If you deliver IT services, there’s a strong chance that you’ve used TeamViewer to gain remote access to your customers’ machines. The company has seen the value in working closer with the MSP community, so it’s made some recent appointments and announcements to that end. More specifically, TeamViewer recently appointed Konstantin Ebert as director of channels. In his new role as director of channels, Ebert will be responsible for establishing and building the channel ecosystem for TeamViewer, while also leveraging partnerships and devising different business models. Ebert joins TeamViewer with 15 years of sales experience with companies such as T-Systems, Fujitsu, and most recently, NetApp. Expect future announcements regarding a new channel partner program.
A CSP (cloud service provider) replaces a nonprofit customer’s legacy BDR (backup and disaster recovery) solution with a cloud-based solution, reducing management costs and creating upsell opportunities.
This MSP migrated a nonprofit customer to a new encryption solution for its mobile devices.
One of the best — and often missed — opportunities for increasing your monthly recurring revenue is adding Unified Communications-as-a-Service (UCaaS) to your managed services offering.
If you thought IP video was too costly and too complex for SMBs, it’s time to take another look. With every new generation, IP video has become more powerful, more affordable and easier to use — making network video solutions a perfect fit even for SMBs with minimal technical know-how and limited budgets.
Midyear is the perfect time to evaluate your marketing programs. What’s worked? What hasn’t? And how can you switch things up to drive more leads and convert more prospects into customers? Even if you have limited budget and resources, you can still implement a high-return marketing program. Look at these four ways to recharge your MSP marketing.
Habits — they either make you or break you, especially in the world of Value Added Resellers (VARs). In this article, we’ve outlined five habits of the most successful VARs as they have these down to a science. And to prove it, we’ve asked our top TouchBistro POS reseller, Wendell Au, to weigh in on how living and breathing these habits has helped pave his way to success.
When I first started managing, I thought a lot about myself: how I was doing with my team, how I didn’t want to be a terrible manager, things I could do to become a great manager. Yet when I first started out, the advice I got was “it’s not about you anymore.”
Where in the world is the school where managers study apology avoidance. It always surprises me when perpetrator-like managers have already built an impressive array of personal apology avoidance habits and language. They don’t get this from their mothers, I know that. I also know those who ignore their mom’s advice deserve what they get.
INSZoom, the world's top immigration software company, ranks in this year's Cloud Top 500 Report, a study run by Apps Run the World that analyzes the explosive growth of the world's 500+ largest cloud applications vendors.
Our gift card service is designed to help you generate new revenue, increase exposure of your brand, and manage gift card sales for one store or an entire chain.
Begin producing professional photo IDs in minutes – with no software expertise required. Ideal for small to mid-sized organizations, the Zebra QuikCard ID Solution contains everything needed for fast set-up, including a feature-rich Zebra ZXP Series 3™ full-color, single-sided or dual-sided card printer and CardStudio software with built-in templates.
Something as simple as a credit card terminal can make payments acceptance more meaningful. Even better, VARS, ISOs and Merchants can add value to their customers and local communities by supporting charitable giving. So we’re pleased to introduce DonateWiseNow – a revolutionary technology that enables micro-donations at the point of sale.
There are misconceptions about the safety of data stored in cloud-based applications such as Office 365, Salesforce and Google Apps. As a Managed Service Provider, it is imperative that you ensure any of your clients who use these applications that their critical cloud business data stays as safe as it would be on-prem.
Crypto ransomware has come a long way over the past 2½ years and no single solution can stop it 100% of the time. But the right recovery and mitigation strategies can help MSPs keep businesses a step ahead of this virulent threat and ensure their clients are effectively protected.
In addition to being recognized worldwide as a small business guru, Michael Gerber is known for his straight talk. And he’s eager for solution provider owners to be candid with themselves and embrace their reality as well. In a recent interview with Business Solutions President Jim Roddy, Gerber said, “Until the straight talk happens, until somebody pulls the chain, until somebody says something that strikes (VARs and MSPs) so deeply that they can't avoid it or ignore it any longer, nothing's going to change for them.
2015 was another record year for cybercrime, during which more malware and malicious IPs, websites, and mobile apps were discovered than in any previous year. It will come as no surprise that the cybercrime ecosystem continues to thrive, given new innovations and little in the way of risk for those who choose to participate. At Webroot, we believe it is possible to effectively protect enterprises and users, but only by understanding your adversary and the techniques they employ for their attacks.