A Blog From The Editors Of Business Solutions Magazine A Blog From The Editors Of Business Solutions Magazine

Trader Joe’s Formula For Success: Innovation, Customer Experience, & Culture
Trader Joe’s Formula For Success: Innovation, Customer Experience, & Culture Doug Rauch took the Retail Solutions Providers Association (RSPA) RetailNOW 2016 stage Aug. 2 to detail how, while president of Trader Joe’s, grew the company from a nine-store chain to a nationally-acclaimed retail success story with more than 340 stores in 30 states.  Continue Reading...
Do You Know Your Customer’s Internal Trigger?
Do You Know Your Customer’s Internal Trigger? Using the Hook Model, you can create customer habits which could lead to supercharged growth, higher customer lifetime value, and increased defensibility against competitors who prey on your customers.  Continue Reading...
CompTIA’s Vision Of The Future
CompTIA’s Vision Of The Future What does CompTIA CEO and president Todd Thibodeaux think needs to happen to make sure the future of the industry remains bright? Hint —you may not be able to get a certain Whitney Houston song out of your head when you find out.  Continue Reading...
Tom Reichart Accepts RSPA Chairperson Gavel
Tom Reichart Accepts RSPA Chairperson Gavel Tom Reichart became 2016-17 RSPA (Retail Solutions Providers Association) Board Chairperson on Aug. 2 when 2015-16 Chair Mike Seymour, COO of Postec, passed the gavel to him during the awards ceremony at RetailNOW 2016 at the Gaylord Texan Resort and Convention Center in Grapevine, TX.  Continue Reading...
RetailNOW 2016 - Day 1 Recap
RetailNOW 2016 - Day 1 Recap Despite Monday being technically the first day of RetailNOW, I’ve been here since Saturday, participating in various meetings and event-related activities. While this is my day 1 recap of the event, it’s really my notebook for what’s transpired over the first day, as well as the unofficial previous two days.  Continue Reading...
Secrets To A Candid Work Culture Revealed At RetailNOW
Secrets To A Candid Work Culture Revealed At RetailNOW Do you really know each of your employees' greatest needs? Their biggest frustrations? What would cause them to leave? What would increase their engagement at work?  Continue Reading...

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