I can’t keep up with Karl Palachuk. Recognized in our channel as a managed services pioneer and the owner of solution provider advisor Small Biz Thoughts, Palachuk dispensed an avalanche of wisdom today at the ASCII Success Summit in Milwaukee, so much that I couldn’t capture it all.
One of the best — and often missed — opportunities for increasing your monthly recurring revenue is adding Unified Communications-as-a-Service (UCaaS) to your managed services offering.
This managed services provider is increasing its average project revenue by 25 percent by becoming a security expert.
What makes you and your company different? Is it your people? Is it how much you care about your customers? Is it all the training you have and industry certifications? Is it the solutions you offer?
A hardware-centric focus isn’t going to grow your business fast or make it last for decades. The profit margins are thin and the business of “reselling” is old school. The real opportunity for channel partners is around professional services and managed solutions.
In B2B markets, personal relationships are critical. Companies invest significant time and resources into their sales teams which should use that effort to turn daily users into loyal advocates. After all, sales teams are a driving force when it comes to company growth, retention, and most importantly, keeping clients happy. Yet even the most powerful IT sales functions are often blindsided when a client decides to move on.
When companies move to the cloud, do they still need a managed service provider? The short answer is yes. The longer answer explains why MSPs will play a slightly different role in complementing a company's cloud strategy. In fact, 80 percent of businesses incorporating cloud deployment plans state they will still depend on MSPs for a variety of reasons, none of which can be fulfilled solely by transitioning to the cloud.
Adoption of EMV within the United States has met many challenges. One of which is in the restaurant industry, where the pre-authorization and tip process conflicts with the way EMV chip cards are processed. However, OSS Data, a VAR servicing the Miami region has been moving its restaurant customers over to EMV with little problem.
For Stuart Ebner, partner at Proactive Technology Group, the managed services model is all about simple economics and some basic truths. If you can retain a client longer, you’re better off. If you can stop a client from having a major IT issue, you’re building a stronger relationship. And, while you can look like a hero removing malware and saving important data from infected customer computers, it’s better for an infection to never happen. On all of these points, Ebner says, being a Webroot partner allows the MSP to succeed.
Following increased demand from Microsoft Azure customers, Cloud Cruiser, a provider of cloud analytics solutions, recently announced the availability of Cloud Cruiser for Azure Public Cloud in the Microsoft Azure Marketplace.
Our gift card service is designed to help you generate new revenue, increase exposure of your brand, and manage gift card sales for one store or an entire chain.
Something as simple as a credit card terminal can make payments acceptance more meaningful. Even better, VARS, ISOs and Merchants can add value to their customers and local communities by supporting charitable giving. So we’re pleased to introduce DonateWiseNow – a revolutionary technology that enables micro-donations at the point of sale.
Begin producing professional photo IDs in minutes – with no software expertise required. Ideal for small to mid-sized organizations, the Zebra QuikCard ID Solution contains everything needed for fast set-up, including a feature-rich Zebra ZXP Series 3™ full-color, single-sided or dual-sided card printer and CardStudio software with built-in templates.
If you were not able to attend the ISV IQ Live! conference on February 24 in Santa Ana, CA, you missed out on a day of outstanding education on partnering, raising capital, and marketing. Business Solutions invited a panel of channel thought leaders who spoke at the event to participate in this webinar so more of our ISV subscribers can learn about partnering best practices.
The best IT Security will only help stop infections from ransomware like CryptoLocker and CryptoWall, but if your vendor is promising 100% prevention then you should be very wary. Webroot SecureAnywhere has some of the most advanced defenses against ransomware but still a few of our 50,000+ business customers were infected in 2015.
Business Solutions recently launched ISV IQ: Education For Software Developers, an initiative to provide specific information to the 11,000+ ISVs who read the content in our magazine and on our website. We’ve spoken to and surveyed our audience about what topics could have the greatest impact on their business, and raising capital was near the top of that list.
AVG CloudCare is the new simplified IT management system for the small business.