The Police Department of Monroe, New York is a fully staffed law enforcement agency that is committed to providing the town’s residents with the most professional and courteous police service possible. In addition to a chief of police, staff includes supervisors, a patrol unit, a detective unit, communications (dispatch) and support personnel. The Town of Monroe, New York is located in Southern Orange County and in close proximity to the metropolitan New York City area. The town, which is named after President James Monroe, consists of three villages – Monroe, Kiryas Joel and the majority of Harriman, which it shares with the Town of Woodbury.
Like most police departments today, the Monroe Police Department had potential vulnerability to accusations of unwarranted or excessive force, officer misconduct or lack of accountability from inmates held in the building’s jail. Although these types of claims have been rare for the Monroe Police Department, the chief of police and the town council still believed it would be wise to take steps to protect the police department from liability claims. It was agreed that the installation of a video surveillance system would achieve this objective. The challenge was to find the best technology to meet their current and future needs. Issues such as return on investment, image quality, greater functionality and lower overall system costs were priorities, but most important was the technology’s capability to capture essential images and information as opposed to simply delivering raw video.
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