Your business has distinct needs that differ from either consumers or larger businesses. Sales and customer service are your main priorities, and while IT functions are important, you may not have staff dedicated to them. In that case you may choose to outsource part of your IT needs. Even if your business does have dedicated IT staff, they probably concentrate on business productivity and administration, with responsibilities ranging from implementation of new systems—such as ERP / business management—to desktop support. As a result, tasks such as data backup, security and retention often do not get the attention they deserve, especially given the impact they may have if not performed adequately.