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Retail, Grocery, And Hospitality IT News For VARs — September 15, 2014

In the news, The EMV Migration Forum launches a new online resource and plans a one-day workshop for VARs and other solutions providers. Also, card issuers are signing on to work with Apple Pay. In other news, OTAs will begin listing Wi-Fi speeds along with other information travelers can consider before they book, and the Payment Card Industry Security Standards Council (PCI SSC) has issued updated guidance on card-skimming prevention.

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POS & PAYMENT PROCESSING MAGAZINE ARTICLES

  • Break Out Of Paltry POS Sales
    Break Out Of Paltry POS Sales

    Selling complementary IT solutions and professional services contracts are driving this retail VAR’s projected 150 percent revenue growth.

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POS & PAYMENT PROCESSING EXECUTIVE COMMENTARY

  • The PDF Paradigm: Should You Use PDF On The Web?
    The PDF Paradigm: Should You Use PDF On The Web?

    It’s been 21 years since Adobe debuted the Adobe Acrobat suite and introduced the PDF (portable document format) file format. Adobe also launched a free PDF reader in order to make PDF ubiquitous. You only had to purchase the software if you wanted to actually create PDF documents.

  • Tips To Identify And Leverage A Wedge To Break Into Managed Services
    Tips To Identify And Leverage A Wedge To Break Into Managed Services

    A few years ago, one of my vendors held an online event with author Randy Schwantz as guest. Schwantz had written two books about using “The Wedge” to displace your competitor’s and win more clients. After an hour on the phone, I was hooked. The very next week I used some of these techniques in a prospect meeting to ultimately get my competition fired and land the client’s entire business — a client from which I am still making monthly recurring revenue. I have used these techniques ever since with great success.

  • The Impact Of Apple Pay On The Retail IT Channel And POS Resellers
    The Impact Of Apple Pay On The Retail IT Channel And POS Resellers

    By now, everyone in the reseller community should be aware of Apple Pay, Apple’s new mobile payment system. With Apple Pay, the actual credit and debit card numbers are not stored on the device nor on Apple servers. Instead, device account numbers, a new NFC (near field communication) antenna design, touch ID, a dedicated chip called the Secure Element, and dynamic security codes are utilized to keep transactions secure and protect account information.  Apple has also assembled a line-up of the major payment networks, gateway providers, and high profile retailers to support Apple Pay out of the gate. Apple is hoping that its scale and reputation will be the catalyst to reenergize mobile payment adoption, which to date has been quite disappointing.

  • Top 5 Tips For Developing A Customer Satisfaction Survey
    Top 5 Tips For Developing A Customer Satisfaction Survey

     “How satisfied are you with the service you received?" It’s an age old question companies ask their customers year after year. But, as a consumer, does it really mean anything to you? More importantly, does it make you feel like the company actually cares about you?

  • How To Sell Against Consumer-Grade Technologies
    How To Sell Against Consumer-Grade Technologies

    There’s no such thing as a free lunch, and the same goes for technology. You get what you pay for.

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RETAIL-FOCUSED WHITE PAPERS & CASE STUDIES

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POS EVENTS

Channel Transitions – East July 22, 2014 Boston
RSPA RetailNOW Aug 3-6, 2014 Orlando, FL
BlueStar’s VARTECH  Sep 17-19, 2014 New Orleans
Harbortouch Accelerate Conference 2014 Sep. 30-Oct. 2, 2014 New Orleans
Channel Transitions – Midwest October 7, 2014 Chicago
Money2020 Nov 2-6, 2014 Las Vegas
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    HP MX10 Retail Solution

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