ISV Panelists provide advice from the trenches on how to create good reseller relationships.
As competition in the MSP space continues to grow, it can exert downward pressure on MSPs’ pricing models and profit margins.
Working in the cybersecurity world, I’ve noticed a lot of grandiose messaging from many security vendors lately, particularly in the wake of the recent #WannaCry ransomware malware attack .
For My IT, customization for each client is king. The firm’s philosophy is to eliminate the IT burden for customers, leaving them free to focus on driving bottom-line success. At the forefront of the MSP’s technology stack is remote monitoring and management (RMM). When My IT began experiencing technical constraints with its existing RMM platform, Vice President Patrick Leonard decided the time was right to switch to SolarWinds® MSP, the global leader in RMM and service automation software.
When Daniel Cohn formed Cohn Consulting Corp., he was able to make use of familiar technologies to get his IT practice off the ground. In 1996, he joined forces with Jon Czerwinski, Vice President of Operations, to hone in on automating their IT services to meet their clients’ needs. In 2006, they came across SolarWinds® MSP and found they were able to take their IT automation skills up a notch to better serve their small-to-midsize (SMB) businesses.
When it comes to task management for your small to mid-sized business, don’t get so focused on sales that you neglect to add inventory monitoring and analysis to your “to do list.” Fail to acknowledge the value of this kind of protocol in a restaurant, for example, and you can wind up spending your hard-earned profit on food that spoils and winds up in the dumpster, not on the plate. The same is true for bar owners.
Small business compliance includes a lot of important administrative things that take all the fun out of being an entrepreneur. However, it’s extremely important to deal with these regulations and finish everything in time for these rules to provide necessary safeguards. At the same time, when you fail to follow them, you risk a lot. Do not claim that you were not aware when you made a mistake. Instead, try to avoid it at the earliest stages.
As a supervisor, you may be required to write to-do lists to help you stay on track and be productive, but yet find yourself choosing to complete only the most critical tasks and having ignored the least important ones at the end of the day. Who would blame you? According to researchers, our minds can only process up to 7 tasks without feeling overwhelmed; anything beyond this and we risk pulling our own hair out.
According to several industry surveys and analyst groups, the top technology priority for small and medium businesses (SMBs) is security for the third consecutive year. To help managed service providers (MSPs) capitalize on the needs of their core customer base, numerous security vendors have been lining up to empower MSPs with security tools. However, there is one security vendor with a sizable market share lead in the MSP space. According to last year’s MSPmentor 501 survey data, Webroot owns a 30% market share with the world’s top MSPs. In fact, the next closest antivirus player within the MSP market only commands an 15% market share.
Theft is one of the retail world’s biggest challenges. Especially in the independent convenience sector where stores are often manned by a handful of people that are not equipped with the latest security gizmos. In fact, nearly half of retailers (49%) have experienced theft of cash from their premises.1 This hurts businesses and their customers because merchants often have to pass on these losses by raising prices. With cash management solutions, businesses can fight back against theft and achieve an advantage over competitors.
Analysis of the current market reveals a new aspect of the second stage in cloud adoption. Many of the macro trends seen before are still in place, but the pace of progress appears to have slowed. In some cases, it even appears to have taken a step backwards. What accounts for this phenomenon?
A vendor’s partner program is an often overlooked component of a solutions provider’s business that can have a real impact on success. By taking full advantage of a partner program, you can gain access to marketing materials, training, support, assistance with sales, lead generation, and more. Unfortunately, not all programs work the way they should, nor do solutions providers always take full advantage of the opportunities that exist, ultimately leaving money on the table.
Our Best Channel Vendors survey, conducted with statisticians from Penn State, takes a look at the best vendors in Business Continuity/BDR, Data Collection/Mobility, Labeling, ECM Hardware & Software, General Computing, Networking & Security, POS Hardware & Software, Payment Processing, Managed Services, Video Surveillance/Access Control, and VoIP as voted by your peers.
If you want to know more about EMV and how to maximize your payments-related revenue, this guide is for you. After surveying both small and large retailers on their top technology needs (and where they plan to spend), surveying our own readers, and studying analysts’ data on the market, we came up with a list of the four most important topics of today and the near future: payment processing (special focus on security/EMV and mobility), mobile POS, POS-as-a-Service, and customer experience/ engagement.
Many IT solutions providers, both VARs and software developers, rank dealing with payment security slightly higher than a trip to the dentist. It’s not something people want to spend time on. To most, payment security is not a money-making profit center. Additionally, the rules seem to be ever-changing and nearly impossible to get ahead of. To top it off, the bad guys always seem to be one step ahead.
Vantiv Integrated Payments provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.
For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.
SherWeb has been helping businesses around the world work smarter in the cloud since 1998. Our cloud solutions help companies be more agile in today’s competitive market and trim IT costs.
CompTIA is the voice of the world's information technology (IT) industry.
Cayan is an industry leader in developing and delivering award-winning and innovative payment processing solutions and merchant account services to developers, ISVs, VARs and merchants nationwide.
Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.
An integrator projects big growth in law enforcement through the sale and implementation of IP cameras, hyperconverged storage, and access control solutions.
A telecom solution provider beats out competitors on performance and price, resulting in a 30,000-seat unified communications install with a Midwest healthcare organization.
This VAR-turned-MSP is achieving 10 percent year-over-year revenue growth by mastering the basics of operational efficiency and customer service.
We compare the certifications, pricing structures, and support of 10 business continuity solutions.
Smarter security for today’s mobile workforce.
The smarter way to secure your network.
Smarter malware prevention that solves the performance, dwell time visibility and management issues of your endpoint security.
The Bematech LE1015 true-flat, bezel-free touch monitor is designed and manufactured to meet the requirements of retail and restaurant operations with their Point-of-Sale system. The highly rugged touch monitor includes a solid base with extra wide hinge for maximum stability. The LE1015 also facilitates quick and professional mounting of integrated magnetic stripe reader and VFD/LCD customer display.