White Papers & Case Studies

  1. Choosing The Right Wireless Intrusion And Prevention Policies
    4/11/2017

    The need for delivering quality wireless services in hospitality venues like hotels and big convention centers has been increasing. The availability and quality of Wi-Fi service is one of the most mportant factors for business travelers, event organizers, and holidaymakers when making their decisions about hotel booking. Some hoteliers offer free Wi-Fi hotspots in order to attract guests and differentiate their services, while others charge fees for Wi-Fi services.

  2. Is Your Wireless Network Industrial Strength?
    4/11/2017

    Five Crucial Questions to Ask and Answer as You Prepare Your Industrial Environments to Take Full Advantage of Today’s Rapidly Expanding Wireless Communications Opportunities.

  3. Making The Case For Security Cameras In Schools And Colleges
    4/11/2017

    Cameras in classrooms can deter violence, theft, and bullying—and help police respond to unfolding incidents. At the same time, their presence raises questions about privacy, the nature of learning spaces, and intellectual freedom. eCampus News looks at what it takes to secure classrooms while preserving an institution's primary mission of education.

  4. The Changing Requirements For A Life-Critical Wireless Network
    4/11/2017

    Today’s CIO or IT manager is faced with providing a secure wireless network that will support all the different mobility requirements in the healthcare industry. This is not easy because the healthcare WLAN ecosystem is the most complex of any vertical market space. In the healthcare area this includes data, voice and video, and now, WLAN-enabled medical devices of all kinds.

  5. Four Trends Shaping The Future Of Retail
    4/11/2017

    Retail has long faced the challenge of keeping pace with technology solutions that have become mainstream for consumers and other industries. Some may point toward the complexity of store-wide systems, while others identify organization and budget constraints. However, now more than ever, advanced technology has become business critical for retailers as they aim to deliver great customer experiences, optimize workforces and coordinate supply chains.

  6. Why IP? The Benefits Of Deploying An Open Platform IP System
    2/17/2017

    Chris Kossifos, Managing Member of CK Technology Group, took time recently to speak with Business Solutions Magazine about the benefits of deploying an open platform IP system.

  7. Automating Threat Defense: Using Machine Learning To Prevent Modern Cyberattacks
    2/14/2017

    As technology continues to advance, managing and analyzing massive data sets just can’t be accomplished by humans alone. It requires huge amounts of memory and storage, as well as the high-speed processing power of the cloud. Machine learning is a process that applies advanced mathematical algorithms and powerful computing capabilities to quickly and efficiently analyze those data sets and identify patterns.

  8. 2017 Webroot Threat Report
    2/14/2017

    A year ago, we accurately predicted cybersecurity threats that have since been realized, from attacks that targeted the presidential election to the continued onslaught of ransomware. Awareness of cyber threats may be at an all-time high, but attacks are still both prevalent and successful. Nonetheless, for the first time ever, we witnessed a minor year-over-year decrease in the volume of malware. In part, the decline can be attributed to the increased security awareness mentioned, but it also reflects changes in cybercriminal tactics.

  9. MSP Creates Long-Term, Loyal Relationships With Clients Through Differentiated High-Value Services
    1/30/2017

    For close to two decades, CyberTek has helped businesses reduce downtime, prevent data loss and control technology costs. Their signature service, called R.O.S.I.E (Remote Online Support and Information Exchange), helps their clients increase overall business performance while keeping operational costs low.

  10. Managing Technicians In An MSP Business For Profitability - Part 1
    1/30/2017

    One of the most important roles in any service business is the service manager. This is the person who connects your company to your customers. This is the person who keeps your technicians on task, focused on the most important priorities and constantly improving. The service manager is a lot like a conscientious parent who keeps everything going. In this first section we talk about roles and responsibilities. These are based on a managed service business, not a break/fix shop. You can modify these to fit your business model and also ensure they fit comfortably in your own organization.