With the cloud transforming IT attitudes and new, bigger competitors looking for a piece of the managed services market — often at low, hard-to-beat rates — the IT services business is changing. Yet all that change is opening up new opportunities for valuable services and fresh revenue streams. The challenge is coming up with the right strategy to seize these emerging opportunities.
For the IT channel, servers and network equipment used to be reliable sources of revenue, needing manual maintenance and regular upgrades. Now, with more servers and networks moving into the cloud — where automation reigns supreme — manual maintenance is becoming a thing of the past. As traditional IT infrastructure goes virtual, the big question many IT services firms and managed service providers (MSPs) are asking is, what’s left to be managed?
The Cloud Opportunity
While the nature of today’s IT environments may be changing, the fact is that the cloud brings many of its own requirements for managed services. And the good news is that many of these services can be delivered remotely, creating the opportunity for MSPs to do more work with less technician time and labor, for greater efficiency and higher margins.
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