps businesses keep one step ahead of them. Small, stylish and perfectly formed, PowaPIN is the ideal companion to the T25, or with any mPOS smartphone or tablet.

  • APG Series 100 Cash Drawer
    APG Series 100 Cash Drawer

    Small in size, the APG Series 100 Cash Drawer does not compromise efficiency. It actually improves upon it because it increases the effectiveness of your workstation.

  • POS Elite
    POS Elite

    Harbortouch POS Elite combines state-of-the-art software with top-of-the-line hardware to deliver a high quality POS system that is unmatched in both reliability and usability.

  • MercuryPay

    Fast, reliable and secure payments for your choice of payment processing solution

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