Paul Constantine, ScanSource’s President of POS/Barcoding for the United States and Canada, talks with Jameson Publishing and Business Solutions magazine President Jim Roddy in this exclusive Executive-To-Executive interview. In this podcast, Constantine shares his views on the opportunity for solution providers in mobile POS, how VARs are adapting their offerings to meet the mobile needs of retailers, and shares his thoughts on the “as a Service” business model.
“The beauty of this (mobility in retail) is it gives the reseller something to prospect with,” Constantine says. “(For) both existing customers and potential new customers, it’s a hot topic. Every retailer wants to be able to give their customers a better experience. And now that we’ve been conditioned with … the ‘Apple-store experience,’ it’s something that is a great way to get your foot in the door with existing customers as far as upgrading their systems, or with new customers. If you can be seen as the partner that can bring them into the new model of selling point of sale and providing that experience to their customer, then they see you as a trusted advisor which redefines your relationship with your customer.”
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