A Blog From The Editors Of Business Solutions Magazine A Blog From The Editors Of Business Solutions Magazine

Have You Missed The Cloud Opportunity?
Have You Missed The Cloud Opportunity? When it comes to cloud computing, many VARs and MSPs (managed services providers) I talk to have an almost passive approach. They understand the benefits of the cloud. They and their customers have some applications in the cloud. But they certainly haven’t made the cloud a part of their business plan or core offering.  Continue Reading...
Place A Spotlight On Security
Place A Spotlight On Security Within the past 12 months, we’ve written a fair number of articles on the topic of security. It’s likely that your customers have need of some, or multiple forms of, protection. Whether we’re talking about payment processing security (securing the credit card transactions that happen at your customer’s sites), network security (firewalls, policies, and intrusion detection are just a few), or endpoint security (malware...  Continue Reading...
Rapidly Shifting Channel On Display At VARTECH 2016
Rapidly Shifting Channel On Display At VARTECH 2016 It’s easy to focus on the fun aspects of VARTECH 2016, BlueStar’s annual conference for its partners, held Sept. 12-13 at the Atlantis Resort in the Bahamas. For example, I bet that just now the word in the previous sentence that jumped out to you was either “Bahamas” or “Resort,” right?  Continue Reading...
Inside VARTECH: Day 1 -- IoT Isn’t Just Hype, It’s A Real Money Maker
Inside VARTECH: Day 1 -- IoT Isn’t Just Hype, It’s A Real Money Maker BlueStar’s VARTECH 2016 kicked off today in Atlantis, Paradise Island, Bahamas. A variety of BlueStar’s team are on hand to provide great insight into the goings on within the industry and at the distributor. One trend that gets a lot of headlines is IoT (Internet of Things). I had a chance to speak with Duane Roebuck, IoT & WLAN business development manager for BlueStar about IoT. Specifically, what’s hype and what VARs...  Continue Reading...
Inside VARTECH: Day 2 -- Government Sales Aren’t Out Of Reach
Inside VARTECH: Day 2 -- Government Sales Aren’t Out Of Reach Today is the second day of VARTECH 2016 in Atlantis, Paradise Island, Bahamas. After speaking with BlueStar’s leaders on the topics of POS, payment processing, IoT, and healthcare, I was able to sit down with Peggy Lane-Welch, manager of government services at Bluestar, to talk about all things government. Lane-Welch’s message to VARs is clear: if you aren’t doing government work, don’t assume that it’s too...  Continue Reading...
Inside VARTECH: Day 2 – It’s All Upside With BlueStar’s Technical Services
Inside VARTECH: Day 2 – It’s All Upside With BlueStar’s Technical Services Today is the second day of VARTECH 2016 in Atlantis, Paradise Island, Bahamas. Yesterday, I had the opportunity to speak with BlueStar leaders about POS, payment processing, IoT, and healthcare. Today, I was able to speak with Dan Brewer, technical services manager at Bluestar. Brewer’s message is simple: VARs should be leveraging BlueStar’s many services to extend their capabilities, improve their profitability, and win more...  Continue Reading...
Inside VARTECH: Day 1 -- Healthcare’s Biggest Opportunity & Threat
Inside VARTECH: Day 1 -- Healthcare’s Biggest Opportunity & Threat BlueStar’s VARTECH 2016 kicked off today in Atlantis, Paradise Island, Bahamas. I had the opportunity to speak with Rick Bird, healthcare vertical manager for BlueStar, who shared details on what the company sees as the biggest opportunity (and threat) to the VAR/integrator channel — unified communications.  Continue Reading...
Inside VARTECH: Day 1 -- POS & Payments Updates
Inside VARTECH: Day 1 -- POS & Payments Updates VARTECH 2016 kicked off today in Atlantis, Paradise Island, Bahamas (yes, you read the correctly). However, before you think that this event is nothing more than an excuse to sit by a pool and drink fruity cocktails, you should know that there’s serious business going on here. Apart from the top-notch education, numerous breakout sessions, and impressive show floor named CodeZone, BlueStar has brought most of its key staff along to...  Continue Reading...
Trader Joe’s Formula For Success: Innovation, Customer Experience, & Culture
Trader Joe’s Formula For Success: Innovation, Customer Experience, & Culture Doug Rauch took the Retail Solutions Providers Association (RSPA) RetailNOW 2016 stage Aug. 2 to detail how, while president of Trader Joe’s, grew the company from a nine-store chain to a nationally-acclaimed retail success story with more than 340 stores in 30 states.  Continue Reading...
Do You Know Your Customer’s Internal Trigger?
Do You Know Your Customer’s Internal Trigger? Using the Hook Model, you can create customer habits which could lead to supercharged growth, higher customer lifetime value, and increased defensibility against competitors who prey on your customers.  Continue Reading...

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