ISV Panelists provide advice from the trenches on how to create good reseller relationships.
As competition in the MSP space continues to grow, it can exert downward pressure on MSPs’ pricing models and profit margins.
Working in the cybersecurity world, I’ve noticed a lot of grandiose messaging from many security vendors lately, particularly in the wake of the recent #WannaCry ransomware malware attack .
For My IT, customization for each client is king. The firm’s philosophy is to eliminate the IT burden for customers, leaving them free to focus on driving bottom-line success. At the forefront of the MSP’s technology stack is remote monitoring and management (RMM). When My IT began experiencing technical constraints with its existing RMM platform, Vice President Patrick Leonard decided the time was right to switch to SolarWinds® MSP, the global leader in RMM and service automation software.
When Daniel Cohn formed Cohn Consulting Corp., he was able to make use of familiar technologies to get his IT practice off the ground. In 1996, he joined forces with Jon Czerwinski, Vice President of Operations, to hone in on automating their IT services to meet their clients’ needs. In 2006, they came across SolarWinds® MSP and found they were able to take their IT automation skills up a notch to better serve their small-to-midsize (SMB) businesses.
When it comes to task management for your small to mid-sized business, don’t get so focused on sales that you neglect to add inventory monitoring and analysis to your “to do list.” Fail to acknowledge the value of this kind of protocol in a restaurant, for example, and you can wind up spending your hard-earned profit on food that spoils and winds up in the dumpster, not on the plate. The same is true for bar owners.
Small business compliance includes a lot of important administrative things that take all the fun out of being an entrepreneur. However, it’s extremely important to deal with these regulations and finish everything in time for these rules to provide necessary safeguards. At the same time, when you fail to follow them, you risk a lot. Do not claim that you were not aware when you made a mistake. Instead, try to avoid it at the earliest stages.
As a supervisor, you may be required to write to-do lists to help you stay on track and be productive, but yet find yourself choosing to complete only the most critical tasks and having ignored the least important ones at the end of the day. Who would blame you? According to researchers, our minds can only process up to 7 tasks without feeling overwhelmed; anything beyond this and we risk pulling our own hair out.
According to several industry surveys and analyst groups, the top technology priority for small and medium businesses (SMBs) is security for the third consecutive year. To help managed service providers (MSPs) capitalize on the needs of their core customer base, numerous security vendors have been lining up to empower MSPs with security tools. However, there is one security vendor with a sizable market share lead in the MSP space. According to last year’s MSPmentor 501 survey data, Webroot owns a 30% market share with the world’s top MSPs. In fact, the next closest antivirus player within the MSP market only commands an 15% market share.
Theft is one of the retail world’s biggest challenges. Especially in the independent convenience sector where stores are often manned by a handful of people that are not equipped with the latest security gizmos. In fact, nearly half of retailers (49%) have experienced theft of cash from their premises.1 This hurts businesses and their customers because merchants often have to pass on these losses by raising prices. With cash management solutions, businesses can fight back against theft and achieve an advantage over competitors.
Analysis of the current market reveals a new aspect of the second stage in cloud adoption. Many of the macro trends seen before are still in place, but the pace of progress appears to have slowed. In some cases, it even appears to have taken a step backwards. What accounts for this phenomenon?
A vendor’s partner program is an often overlooked component of a solutions provider’s business that can have a real impact on success. By taking full advantage of a partner program, you can gain access to marketing materials, training, support, assistance with sales, lead generation, and more. Unfortunately, not all programs work the way they should, nor do solutions providers always take full advantage of the opportunities that exist, ultimately leaving money on the table.
Our Best Channel Vendors survey, conducted with statisticians from Penn State, takes a look at the best vendors in Business Continuity/BDR, Data Collection/Mobility, Labeling, ECM Hardware & Software, General Computing, Networking & Security, POS Hardware & Software, Payment Processing, Managed Services, Video Surveillance/Access Control, and VoIP as voted by your peers.
If you want to know more about EMV and how to maximize your payments-related revenue, this guide is for you. After surveying both small and large retailers on their top technology needs (and where they plan to spend), surveying our own readers, and studying analysts’ data on the market, we came up with a list of the four most important topics of today and the near future: payment processing (special focus on security/EMV and mobility), mobile POS, POS-as-a-Service, and customer experience/ engagement.
Many IT solutions providers, both VARs and software developers, rank dealing with payment security slightly higher than a trip to the dentist. It’s not something people want to spend time on. To most, payment security is not a money-making profit center. Additionally, the rules seem to be ever-changing and nearly impossible to get ahead of. To top it off, the bad guys always seem to be one step ahead.
Vantiv Integrated Payments provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.
Cayan is an industry leader in developing and delivering award-winning and innovative payment processing solutions and merchant account services to developers, ISVs, VARs and merchants nationwide.
Jenne, Inc. is a leading value-added distributor of technology products and solutions focusing on voice, video, data networking, premise security and cloud. Jenne is committed to providing value-added resellers, integrators and service providers with a broad product selection, competitive pricing, on-time accurate delivery, outstanding technical support plus ongoing sales and technical training.
Datto protects business data and provides secure connectivity for tens of thousands of the world's fastest growing companies. Datto's Total Data Protection solutions deliver uninterrupted access to business data on site, in transit and in the cloud. Thousands of IT service providers globally rely on Datto's combination of pioneering technology and dedicated services to ensure businesses are always on, no matter what. Datto is headquartered in Norwalk, Connecticut and has offices in Rochester, Boston, Portland, Toronto, London, Singapore and Sydney. Learn more at www.datto.com.
SolarWinds® MSP delivers comprehensive, scalable IT service management solutions to empower MSPs of every size and scale worldwide to create highly efficient and profitable businesses that drive a measurable competitive advantage.
SherWeb has been helping businesses around the world work smarter in the cloud since 1998. Our cloud solutions help companies be more agile in today’s competitive market and trim IT costs.
An integrator projects big growth in law enforcement through the sale and implementation of IP cameras, hyperconverged storage, and access control solutions.
As your customers’ work environments move to the cloud and become more virtualized, it’s important to make sure your backup and disaster recovery strategy is keeping up.
When we last visited One Source Solutions in 2002, the company was a six-person POS shop. Today, it’s a 26-employee (and counting) provider of managed ERP services.
We compare the certifications, pricing structures, and support of 10 business continuity solutions.
Smarter security for today’s mobile workforce.
The smarter way to secure your network.
Smarter malware prevention that solves the performance, dwell time visibility and management issues of your endpoint security.
The Bematech LE1015 true-flat, bezel-free touch monitor is designed and manufactured to meet the requirements of retail and restaurant operations with their Point-of-Sale system. The highly rugged touch monitor includes a solid base with extra wide hinge for maximum stability. The LE1015 also facilitates quick and professional mounting of integrated magnetic stripe reader and VFD/LCD customer display.